Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

The Intelligent Negotiator

What to Say, What to Do, How to Get What You Want--Every Time

by Charles Craver ...

Nearly every professional interaction you have during your career will involve a negotiation of some sort. Whether you're closing a million-dollar deal with a client, bargaining over your own terms of employment, or delegating duties among your coworkers, the key to successful negotiation is possessing intelligence. But intelligence doesn't mean just having smarts. It means knowing your opponents ... Read more

$11.99 CAD

Nearly every professional interaction you have during your career will involve a negotiation of some sort. Whether you're closing a million-dollar deal with a client, bargaining over your own terms of employment, or delegating duties among your coworkers, the key to successful negotiation is possessing intelligence. But intelligence doesn't mean just having smarts. It means knowing your opponents
... Read more
The Work-Life Balance Myth: Rethinking Your Optimal Balance for Success

by David J. McNeff ...

An empowering guide that will show you how to shed the myth of the “work-life balance” by merging the seven key components that make up your life to attain harmony and whole-life success“All of us have Seven Slices in our lives: our Family Slice, our Professional Slice, our Personal Slice, our Physical Slice, our Intellectual Slice, our Emotional Slice, and our Spiritual Slice. These all need to ... Read more

$31.89 CAD

An empowering guide that will show you how to shed the myth of the “work-life balance” by merging the seven key components that make up your life to attain harmony and whole-life success“All of us have Seven Slices in our lives: our Family Slice, our Professional Slice, our Personal Slice, our Physical Slice, our Intellectual Slice, our Emotional Slice, and our Spiritual Slice. These all need to
... Read more
Analytics at Work

Smarter Decisions, Better Results

by Thomas H. Davenport, Jeanne G. Harris, Robert Morison ...

Most companies have massive amounts of data at their disposal, yet fail to utilize it in any meaningful way. But a powerful new business tool - analytics - is enabling many firms to aggressively leverage their data in key business decisions and processes, with impressive results.In their previous book, Competing on Analytics, Thomas Davenport and Jeanne Harris showed how pioneering firms were ... Read more

$36.79 CAD or Free with Kobo Plus

Most companies have massive amounts of data at their disposal, yet fail to utilize it in any meaningful way. But a powerful new business tool - analytics - is enabling many firms to aggressively leverage their data in key business decisions and processes, with impressive results.In their previous book, Competing on Analytics, Thomas Davenport and Jeanne Harris showed how pioneering firms were
... Read more
Corps Business

The 30 Management Principles of the U.S. Marines

by David H. Freedman ...

Fast. Motivated. Hard-hitting.That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning. Freedman discusses such techniques as "the ... Read more

$11.99 CAD

Fast. Motivated. Hard-hitting.That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning. Freedman discusses such techniques as "the
... Read more
The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition

by Bill Capodagli, Lynn Jackson ...

“Dream, Believe, Dare, Do . . .”Though four simple words, this carefully crafted credo lies at the heart of Walt Disney’s enviable empire and has led The Walt Disney Company to prosperity for decades.As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared ... Read more

$32.69 CAD

“Dream, Believe, Dare, Do . . .”Though four simple words, this carefully crafted credo lies at the heart of Walt Disney’s enviable empire and has led The Walt Disney Company to prosperity for decades.As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared
... Read more
The Crash is the Solution

Why the Ultimate Collapse is Coming and How You Can Protect Your Wealth

by Matthias Weik, Marc Friedrich ...

Translated by Caitlin Hahn ...

Germany’s most successful business book of 2014 in English nowIt's no longer a question of whether the crash will happen, but when. All of the measures taken toward saving banks, national economies, and the euro boil down to the maximization of damages and state bankruptcy for Germany, for which case the expropriation of private citizens has long been in preparation. Government bonds, pension ... Read more

$15.01 CAD

Germany’s most successful business book of 2014 in English nowIt's no longer a question of whether the crash will happen, but when. All of the measures taken toward saving banks, national economies, and the euro boil down to the maximization of damages and state bankruptcy for Germany, for which case the expropriation of private citizens has long been in preparation. Government bonds, pension
... Read more
Sexy Little Numbers

How to Grow Your Business Using the Data You Already Have

by Dimitri Maex, Paul B. Brown ...

Imagine if you could identify your business’s most profitable customers, craft a better marketing strategy to communicate with them, and inspire them to buy more? Well now you can. And the best part is that you can do it using the data you already have.Today, everything we do creates data, and the volumes are enormous. Virtually every time someone views something online, enters search on Google, ... Read more

$6.99 CAD

Imagine if you could identify your business’s most profitable customers, craft a better marketing strategy to communicate with them, and inspire them to buy more? Well now you can. And the best part is that you can do it using the data you already have.Today, everything we do creates data, and the volumes are enormous. Virtually every time someone views something online, enters search on Google,
... Read more
Le tableau de bord prospectif et les 4 piliers d'une organisation

Quels signaux prendre en compte pour une gestion efficace ?

by Alice Sanna, Amicie de Quatrebarbes, 50minutes ...

Series Book 20 - Gestion & Marketing
Un guide pratique et accessible pour comprendre ce qu’est le tableau de bord prospectifModélisé par Norton et Kaplan, le tableau de bord prospectif, plus connu sous l'appellation du balanced scorecard, est un outil complet. Tels des pilotes d'avion qui se doivent de maîtriser l'ensemble des paramètres en cours de vol, les managers apprendront à tenir compte des quatre grands axes transversaux d ... Read more

$14.99 CAD or Free with Kobo Plus

Un guide pratique et accessible pour comprendre ce qu’est le tableau de bord prospectifModélisé par Norton et Kaplan, le tableau de bord prospectif, plus connu sous l'appellation du balanced scorecard, est un outil complet. Tels des pilotes d'avion qui se doivent de maîtriser l'ensemble des paramètres en cours de vol, les managers apprendront à tenir compte des quatre grands axes transversaux d
... Read more
So You Want to Start a Side Hustle: Build a Business that Empowers You to Live Your Life, Your Way

by Carrie Bohlig, Craig Clickner ...

Featured on the Publishers Weekly list of Business & Personal Finance Books for 2021It takes more than a great idea to make your side hustle a success. Here, two experts show you how to build one that creates the autonomy you desire and changes the way you live.Carrie Bohlig and Craig Clickner started side hustles to make their lives better—to break free from the limitations of corporate America ... Read more

$25.79 CAD

Featured on the Publishers Weekly list of Business & Personal Finance Books for 2021It takes more than a great idea to make your side hustle a success. Here, two experts show you how to build one that creates the autonomy you desire and changes the way you live.Carrie Bohlig and Craig Clickner started side hustles to make their lives better—to break free from the limitations of corporate America
... Read more
Leading from Your Best Self: Develop Executive Poise, Presence, and Influence to Maximize Your Potential

Develop Executive Poise, Presence, and Influence to Maximize Your Potential

by Rob Salafia ...

Proven techniques for building self-confidence, making personal connections, and developing a professional presence that’s powerful, authentic, and effective.Increase your poise, presence, and influence for more dynamic leadershipAre you showing up as the best version of yourself? Are you aware of how others experience you? By cultivating executive poise and presence, we not only improve how ... Read more

$35.19 CAD

Proven techniques for building self-confidence, making personal connections, and developing a professional presence that’s powerful, authentic, and effective.Increase your poise, presence, and influence for more dynamic leadershipAre you showing up as the best version of yourself? Are you aware of how others experience you? By cultivating executive poise and presence, we not only improve how
... Read more
Beyond Reengineering

How the Process-Centered Organization Will Change Our Work and Our Lives

by Michael Hammer ...

Reengineering has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Yet aside from earning them improvements in their business performance, the shift into more-process-centered organizations is causing fundamental changes in the corporate world, changes that business ... Read more

$11.99 CAD

Reengineering has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Yet aside from earning them improvements in their business performance, the shift into more-process-centered organizations is causing fundamental changes in the corporate world, changes that business
... Read more
Leading the Unleadable Second Edition

How to Manage Mavericks, Cynics, Divas, and Other Difficult People

by Alan Willett ...

SOUNDVIEW BUSINESS BOOK OF THE YEARControl freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job.This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager ... Read more

$19.99 CAD

SOUNDVIEW BUSINESS BOOK OF THE YEARControl freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job.This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager
... Read more
How to Survive a Crisis

Lessons in Resilience and Avoiding Disaster

by David Omand ...

'David Omand is exactly the man you need in a crisis' RORY STEWARTFrom the former Director of GCHQ comes a guide to surviving crises using the latest intelligence strategiesWar, terrorism, cyberattack, climate change, the threat of AI: it has never been more important to be prepared for the crises that await us.In How to Survive a Crisis, Professor Sir David Omand draws on his experience in ... Read more

$10.99 CAD

'David Omand is exactly the man you need in a crisis' RORY STEWARTFrom the former Director of GCHQ comes a guide to surviving crises using the latest intelligence strategiesWar, terrorism, cyberattack, climate change, the threat of AI: it has never been more important to be prepared for the crises that await us.In How to Survive a Crisis, Professor Sir David Omand draws on his experience in
... Read more
No Bullsh!t Leadership

by Martin G. Moore ...

Fine-tune your leadership skills, solidify respect among your workforce, and ensure your company's lasting success with tools from a winning CEO.When Martin G. Moore was asked to rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO; he also had no experience in the ... Read more

$23.19 CAD or Free with Kobo Plus

Fine-tune your leadership skills, solidify respect among your workforce, and ensure your company's lasting success with tools from a winning CEO.When Martin G. Moore was asked to rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO; he also had no experience in the
... Read more
思辨賽局【修訂版】：看穿局勢、創造優勢的策略智慧

The Art of Strategy: A Game Theorist's Guide to Success in Business and Life

Translated by 董志強, 王爾山, 李文霞 ...

by 阿維納什．迪克西特, Avinash Dixit, 貝利．奈勒波夫, Barry J. Nalebuff ...

**賽局經典之作．Amazon百大必讀商管書解析在職場、商場、體壇、政界、人生…所有賽局的贏家策略諾貝爾獎賽局巨擘謝林推薦：「想懂賽局……我就推薦這兩位作者的書！」**人生是由一段段決策過程組成的：從事什麼工作、怎樣經營生意、該選誰結婚、怎樣養育孩子、要不要競爭總裁的位置，甚至如何瘦身，我們都在為了維護、增進自己的利益而擬定策略。然而，我們不是在一個真空的世界裡做決定，身邊的人，無論是朋友、家人、同事、競爭對手，全是和我們一樣的決策者，同樣會藉由策略謀求己利。遇上「人」和「利益」，我們得靠合作互惠，或是靠競爭勝過他人。「賽局理論」，就是一門能夠在彼此互相影響的世界中，有效找出最佳決策的學問。沒有人能不懂、不學賽局。兩位享譽國際的賽局學者：貝利．奈勒波夫、阿維纳什．迪克西特，以推廣賽局為初衷，為「讓來自不同背景和職業的讀者，在掌握賽局基本原理後，都可以成為更好的策略家。 ... Read more

$12.96 CAD

**賽局經典之作．Amazon百大必讀商管書解析在職場、商場、體壇、政界、人生…所有賽局的贏家策略諾貝爾獎賽局巨擘謝林推薦：「想懂賽局……我就推薦這兩位作者的書！」**人生是由一段段決策過程組成的：從事什麼工作、怎樣經營生意、該選誰結婚、怎樣養育孩子、要不要競爭總裁的位置，甚至如何瘦身，我們都在為了維護、增進自己的利益而擬定策略。然而，我們不是在一個真空的世界裡做決定，身邊的人，無論是朋友、家人、同事、競爭對手，全是和我們一樣的決策者，同樣會藉由策略謀求己利。遇上「人」和「利益」，我們得靠合作互惠，或是靠競爭勝過他人。「賽局理論」，就是一門能夠在彼此互相影響的世界中，有效找出最佳決策的學問。沒有人能不懂、不學賽局。兩位享譽國際的賽局學者：貝利．奈勒波夫、阿維纳什．迪克西特，以推廣賽局為初衷，為「讓來自不同背景和職業的讀者，在掌握賽局基本原理後，都可以成為更好的策略家。
... Read more
Marketing Database Analytics

Transforming Data for Competitive Advantage

by Andrew D. Banasiewicz ...

Marketing Database Analytics presents a step-by-step process for understanding and interpreting data in order to gain insights to drive business decisions. One of the core elements of measuring marketing effectiveness is through the collection of appropriate data, but this data is nothing but numbers unless it is analyzed meaningfully.Focusing specifically on quantitative marketing metrics, the ... Read more

$131.91 CAD

Marketing Database Analytics presents a step-by-step process for understanding and interpreting data in order to gain insights to drive business decisions. One of the core elements of measuring marketing effectiveness is through the collection of appropriate data, but this data is nothing but numbers unless it is analyzed meaningfully.Focusing specifically on quantitative marketing metrics, the
... Read more
Deep Purpose

The Heart and Soul of High-Performance Companies

by Ranjay Gulati ...

Forbes, Best Business Books of 2022The Next Big Idea Club, Best Leadership Books of 2022Thinkers50 Top 10 Best New Management Books for 2022Axiom Award Bronze Medalist for Business EthicsA distinguished Harvard Business School professor offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become... ... Read more

$21.99 CAD

Forbes, Best Business Books of 2022The Next Big Idea Club, Best Leadership Books of 2022Thinkers50 Top 10 Best New Management Books for 2022Axiom Award Bronze Medalist for Business EthicsA distinguished Harvard Business School professor offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become...
... Read more
Think Twice

Harnessing the Power of Counterintuition

by Michael J. Mauboussin ...

No matter your field, industry, or specialty, as a leader you make a series of crucial decisions every single day. And the harsh truth is that the majority of decisions—no matter how good the intentions behind them—are mismanaged, resulting in a huge toll on organizations, the people they employ, and even the people they serve.So why is it so hard to make sound decisions? In Think Twice, now in ... Read more

$29.59 CAD or Free with Kobo Plus

No matter your field, industry, or specialty, as a leader you make a series of crucial decisions every single day. And the harsh truth is that the majority of decisions—no matter how good the intentions behind them—are mismanaged, resulting in a huge toll on organizations, the people they employ, and even the people they serve.So why is it so hard to make sound decisions? In Think Twice, now in
... Read more
It's Not About the Shark

The Simple Path from Problem to Answer

by David Niven ...

In the spirit of The Tipping Point and Freakonomics, David Niven presents a new way of decoding the riddles of the everyday choices we make.It's Not About the Shark opens the door to the groundbreaking science of solutions by turning problems—and how we solve them—upside down. When we have a problem, most of us zero in, take it apart, and focus until we have it solved. David Niven shows us that ... Read more

$17.59 CAD

In the spirit of The Tipping Point and Freakonomics, David Niven presents a new way of decoding the riddles of the everyday choices we make.It's Not About the Shark opens the door to the groundbreaking science of solutions by turning problems—and how we solve them—upside down. When we have a problem, most of us zero in, take it apart, and focus until we have it solved. David Niven shows us that
... Read more
The Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

by Richard Gallagher ...

Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot.By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone ... Read more

$8.99 CAD

Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot.By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone
... Read more
What's Next Is Now

How to Live Future Ready

by Frederik Pferdt ...

A 2024 "NEXT BIG IDEA CLUB" MUST-READA PUBLISHERS WEELKLY Best Audiobook of 2024Google’s first Chief Innovation Evangelist inspires you to shape your own future, navigate ambiguity and uncertainty with intention, and transform problems and challenges into profound opportunities.We don’t have to be afraid of what the future holds. Rather than bracing for what happens next, Dr. Frederik G. Pferdt ... Read more

$19.99 CAD

A 2024 "NEXT BIG IDEA CLUB" MUST-READA PUBLISHERS WEELKLY Best Audiobook of 2024Google’s first Chief Innovation Evangelist inspires you to shape your own future, navigate ambiguity and uncertainty with intention, and transform problems and challenges into profound opportunities.We don’t have to be afraid of what the future holds. Rather than bracing for what happens next, Dr. Frederik G. Pferdt
... Read more
Both/And Thinking

Embracing Creative Tensions to Solve Your Toughest Problems

by Wendy Smith, Marianne Lewis ...

An insightful and inspiring book on using "both/and" thinking to make more creative, flexible, and impactful decisions in a world of competing demands.Life is full of paradoxes. How can we each express our individuality while also being a team player? How do we balance work and life? How can we improve diversity while promoting opportunities for all? How can we manage the core business while ... Read more

$31.19 CAD or Free with Kobo Plus

An insightful and inspiring book on using "both/and" thinking to make more creative, flexible, and impactful decisions in a world of competing demands.Life is full of paradoxes. How can we each express our individuality while also being a team player? How do we balance work and life? How can we improve diversity while promoting opportunities for all? How can we manage the core business while
... Read more
人生升級的晨間習慣：50個「創造成果」的早晨管理技巧

結果を出し続けている人が朝やること

by 後藤勇人 ...

Translated by 林佑純 ...

Series series 富能量
一流人物的早上與眾不同！「好情緒＋好成績＋好團隊」不會憑空出現，利用晨活，讓所有逆境成為你的助力，創造源源不絕的成果！當太陽升起，你希望擁有什麼樣的一天？書中根據「被窩裡、下床後、晨浴時、出門前、通勤時、上工前」，蒐羅50項晨間處方，只要每天從中挑一項，花一分鐘執行，即可開啟心想事成的一天！**　　★征服早上的人，亦能得到致勝人生**　　巴菲特、比爾蓋茲、提姆庫克、歐普拉、村上春樹……很多世界知名企業家或成功人士，都擅長運用晨間時光培養底氣。　　但只要你願意，就能從現在開始，利用書中的方法，成為善用起床後時間，不斷拿出成果的人！**　　★養成這些習慣... ... Read more

$10.96 CAD or Free with Kobo Plus

一流人物的早上與眾不同！「好情緒＋好成績＋好團隊」不會憑空出現，利用晨活，讓所有逆境成為你的助力，創造源源不絕的成果！當太陽升起，你希望擁有什麼樣的一天？書中根據「被窩裡、下床後、晨浴時、出門前、通勤時、上工前」，蒐羅50項晨間處方，只要每天從中挑一項，花一分鐘執行，即可開啟心想事成的一天！**　　★征服早上的人，亦能得到致勝人生**　　巴菲特、比爾蓋茲、提姆庫克、歐普拉、村上春樹……很多世界知名企業家或成功人士，都擅長運用晨間時光培養底氣。　　但只要你願意，就能從現在開始，利用書中的方法，成為善用起床後時間，不斷拿出成果的人！**　　★養成這些習慣...
... Read more
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

by Peter Pande, Robert Neuman, Roland Cavanagh ...

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic ... Read more

$48.39 CAD

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic
... Read more

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