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Engineering (R0) Serie de eBooks

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  • An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry

    de Alireza Faed ...
    Series series Engineering (R0)
    This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. This new methodology, in ... Leer más

    $143.99 USD

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  • Information Systems for Small and Medium-sized Enterprises

    State of Art of IS Research in SMEs

    Edición de Jan Devos, Hendrik van Landeghem, Dirk Deschoolmeester ...
    Series series Progress in IS
    This book establishes and explores existing and emerging theories on Small and Medium-sized Enterprises (SMEs) and the adoption of IT/IS. It presents the latest empirical research findings in that area of IS research and explores new technologies and practices. The book is written for researchers and professionals working in the field of IS research or the research of SMEs. Moreover, the book will ... Leer más

    $89.99 USD

  • Architecture Principles

    The Cornerstones of Enterprise Architecture

    de Danny Greefhorst, Erik Proper ...
    Series series Business and Management (R0)
    Enterprises, from small to large, evolve continuously. As a result, their structures are transformed and extended continuously. Without some means of control, such changes are bound to lead to an overly complex, uncoordinated and heterogeneous environment that is hard to manage and hard to adapt to future changes. Enterprise architecture principles provide a means to direct transformations of ... Leer más

    $152.99 USD

  • An Introduction to High-Frequency Finance

    de Michel Dacorogna, Ulrich A. Muller, Olivier Pictet, Richard Olsen, Ramazan Gençay ...
    Liquid markets generate hundreds or thousands of ticks (the minimum change in price a security can have, either up or down) every business day. Data vendors such as Reuters transmit more than 275,000 prices per day for foreign exchange spot rates alone. Thus, high-frequency data can be a fundamental object of study, as traders make decisions by observing high-frequency or tick-by-tick data. Yet ... Leer más

    $113.99 USD

  • Agile Kaizen

    Managing Continuous Improvement Far Beyond Retrospectives

    de Ángel Medinilla ...
    Series series Computer Science (R0)
    Agile teams have been struggling with the concept of continuous improvement since the first Agile frameworks were developed, and still very little has been written about the practice of continuous improvement in Agile environments. Although team retrospectives have been prescribed and some practices have been introduced in order to implement and facilitate them, the truth is that most Agile teams ... Leer más

    $71.99 USD

  • A Course in In-Memory Data Management

    The Inner Mechanics of In-Memory Databases

    de Hasso Plattner ...
    Series series Business and Management (R0)
    Recent achievements in hardware and software development, such as multi-core CPUs and DRAM capacities of multiple terabytes per server, enabled the introduction of a revolutionary technology: in-memory data management. This technology supports the flexible and extremely fast analysis of massive amounts of enterprise data. Professor Hasso Plattner and his research group at the Hasso Plattner ... Leer más

    $80.99 USD

  • Driving Service Productivity

    Value-Creation Through Innovation

    Edición de John Bessant, Claudia Lehmann, Kathrin M. Moeslein ...
    Series series Business and Management (R0)
    In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator’s ... Leer más

    $49.99 USD

  • Dynamic Routing in Broadband Networks

    de Marco Conte ...
    Series series Computer Science (R0)
    Dynamic Routing in Broadband Networks focuses on routing in broadband networks based on MPLS (Multiprotocol Label Switching) and ATM (Asynchronous Transfer Mode). The routing methods are based on the theory of Markov decision processes which forms a very accurate framework for on-line route optimization. The author shows the issue of performance optimization and scalability with respect to dynamic ... Leer más

    $89.99 USD

  • Personalized Task Recommendation in Crowdsourcing Systems

    de David Geiger ...
    Series series Business and Management (R0)
    This book examines the principles of and advances in personalized task recommendation in crowdsourcing systems, with the aim of improving their overall efficiency. It discusses the challenges faced by personalized task recommendation when crowdsourcing systems channel human workforces, knowledge, skills and perspectives beyond traditional organizational boundaries. The solutions presented help ... Leer más

    $49.99 USD

  • Handbook on Business Process Management 1

    Introduction, Methods, and Information Systems

    Edición de Jan vom Brocke, Michael Rosemann ...
    Series series Business and Management (R0)
    Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two ... Leer más

    $242.99 USD

  • Competitive Information in Small Businesses

    de T. Chesney ...
    Series series Business and Management (R0)
    This book is about using information in small businesses to compete; it is about strategy and information systems. It examines problems that these businesses face and suggests some solutions. It looks at how strategie planning takes place and how information systems should be designed and developed in line with strategy, from a business rather than a purely technical point ofview. The main ... Leer más

    $89.99 USD

  • Enterprise Information Systems

    16th International Conference, ICEIS 2014, Lisbon, Portugal, April 27-30, 2014, Revised Selected Papers

    Edición de José Cordeiro, Slimane Hammoudi, Leszek Maciaszek, Olivier Camp, Joaquim Filipe ...
    Series series Springer Nature Proceedings Computer Science
    This book contains extended and revised papers from the 16th International Conference on Enterprise Information Systems, ICEIS 2014, held in Lisbon, Portugal, in April 2014.The 24 papers presented in this volume were carefully reviewed and selected from a total of 313 submissions. The book also contains two full-paper invited talks. The selected papers reflect state-of-the-art research that is ... Leer más

    $49.99 USD