Toma de decisiones y solución de problemas en Gestión y liderazgo & Negocios y finanzas eBooks

This Is Service Design Doing

de Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider ...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... Leer más

$30.99 USD

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service
... Leer más
Chaos Kings

How Wall Street Traders Make Billions in the New Age of Crisis

de Scott Patterson ...

Written by a veteran Wall Street Journal reporter, this is a fascinating and “closely observed chronicle of the storm-chasing edgelords of finance and the critics with whom they clash” (The New York Times)—the billion-dollar traders and crisis predictors who strive to turn extreme events into financial windfalls.There’s no doubt that our world has gotten more extreme. Pandemics, climate change, ... Leer más

$14.99 USD

Written by a veteran Wall Street Journal reporter, this is a fascinating and “closely observed chronicle of the storm-chasing edgelords of finance and the critics with whom they clash” (The New York Times)—the billion-dollar traders and crisis predictors who strive to turn extreme events into financial windfalls.There’s no doubt that our world has gotten more extreme. Pandemics, climate change,
... Leer más
Numbers Rule Your World: The Hidden Influence of Probabilities and Statistics on Everything You Do

de Kaiser Fung ...

WHAT ARE THE ODDS YOU'LL WIN THE LOTTERY?How long will your kids wait in line at Disney World?Who decides that “standardized tests” are fair?Why do highway engineers build slow-moving ramps?What does it mean, statistically, to be an “Average Joe”?NUMBERS RULE YOUR WORLDIn the popular tradition of eye-opening bestsellers like Freakonomics, The ... ... Leer más

$27.39 USD

WHAT ARE THE ODDS YOU'LL WIN THE LOTTERY?How long will your kids wait in line at Disney World?Who decides that “standardized tests” are fair?Why do highway engineers build slow-moving ramps?What does it mean, statistically, to be an “Average Joe”?NUMBERS RULE YOUR WORLDIn the popular tradition of eye-opening bestsellers like Freakonomics, The ...
... Leer más
How to Not Know

The Value of Uncertainty in a World that Demands Answers

de Simone Stolzoff ...

National Bestseller**"Spectacular." —Daniel PinkA guide to dealing with uncertainty at a time when our lives have never felt less certain.**From our careers to our politics to our personal lives, the future is unknown. And yet, our capacity to tolerate this uncertainty is in decline. How to Not Know will help you prepare for and even appreciate the uncertainty that surrounds us.Through gripping ... Leer más

$20.59 USD

National Bestseller**"Spectacular." —Daniel PinkA guide to dealing with uncertainty at a time when our lives have never felt less certain.**From our careers to our politics to our personal lives, the future is unknown. And yet, our capacity to tolerate this uncertainty is in decline. How to Not Know will help you prepare for and even appreciate the uncertainty that surrounds us.Through gripping
... Leer más
Geopolitical Alpha

An Investment Framework for Predicting the Future

de Marko Papic ...

Forecast geopolitics and markets with this clear and insightful resourceGeopolitical Alpha – An Investment Framework for Predicting the Future provides readers with an original and compelling approach to forecasting the future and beating the markets while doing so. Persuasively written by author, investment strategist, and geopolitical analyst Marko Papic, the book applies a novel framework for ... Leer más

Antes $19.00 USD Ahora $14.00 USD

Forecast geopolitics and markets with this clear and insightful resourceGeopolitical Alpha – An Investment Framework for Predicting the Future provides readers with an original and compelling approach to forecasting the future and beating the markets while doing so. Persuasively written by author, investment strategist, and geopolitical analyst Marko Papic, the book applies a novel framework for
... Leer más
The Smart Swarm

How to Work Efficiently, Communicate Effectively, and Make Better Decisions Using the Secrets of Flocks, Schools, and Colonies

de Peter Miller ...

What ants, bees, fish, and smart swarms can teach us about communication, organization, and decision-makingThe modern world may be obsessed with speed and productivity, but twenty-first-century humans actually have much to learn from the ancient instincts of swarms. A fascinating new take on the concept of collective intelligence and its colorful manifestations in some of our most complex problems ... Leer más

$4.99 USD

What ants, bees, fish, and smart swarms can teach us about communication, organization, and decision-makingThe modern world may be obsessed with speed and productivity, but twenty-first-century humans actually have much to learn from the ancient instincts of swarms. A fascinating new take on the concept of collective intelligence and its colorful manifestations in some of our most complex problems
... Leer más
Project Management for the Unofficial Project Manager (Updated and Revised Edition)

de Kory Kogon, Suzette Blakemore ...

No project management training? No problem!In today’s workplace, employees are routinely expected to coordinate and manage projects. Yet, chances are, you aren’t formally trained in managing projects—you’re an unofficial project manager.FranklinCovey experts Kory Kogon and Suzette Blakemore understand the importance of leadership in project completion and explain that people are crucial in the ... Leer más

$13.99 USD

No project management training? No problem!In today’s workplace, employees are routinely expected to coordinate and manage projects. Yet, chances are, you aren’t formally trained in managing projects—you’re an unofficial project manager.FranklinCovey experts Kory Kogon and Suzette Blakemore understand the importance of leadership in project completion and explain that people are crucial in the
... Leer más
Secret to Subconscious Autopilot Wealth

de Ravindra Negi ...

Gratis
Administrative Behavior, 4th Edition

de Herbert A. Simon ...

In this fourth edition of his ground-breaking work, Herbert A. Simon applies his pioneering theory of human choice and administrative decision-making to concrete organizational problems. To commemorate the fiftieth anniversary of the book's original publication, Professor Simon enhances his timeless observations on the human decision-making process with commentaries examining new facets of ... Leer más

$16.99 USD

In this fourth edition of his ground-breaking work, Herbert A. Simon applies his pioneering theory of human choice and administrative decision-making to concrete organizational problems. To commemorate the fiftieth anniversary of the book's original publication, Professor Simon enhances his timeless observations on the human decision-making process with commentaries examining new facets of
... Leer más
Persuadable

How Great Leaders Change Their Minds to Change the World

de Al Pittampalli ...

As a leader, changing your mind has always been perceived as a weakness. Not anymore. In a world that’s changing faster than ever, successful leaders realize that a genuine willingness to change their own minds is the ultimate competitive advantage for effective leadership.Drawing on evidence from social science, history, politics, and more, business consultant Al Pittampalli reveals why ... Leer más

$10.99 USD

As a leader, changing your mind has always been perceived as a weakness. Not anymore. In a world that’s changing faster than ever, successful leaders realize that a genuine willingness to change their own minds is the ultimate competitive advantage for effective leadership.Drawing on evidence from social science, history, politics, and more, business consultant Al Pittampalli reveals why
... Leer más
Simple

Conquering the Crisis of Complexity

de Alan Siegel, Irene Etzkorn ...

For decades, Alan Siegel and Irene Etzkorn have championed simplicity as a competitive advantage and a consumer right. Consulting with businesses and organizations around the world to streamline products, services, processes and communications, they have achieved dramatic results.In Simple, the culmination of their work together, Siegel and Etzkorn show us how having empathy, striving for clarity, ... Leer más

$13.99 USD

For decades, Alan Siegel and Irene Etzkorn have championed simplicity as a competitive advantage and a consumer right. Consulting with businesses and organizations around the world to streamline products, services, processes and communications, they have achieved dramatic results.In Simple, the culmination of their work together, Siegel and Etzkorn show us how having empathy, striving for clarity,
... Leer más
The Beauty of Discomfort

How What We Avoid Is What We Need

de Amanda Lang ...

Why do some people drive change while others are blindsided by it?Why are some people able to adapt and thrive?How can we make change easier?Truly successful people don’t merely tolerate discomfort—they embrace it and seek it out again and again. Business founders and university students, top athletes and couch potatoes, meditation gurus and military leaders all have very different ways of coping ... Leer más

$15.99 USD

Why do some people drive change while others are blindsided by it?Why are some people able to adapt and thrive?How can we make change easier?Truly successful people don’t merely tolerate discomfort—they embrace it and seek it out again and again. Business founders and university students, top athletes and couch potatoes, meditation gurus and military leaders all have very different ways of coping
... Leer más
Creatividad y resolución de problemas

de Brian Tracy ...

Series Libro 8 - La biblioteca del éxito
El elemento crucial que separa una carrera brillante de una promedio es la habilidad para idear soluciones innovadoras a los retos laborales.Algunas investigaciones muestran que la relación directa entre las ideas y la rentabilidad, habilidades de pensamiento creativo son vitales para un progreso profesional. Como uno de los primeros expertos en éxito, Brian Tracy sabe que la creatividad puede ser ... Leer más

$3.99 USD

El elemento crucial que separa una carrera brillante de una promedio es la habilidad para idear soluciones innovadoras a los retos laborales.Algunas investigaciones muestran que la relación directa entre las ideas y la rentabilidad, habilidades de pensamiento creativo son vitales para un progreso profesional. Como uno de los primeros expertos en éxito, Brian Tracy sabe que la creatividad puede ser
... Leer más
Radical Uncertainty

Decision-Making Beyond the Numbers

de John Kay, Mervyn King ...

Much economic advice is bogus quantification, warn two leading experts in this essential book, now with a preface on COVID-19. Invented numbers offer a false sense of security; we need instead robust narratives that give us the confidence to manage uncertainty.“An elegant and careful guide to thinking about personal and social economics, especially in a time of uncertainty. The timing is ... Leer más

$12.99 USD

Much economic advice is bogus quantification, warn two leading experts in this essential book, now with a preface on COVID-19. Invented numbers offer a false sense of security; we need instead robust narratives that give us the confidence to manage uncertainty.“An elegant and careful guide to thinking about personal and social economics, especially in a time of uncertainty. The timing is
... Leer más
The 4 C's Formula: Your building blocks of growth

commitment, courage, capability, and confidence.

de Dan Sullivan ...

Have you ever wondered why some people are super-achievers and seem to go from success to success while others never seem to get out of the starting blocks?In my 40 years of coaching high-achieving entrepreneurs, I've noticed that they all go through a process to help them break through to the next level of success. I call this process The 4 C's Formula.The 4 C's Formula is a universal process ... Leer más

$1.99 USD

Have you ever wondered why some people are super-achievers and seem to go from success to success while others never seem to get out of the starting blocks?In my 40 years of coaching high-achieving entrepreneurs, I've noticed that they all go through a process to help them break through to the next level of success. I call this process The 4 C's Formula.The 4 C's Formula is a universal process
... Leer más
Building a Millionaire Mindset: How to Use the Pillars of Entrepreneurship to Gain, Maintain, and Sustain Long-Lasting Wealth

de Johnny Wimbrey ...

Become a first-generation millionaire using the groundbreaking mindset of entrepreneurial phenom Johnny WimbreyFrom teenage felon to multi-millionaire in a just few short years after implementing his millionaire mindset principles . .The meteoric rise of Johnny Wimbrey is one of the great rags-to-riches / tragedy to triumph tales of our time. By seizing control of his life and developing a brand ... Leer más

$16.19 USD

Become a first-generation millionaire using the groundbreaking mindset of entrepreneurial phenom Johnny WimbreyFrom teenage felon to multi-millionaire in a just few short years after implementing his millionaire mindset principles . .The meteoric rise of Johnny Wimbrey is one of the great rags-to-riches / tragedy to triumph tales of our time. By seizing control of his life and developing a brand
... Leer más
Purposeful Performance: The Secret Mix of Connecting, Leading, and Succeeding

de Jonathan Stanley ...

From profit to purpose: transform your business for meaningful impact.The business landscape is shifting. At one time, the profit-first model drove strategic decision-making. Now business leaders are struggling with disengaged employees, unclear plans, and lack of purpose. It's time to take a step back, get down to the heart of your organization's mission, and lead with purpose.In Purposeful ... Leer más

$9.99 USD o gratis con Kobo Plus

From profit to purpose: transform your business for meaningful impact.The business landscape is shifting. At one time, the profit-first model drove strategic decision-making. Now business leaders are struggling with disengaged employees, unclear plans, and lack of purpose. It's time to take a step back, get down to the heart of your organization's mission, and lead with purpose.In Purposeful
... Leer más
Chasing Stars

The Myth of Talent and the Portability of Performance

de Boris Groysberg ...

Why corporate stars often lose their luster after changing jobsIt is taken for granted in the knowledge economy that companies must employ the most talented performers to compete and succeed. Many firms try to buy stars by luring them away from competitors. But Boris Groysberg shows what an uncertain and disastrous practice this can be.After examining the careers of more than a thousand star ... Leer más

$21.59 USD

Why corporate stars often lose their luster after changing jobsIt is taken for granted in the knowledge economy that companies must employ the most talented performers to compete and succeed. Many firms try to buy stars by luring them away from competitors. But Boris Groysberg shows what an uncertain and disastrous practice this can be.After examining the careers of more than a thousand star
... Leer más
Damage Control (Revised & Updated)

The Essential Lessons of Crisis Management

de Eric Dezenhall, John Weber ...

No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes-and debacles-of modern business, politics, and entertainment.You’ll discover: Why the 1982 Tylenol cyanide-poisoning case is ... Leer más

$8.69 USD

No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes-and debacles-of modern business, politics, and entertainment.You’ll discover: Why the 1982 Tylenol cyanide-poisoning case is
... Leer más
Progressive Delivery

Build the Right Thing for the Right People at the Right Time

de James Governor, Kimberly Harrison, Heidi Waterhouse, Adam Zimman ...

Progressive Delivery knocks down the wall separating software users from software makers.Technology leaders face a fundamental challenge: How do you know you’re delivering the right thing to the right person at the right time? Progressive Delivery offers a fresh perspective on this question, bridging the gap between software delivery and business value.Drawing from extensive interviews with ... Leer más

$14.99 USD

Progressive Delivery knocks down the wall separating software users from software makers.Technology leaders face a fundamental challenge: How do you know you’re delivering the right thing to the right person at the right time? Progressive Delivery offers a fresh perspective on this question, bridging the gap between software delivery and business value.Drawing from extensive interviews with
... Leer más
Sensemaking

The Power of the Humanities in the Age of the Algorithm

de Christian Madsbjerg ...

Based on his work at some of the world's largest companies, including Ford, Adidas, and Chanel, Christian Madsbjerg's Sensemaking is a provocative stand against the tyranny of big data and scientism, and an urgent, overdue defense of human intelligence.Humans have become subservient to algorithms. Every day brings a new Moneyball fix--a math whiz who will crack open an industry with clean fact ... Leer más

Antes $14.99 USD Ahora $1.99 USD

Based on his work at some of the world's largest companies, including Ford, Adidas, and Chanel, Christian Madsbjerg's Sensemaking is a provocative stand against the tyranny of big data and scientism, and an urgent, overdue defense of human intelligence.Humans have become subservient to algorithms. Every day brings a new Moneyball fix--a math whiz who will crack open an industry with clean fact
... Leer más
So, What's Your Proposal?

Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds

de Bill Eddy LCSW Esq. ...

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for ... Leer más

$9.99 USD o gratis con Kobo Plus

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for
... Leer más
Corps Business

The 30 Management Principles of the U.S. Marines

de David H. Freedman ...

Fast. Motivated. Hard-hitting.That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning. Freedman discusses such techniques as "the ... Leer más

$7.99 USD

Fast. Motivated. Hard-hitting.That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning. Freedman discusses such techniques as "the
... Leer más
The 7 Secret Keys to Startup Success

What You Need to Know to Win

de David J. Muchow ...

Finally, a new kind of business startup book—packed full of practical advice plus essential legal information you really need but don’t get in business school or anywhere else!The 7 Secret Keys to Startup Success is the one book every entrepreneur should have. David J. Muchow, an award-winning, thirty-year serial entrepreneur and lawyer, gives you practical legal and business advice covering every ... Leer más

$17.99 USD

Finally, a new kind of business startup book—packed full of practical advice plus essential legal information you really need but don’t get in business school or anywhere else!The 7 Secret Keys to Startup Success is the one book every entrepreneur should have. David J. Muchow, an award-winning, thirty-year serial entrepreneur and lawyer, gives you practical legal and business advice covering every
... Leer más

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