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De ISM-methode versie 5

De basis op orde voor customer value en modern IT-servicemanagement

by Wim Hoving ...

Series series Best practice
"De kwaliteit van IT-diensten is cruciaal voor vrijwel iedere organisatie. Goede, flexibele en stabiele IT-diensten zijn niet alleen de ruggengraat, maar ook het onderscheidend vermogen. Vrijwel iedere organisatie is tegenwoordig een IT-organisatie met een specialisme. Dit stelt grote eisen aan de kwaliteiten van de IT-dienstverlening. Om maximaal ondersteunend te kunnen zijn aan de ... Read more

$57.99 USD

"De kwaliteit van IT-diensten is cruciaal voor vrijwel iedere organisatie. Goede, flexibele en stabiele IT-diensten zijn niet alleen de ruggengraat, maar ook het onderscheidend vermogen. Vrijwel iedere organisatie is tegenwoordig een IT-organisatie met een specialisme. Dit stelt grote eisen aan de kwaliteiten van de IT-dienstverlening. Om maximaal ondersteunend te kunnen zijn aan de
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