Management Science in Management & Leadership & Business & Finance eBooks

Influence, New and Expanded

The Psychology of Persuasion

by Robert B. Cialdini, PhD ...

The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the ... Read more

$21.99 USD

The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the
... Read more
Difficult Conversations

How to Discuss What Matters Most

by Douglas Stone, Bruce Patton, Sheila Heen ...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations ... Read more

$14.99 USD

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations
... Read more
The Dictionary of Body Language

A Field Guide to Human Behavior

by Joe Navarro ...

From the world’s #1 body language expert* comes the essential book for decoding human behaviorJoe Navarro has spent a lifetime observing others. For 25 years, as a Special Agent for the FBI, he conducted and supervised interrogations of spies and other dangerous criminals, honing his mastery of nonverbal communication. After retiring from the bureau, he has become a sought-after public speaker and ... Read more

Was $14.99 USD Now $2.99 USD

From the world’s #1 body language expert* comes the essential book for decoding human behaviorJoe Navarro has spent a lifetime observing others. For 25 years, as a Special Agent for the FBI, he conducted and supervised interrogations of spies and other dangerous criminals, honing his mastery of nonverbal communication. After retiring from the bureau, he has become a sought-after public speaker and
... Read more
Never Split the Difference

Negotiating As If Your Life Depended On It

by Chris Voss, Tahl Raz ...

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former ... Read more

$23.99 USD

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former
... Read more
Success DNA

Mastering Persistence in Leadership and Life

by Alinka Rutkowska, Aaron Poynton, Dr. Maria-Csilla Békés, Dan Williams, Darius Ross, Dr. Nawtej Dosanjh, Golshan Barazesh Bakhtiary, Dr. Glen N. Robison, Dr. Javier Cavada, Jochen Schwenk, Maik Wiedenbach, Manuel R. Aragon, Paul Hepworth, Dr. Prasad S. Kodukula, PMP, BCES, Dr. Rahul R. Prasad, Rick Yvanovich FCMA CGMA PCC, Sharmyn Powell, Tyrone R. Taylor, Vasanthan Ramakrishnan ...

Discover your untapped potential with Success DNA—the anthology that lights the path to exceptional leadership and personal growth! We've gathered wisdom from nineteen brilliant minds who've cracked the code of lasting success through one powerful trait: persistence.What you'll gain:• Practical Success Frameworks: Acquire battle-tested strategies for navigating uncertainty, overcoming obstacles, ... Read more

$0.99 USD

Discover your untapped potential with Success DNA—the anthology that lights the path to exceptional leadership and personal growth! We've gathered wisdom from nineteen brilliant minds who've cracked the code of lasting success through one powerful trait: persistence.What you'll gain:• Practical Success Frameworks: Acquire battle-tested strategies for navigating uncertainty, overcoming obstacles,
... Read more
Self Leadership and the One Minute Manager Revised Edition

Gain the Mindset and Skillset for Getting What You Need to Succeed

by Ken Blanchard, Susan Fowler, Laurence Hawkins ...

The co-author of the phenomenal New York Times bestselling classic The One Minute Manager® explores the skills needed to become an effective self leader in this essential work, now updated throughout.Just as Ken Blanchard’s phenomenal bestselling classic The One Minute Manager gives leaders the three secrets to managing others, so this follow-up book gives people the three secrets to managing ... Read more

Was $16.99 USD Now $8.99 USD

The co-author of the phenomenal New York Times bestselling classic The One Minute Manager® explores the skills needed to become an effective self leader in this essential work, now updated throughout.Just as Ken Blanchard’s phenomenal bestselling classic The One Minute Manager gives leaders the three secrets to managing others, so this follow-up book gives people the three secrets to managing
... Read more
Radical Candor: Fully Revised & Updated Edition

Be a Kick-Ass Boss Without Losing Your Humanity

by Kim Scott ...

* New York Times and Wall Street Journal bestseller multiple years running* Translated into 20 languages, with more than half a million copies sold worldwide* A Hudson and Indigo Best Book of the Year* Recommended by Shona Brown, Rachel Hollis, Jeff Kinney, Daniel Pink, Sheryl Sandberg, and Gretchen RubinRadical Candor has been embraced around the world by leaders of every stripe a... ... Read more

$16.99 USD

* New York Times and Wall Street Journal bestseller multiple years running* Translated into 20 languages, with more than half a million copies sold worldwide* A Hudson and Indigo Best Book of the Year* Recommended by Shona Brown, Rachel Hollis, Jeff Kinney, Daniel Pink, Sheryl Sandberg, and Gretchen RubinRadical Candor has been embraced around the world by leaders of every stripe a...
... Read more
The Geek Way

The Radical Mindset that Drives Extraordinary Results

by Andrew McAfee ...

**The Geek Way reveals a new way to get big things done and shows how to change the way you think about work, teams, projects, and culture, and give you the insight and tools you need to harness our human superpowers of learning and cooperation."A handbook for disruptors." —Eric Schmidt**What is “being geeky?” It’s being a perennially curious person, one who's not afraid to tackle hard problems ... Read more

$14.99 USD

**The Geek Way reveals a new way to get big things done and shows how to change the way you think about work, teams, projects, and culture, and give you the insight and tools you need to harness our human superpowers of learning and cooperation."A handbook for disruptors." —Eric Schmidt**What is “being geeky?” It’s being a perennially curious person, one who's not afraid to tackle hard problems
... Read more
Management in Ten Words

Practical Advice from the Man Who Created One of the World's Largest Retailers

by Terry Leahy ...

From one of the world’s most admired business leaders, here is a remarkable bookthat will forever change the way you think about management.The meteoric rise of UK supermarket chain Tesco from humble beginnings to its current status as one of the largest retailers in the world can be largely credited to one man—its recently departed CEO, Terry Leahy. Leahy’s unflagging drive and commitment to ... Read more

$4.99 USD

From one of the world’s most admired business leaders, here is a remarkable bookthat will forever change the way you think about management.The meteoric rise of UK supermarket chain Tesco from humble beginnings to its current status as one of the largest retailers in the world can be largely credited to one man—its recently departed CEO, Terry Leahy. Leahy’s unflagging drive and commitment to
... Read more
Radical Focus SECOND EDITION

Achieving Your Goals with Objectives and Key Results

by Christina R Wodtke ...

"Radical Focus is a must-read for anyone who wants to accomplish out-sized results. Christina does a great job showing both the why and the how of OKRs. Avoid the all-too-common mistakes by reading this book first." - Teresa Torres, author Continuous Discovery HabitsThe award-winning author of The Team That Managed Itself and Pencil Me In returns with a new and expanded edition of her landmark ... Read more

$9.99 USD

"Radical Focus is a must-read for anyone who wants to accomplish out-sized results. Christina does a great job showing both the why and the how of OKRs. Avoid the all-too-common mistakes by reading this book first." - Teresa Torres, author Continuous Discovery HabitsThe award-winning author of The Team That Managed Itself and Pencil Me In returns with a new and expanded edition of her landmark
... Read more
The End of Average

How We Succeed in a World That Values Sameness

by Todd Rose ...

Are you above average? Is your child an A student? Is your employee an introvert or an extrovert? Every day we are measured against the yardstick of averages, judged according to how closely we come to it or how far we deviate from it.The assumption that metrics comparing us to an average—like GPAs, personality test results, and performance review ratings—reveal something meaningful about our ... Read more

Was $12.99 USD Now $7.99 USD

Are you above average? Is your child an A student? Is your employee an introvert or an extrovert? Every day we are measured against the yardstick of averages, judged according to how closely we come to it or how far we deviate from it.The assumption that metrics comparing us to an average—like GPAs, personality test results, and performance review ratings—reveal something meaningful about our
... Read more
It Doesn't Have to Be Crazy at Work

by Jason Fried, David Heinemeier Hansson ...

In this timely manifesto, the authors of the New York Times bestseller Rework broadly reject the prevailing notion that long hours, aggressive hustle, and "whatever it takes" are required to run a successful business today.In Rework, Jason Fried and David Heinemeier Hansson introduced a new path to working effectively. Now, they build on their message with a bold, iconoclastic leadership strategy ... Read more

$6.99 USD

In this timely manifesto, the authors of the New York Times bestseller Rework broadly reject the prevailing notion that long hours, aggressive hustle, and "whatever it takes" are required to run a successful business today.In Rework, Jason Fried and David Heinemeier Hansson introduced a new path to working effectively. Now, they build on their message with a bold, iconoclastic leadership strategy
... Read more
Masters of Management

How the Business Gurus and Their Ideas Have Changed the World—for Better and for Worse

by Adrian Wooldridge ...

"A tour de force of management theory . . . An insightful, hard-headed, and amusing guide . . . should be required reading for every student of business." —Lynda Gratton, author of The 100-Year LifeIn 1996, longtime Economist journalists and editors John Micklethwait and Adrian Wooldridge published The Witch Doctors, an explosive critique of management theory and its legions of evangelists and ... Read more

$12.99 USD or Free with Kobo Plus

"A tour de force of management theory . . . An insightful, hard-headed, and amusing guide . . . should be required reading for every student of business." —Lynda Gratton, author of The 100-Year LifeIn 1996, longtime Economist journalists and editors John Micklethwait and Adrian Wooldridge published The Witch Doctors, an explosive critique of management theory and its legions of evangelists and
... Read more
Crucial Skills and Influence Strategies

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...

How Do You Communicate When the Stakes Are High?Learn how with these THREE GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to ... Read more

$36.99 USD

How Do You Communicate When the Stakes Are High?Learn how with these THREE GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to
... Read more
Service Quality and Management

Edited by Bernd Stauss, Jos Lemmink, Paul Kunst ...

Series series Business and Management (R0)
Introduction Are services millennium-proof? Certainly not. At least not at this moment. There is no thorough research needed to derive that conclusion, simply ask around. The evi dence is overwhelming. True horror stories exist of all types of services in all types of sectors. It is even becoming a business in itself. Television shows that are based on customer complaints about services are ... Read more

$49.99 USD

Introduction Are services millennium-proof? Certainly not. At least not at this moment. There is no thorough research needed to derive that conclusion, simply ask around. The evi dence is overwhelming. True horror stories exist of all types of services in all types of sectors. It is even becoming a business in itself. Television shows that are based on customer complaints about services are
... Read more
Management

by Alberto Silva ...

This book presents managerial concepts and theory in a clear and concise way. It provides a quick and easy guide to students in MBA programs or similar, serving as a companion to the management textbooks used in those programs. Besides serving as a support for graduate studies, this book can also be useful as a reference manual for practicing managers who wish to gain an overview of the concepts ... Read more

$8.99 USD

This book presents managerial concepts and theory in a clear and concise way. It provides a quick and easy guide to students in MBA programs or similar, serving as a companion to the management textbooks used in those programs. Besides serving as a support for graduate studies, this book can also be useful as a reference manual for practicing managers who wish to gain an overview of the concepts
... Read more
Visionary

How Driven Entrepreneurs Get What They Want Without Doing It All Themselves

by Mark C. Winters ...

How Can I Get What I Want Without Doing It All Myself?If you're an entrepreneur, you already know the hustle. You're spinning plates, managing teams, launching ideas, chasing opportunities-and somehow, you still feel stuck. You're working harder than ever, yet your impact feels smaller than you expected. Sound familiar?You're not alone-and you're not broken.In Visionary, author Mark C. Winters ... Read more

$9.99 USD

How Can I Get What I Want Without Doing It All Myself?If you're an entrepreneur, you already know the hustle. You're spinning plates, managing teams, launching ideas, chasing opportunities-and somehow, you still feel stuck. You're working harder than ever, yet your impact feels smaller than you expected. Sound familiar?You're not alone-and you're not broken.In Visionary, author Mark C. Winters
... Read more
Design Thinking for the Greater Good

Innovation in the Social Sector

by Jeanne Liedtka, Daisy Azer, Randy Salzman ...

Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten ... Read more

$21.99 USD

Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten
... Read more
Persuasive Leadership

Mastering the Art of Influence in Business and in Life

by Alinka Rutkowska, Aga Marecka, Albin Kälin, Alfredo Narez, Ann Sheu and Sunny Sheu, Araj Hassan, Beverly Jenkins, Bob Philips, Bryan Howard, Buster Arnwine, Casel Burnett, Daniel Mangena, Euran Daniels, Hamsa Buvaraghan, James Fountain, Dr. Janine Martins, Jason Sharp, Marley Majcher, Dr. Mart McClellan and Tim Streid, Matthew Rolnick, Patrick Grimes, Rakshith Srinivasan, Dr. Sam Swapn, Sandeep Pandya, Sanjjeev K Singh, Dr. Steven Kringold, Thierry Nguyen, Tom Sullivan, Torund Bryhn, Udo Ukonjo ...

Do you crave the power to unlock your full leadership potential? Do you want to master the art of persuasion to lead and inspire others?In the world of Persuasive Leadership, we dive deep into the wisdom of top business visionaries who've harnessed the magic of persuasion to elevate their collaborative prowess and achieve unparalleled success. This book isn't just for the corporate elite – it's a ... Read more

$0.99 USD

Do you crave the power to unlock your full leadership potential? Do you want to master the art of persuasion to lead and inspire others?In the world of Persuasive Leadership, we dive deep into the wisdom of top business visionaries who've harnessed the magic of persuasion to elevate their collaborative prowess and achieve unparalleled success. This book isn't just for the corporate elite – it's a
... Read more
Reinvent

Navigating Business Transformation in a Hyperdigital Era

by Faisal Hoque ...

**#1 WALL STREET JOURNAL BESTSELLERSilver for Best Business Book in the 2023 Globee® Awards for BusinessThe 21st Annual American Business Awards®2023 Best Business Book of The Year | Silver Stevie WinnerThinkers50 2023 Distinguished Achievement Award for Strategy Shortlist14th Annual Awards | American Books Fest | 2023 International Book AwardsIBA Best Business Book in the Category of Business: ... Read more

$8.99 USD or Free with Kobo Plus

**#1 WALL STREET JOURNAL BESTSELLERSilver for Best Business Book in the 2023 Globee® Awards for BusinessThe 21st Annual American Business Awards®2023 Best Business Book of The Year | Silver Stevie WinnerThinkers50 2023 Distinguished Achievement Award for Strategy Shortlist14th Annual Awards | American Books Fest | 2023 International Book AwardsIBA Best Business Book in the Category of Business:
... Read more
When to Rob a Bank

...And 131 More Warped Suggestions and Well-Intended Rants

by Steven D. Levitt, Stephen J. Dubner ...

In celebration of the 10th anniversary of the landmark book Freakonomics comes this curated collection from the most readable economics blog in the universe. It’s the perfect solution for the millions of readers who love all things Freakonomics. Surprising and erudite, eloquent and witty, When to Rob a Bank demonstrates the brilliance that has made the Freakonomics guys an international sensation, ... Read more

$10.99 USD

In celebration of the 10th anniversary of the landmark book Freakonomics comes this curated collection from the most readable economics blog in the universe. It’s the perfect solution for the millions of readers who love all things Freakonomics. Surprising and erudite, eloquent and witty, When to Rob a Bank demonstrates the brilliance that has made the Freakonomics guys an international sensation,
... Read more
Focus

The Hidden Driver of Excellence

by Daniel Goleman ...

New York Times Bestseller“A powerful guide for taking control of our attention.” —Tony Schwartz, author of The Power of Full Engagement and CEO of The Energy ProjectFrom the author of the #1 international bestseller Emotional Intelligence, comes a groundbreaking look at today’s scarcest resource and the secret to high performance and fulfillment: attention.For more than two decades, psychologist ... Read more

$12.99 USD

New York Times Bestseller“A powerful guide for taking control of our attention.” —Tony Schwartz, author of The Power of Full Engagement and CEO of The Energy ProjectFrom the author of the #1 international bestseller Emotional Intelligence, comes a groundbreaking look at today’s scarcest resource and the secret to high performance and fulfillment: attention.For more than two decades, psychologist
... Read more
Everybody Lies

Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are

by Seth Stephens-Davidowitz ...

An Economist Best Book of the YearA PBS NewsHour Book of the YearAn Entrepeneur Top Business BookAn Amazon Best Book of the Year in Business and LeadershipNew York Times BestsellerForeword by Steven Pinker, author of The Better Angels of our NatureBlending the informed analysis of The Signal and the Noi... ... Read more

$8.49 USD

An Economist Best Book of the YearA PBS NewsHour Book of the YearAn Entrepeneur Top Business BookAn Amazon Best Book of the Year in Business and LeadershipNew York Times BestsellerForeword by Steven Pinker, author of The Better Angels of our NatureBlending the informed analysis of The Signal and the Noi...
... Read more
Competitive Strategy

Techniques for Analyzing Industries and Competitors

by Michael E. Porter ...

Now nearing its sixtieth printing in English and translated into nineteen languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world. Electrifying in its simplicity—like all great breakthroughs—Porter’s analysis of industries captures the complexity of industry competition in five underlying forces. Porter ... Read more

$34.99 USD

Now nearing its sixtieth printing in English and translated into nineteen languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world. Electrifying in its simplicity—like all great breakthroughs—Porter’s analysis of industries captures the complexity of industry competition in five underlying forces. Porter
... Read more

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