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Wiley CIO Série de Livres électroniques

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  • Unleashing the Power of IT

    Bringing People, Business, and Technology Together

    par Dan Roberts ...
    Collections series Wiley CIO
    Timely guidance for transforming IT into a strategic business partnerToday's leaders are expected to reduce costs, increase productivity, drive innovation and help the business identify and pursue new business opportunities. Successful IT leaders will be the ones that become strategic business partners and decision influencers in their organizations. Unleashing the Power of IT describes in ... En savoir plus

    $39.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Unleashing the Power of IT

    Bringing People, Business, and Technology Together

    par Dan Roberts ...
    Collections series Wiley CIO
    Go from the "IT guy" to trusted business partnerIf you're in IT, quite a lot is expected of you and your team: be technologically advanced, business-minded, customer-focused, and financially astute, all at once. In the face of unforgiving competition, rampant globalization, and demanding customers, business leaders are discovering that it's absolutely essential to have a strong, active partner ... En savoir plus

    $39.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Confessions of a Successful CIO

    How the Best CIOs Tackle Their Toughest Business Challenges

    par Dan Roberts, Brian Watson ...
    Collections series Wiley CIO
    Be the most effective CIO you can be—by learning from the best in the businessToday's Chief Information Officers must be an entirely new breed of technology leader. With ever-changing demands from the business, and in an increasingly technology-centric business environment, CIOs must find game-changing innovations and process improvements that make a real impact on the bottom line. Business ... En savoir plus

    $36.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

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  • Guerrilla Marketing for Coaches

    Six Steps to Building Your Million-Dollar Coaching Practice

    par Jay Conrad Levinson, Andrew Neitlich ...
    Collections series Guerilla Marketing Press
    START BUILDING YOUR MILLION-DOLLAR COACHING BUSINESS TODAY! The coaching profession has experienced phenomenal growth over the past decade, and has become an accepted way for people and organizations to improve performance. In response to this demand, professionals from around the world are getting into coaching. Unfortunately, despite the growth of the coaching field, many coaches struggle to ... En savoir plus

    $14.39 CAD ou Gratuit avec Kobo Plus

  • Balanced Scorecard Step-by-Step

    Maximizing Performance and Maintaining Results

    par Paul R. Niven ...
    PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition"As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to ... En savoir plus

    $40.99 CAD

  • HBR Guide to Getting the Mentoring You Need (HBR Guide Series)

    par Harvard Business Review ...
    Collections series HBR Guide
    Find the right person to help supercharge your career.Whether you’re eyeing a specific leadership role, hoping to advance your skills, or simply looking to broaden your professional network, you need to find someone who can help. Wait for a senior manager to come looking for you—and you’ll probably be waiting forever.Instead, you need to find the mentoring that will help you achieve your goals. ... En savoir plus

    $23.99 CAD ou Gratuit avec Kobo Plus

  • Unleashing Excellence

    The Complete Guide to Ultimate Customer Service

    par Dennis Snow, Teri Yanovitch ...
    A step-by-step guide to designing and implementing an amazing customer service cultureIn today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. ... En savoir plus

    $21.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Service Design for Business

    A Practical Guide to Optimizing the Customer Experience

    par Ben Reason, Melvin Brand Flu, Lavrans Løvlie ...
    A practical approach to better customer experience through service designService Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy ... En savoir plus

    $22.99 CAD

  • Big Data Marketing

    Engage Your Customers More Effectively and Drive Value

    par Lisa Arthur ...
    Leverage big data insights to improve customer experiences and insure business successMany of today's businesses find themselves caught in a snarl of internal data, paralyzed by internal silos, and executing antiquated marketing approaches. As a result, consumers are losing patience, shareholders are clamoring for growth and differentiation, and marketers are left struggling to untangle the ... En savoir plus

    $23.99 CAD

  • Professional Services Marketing

    How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Cultures of Business Development Success

    par Mike Schultz, John E. Doerr, Lee Frederiksen ...
    A proven approach to revenue-generating marketing and client developmentProfessional Services Marketing is a fully field-tested and research-based approach to marketing and client development for professional services firms. The book, now in its Second Edition, covers five key areas that are critical for firms that want to grow and become more profitable: creating a marketing and growth strategy; ... En savoir plus

    $24.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Sales Management (The Brian Tracy Success Library)

    par Brian Tracy ...
    The pressure surrounding the sales manager is intense. Given the task of recruiting, managing, and motivating a top team of high-performing sales professions, so much of the sales manager’s success is dependent on others. Or is it?Sales expert Brian Tracy has spent decades studying the most successful sales managers and professionals in every industry. In this indispensable pocket-sized resource, ... En savoir plus

    $3.99 CAD

  • Best Practices: Managing People

    Secrets to Leading for New Managers

    par Barry Silverstein ...
    Collections Livre 27 - Collins Best Practices Series
    In today's hypercompetitive business climate, managers who help employees achieve their individual potential stand to get—and stay—ahead. Managing People, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Delegate the right work to the right employeeMotivate people to outperform the competitionEstablish and empower effective teamsManage multiple projects and ... En savoir plus

    $11.99 CAD