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Best Practice Série de Livres électroniques

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  • IT service management with FitSM Version 3

    A practical and lightweight framework for IT

    par Anselm Rohrer, Dierk Soellner ...
    Collections series Best practice
    In this book, the authors draw upon their extensive experiences in small and medium sized organizations to provide a 'practical and application-oriented path' to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These ... En savoir plus

    $74.99 CAD

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  • ITIL® 2011 Edition - A Pocket Guide

    par Jan van Bon ...
    For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT ... En savoir plus

    $29.99 CAD ou Gratuit avec Kobo Plus

  • High Velocity Itsm

    Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing

    par Randy A. Steinberg ...
    If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid ... En savoir plus

    $6.29 CAD

  • ITIL® V3 - A Pocket Guide

    par Jan van Bon ...
    Note: This pocket book is available in several languages: English, German, French.This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the lifecycle approach? ... En savoir plus

    $29.99 CAD ou Gratuit avec Kobo Plus

  • The TOGAF® Standard, 10th Edition - A Pocket Guide

    par Andrew Josey, Dave Hornford ...
    This is the official Pocket Guide for the TOGAF® Standard, 10th Edition from The Open Group. Building on over 25 years of development and constant input from The Open Group Architecture Forum’s global community of Enterprise Architecture thought leaders, the TOGAF Standard, 10th Edition expands the material available to architecture practitioners to make adoption of best practices easier. With ... En savoir plus

    $29.99 CAD ou Gratuit avec Kobo Plus

  • PMBOK Quick Implementation Guide - Standard Introduction, Tips for Successful PMBOK Managed Projects, FAQs, Mapping Responsibilities, Terms and Definitions

    par Daniel Lawson ...
    The author has collected the experiences of organizations, quality managers and auditors who have actually worked with the present version of the PMBOK standard. This hard-won experience is presented here in this leading guide to understanding and satisfying the requirements of PMBOK, and to applying the principles that underpin this internationally recognized family of standards for managing and ... En savoir plus

    $25.59 CAD ou Gratuit avec Kobo Plus

  • Executive's Guide to Cloud Computing

    par Eric A. Marks, Bob Lozano ...
    Your organization can save and thrive in the cloud with this first non-technical guide to cloud computing for business leadersIn less than a decade Google, Amazon, and Salesforce.com went from unknown ideas to powerhouse fixtures in the economic landscape; in even less time offerings such as Linkedin, Youtube, Facebook, Twitter and many others also carved out important roles; in less than five ... En savoir plus

    $38.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • The Comprehensive Project Management Guide - The Basics of Project Management plus an Overview of the Major Frameworks

    par Ivanka Menken ...
    This work serves practitioners and organizations with a standard Project Management Book that describe good practices, globally recognized credentials that certify project management expertise, and resources for professional development.Stand out from the crowd and demonstrate your project management skills with a globally recognized credential.Strong project management knowledge is the key to ... En savoir plus

    $21.09 CAD ou Gratuit avec Kobo Plus

  • A Practical Guide to Service Management

    Insights from industry experts for uncovering, implementing, and improving service management practices

    par Keith D. Sutherland, Lawrence J. "Butch" Sheets ...
    Develop and improve the service management capabilities of your organization or business with this comprehensive handbookKey FeaturesA complete, pragmatic guide on service management from industry expertsLearn industry best practices and proven strategies to establish and improve a service management capabilityGet hands on with implementing and maintaining a service management capabilityPurchase ... En savoir plus

    $47.19 CAD ou Gratuit avec Kobo Plus

  • IT Service Management Based on ITIL® 2011 Edition

    par Pierre Bernard ...
    For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on ... En savoir plus

    $64.99 CAD ou Gratuit avec Kobo Plus

  • Enterprise Contract Management

    A Practical Guide to Successfully Implementing an ECM Solution

    par Anuj Saxena ...
    Globalization, increased economic and geopolitical uncertainty, technological advancements, and a rise in the number of regulations and legislations have led to a significant rise in the importance, volume, and complexity of modern contractual agreements. Yet, in spite of these profound changes, many organizations still manage the contracting process in a fragmented, manual, and ad-hoc manner, ... En savoir plus

    $31.99 CAD

  • IT4IT™ for Managing the Business of IT – A Management Guide

    par Rob al. ...
    The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. This book includes ... En savoir plus

    $33.69 CAD