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Resource Management eBook Series

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  • Principles of Supply Chain Management

    Series series Resource Management
    The second edition of this popular textbook presents a balanced overview of the principles of supply chain management. Going beyond the usual supply chain text, Principles of Supply Chain Management not only details the individual components of the supply chain, but also illustrates how the pieces must come together. To show the logic behind why su ... Read more

    $375.99 CAD

  • Vanishing Boundaries

    How Integrating Manufacturing and Services Creates Customer Value, Second Edition

    Series series Resource Management
    Businesses need to become more consumer-centric, efficient, and quality conscious. Yet global competition and supply chain complexity are increasing so rapidly that managers must reach across the manufacturing and service boundary to gather more universally applicable ideas. Vanishing Boundaries: How Integrating Manufacturing and Services Creates C ... Read more

    $198.99 CAD

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  • Strategy Maps

    Converting Intangible Assets into Tangible Outcomes

    More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management ... Read more

    $47.99 CAD or Free with Kobo Plus

  • Enterprise Architecture As Strategy

    Creating a Foundation for Business Execution

    Does it seem you’ve formulated a rock-solid strategy, yet your firm still can’t get ahead? If so, construct a solid foundation for business execution-an IT infrastructure and digitized business processes to automate your company’s core capabilities. In Enterprise Architecture as Strategy: Creating a Foundation for Business Execution, authors Jeanne W. Ross, Peter Weill, and David C. Robertson show ... Read more

    $47.99 CAD or Free with Kobo Plus

  • Key Account Management and Planning

    The Comprehensive Handbook for Managing Your Company's Most Important Strategic Asset

    by Noel Capon ...
    The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon ... Read more

    $24.99 CAD

  • Alignment

    Using the Balanced Scorecard to Create Corporate Synergies

    Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance.Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book ... Read more

    $47.99 CAD or Free with Kobo Plus

  • Designing Organizations

    Strategy, Structure, and Process at the Business Unit and Enterprise Levels

    This Third Edition of the groundbreaking book Designing Organizations offers a guide to the process of creating and managing an organization (no matter how complex) that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive advantage. This latest edition includes fresh illustrative examples and references, while the foundation ... Read more

    $68.99 CAD

  • Process Improvement & Performance Management Made Simple

    The Fasttrack Approach to Getting Results Quickly

    Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned?Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques ... Read more

    $11.99 CAD

  • Operations Rules

    Delivering Customer Value through Flexible Operations

    An expert offers a set of rules that will help managers achieve dramatic improvements in operations performance.In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. But today, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing ... Read more

    $27.19 CAD

  • Logistics Handbook

    The Logistics Handbook encompasses all of the latest advances in warehousing and distribution. It provides invaluable "how to" problem-solving tools and techniques for all the ever-increasing logistical problems managers face -- making it the most complete and authoritative handbook to date.Special features include:* The most in-depth coverage of a wide range of topics, including information ... Read more

    $59.99 CAD

  • The McGraw-Hill 36-Hour Course: Project Management, Second Edition

    Series series McGraw-Hill 36-Hour Courses
    Schedule and coordinate projects seamlessly, start to finish!In today's ultracompetitive world of business, those in charge want results on time and on budget--and they're turning to project managers to deliver. Skilled project managers are in high demand, and the profession is growing at an unprecedented rate.The McGraw-Hill 36-Hour Course: Project Management, Second Edition, combines expert ... Read more

    $31.99 CAD

  • A Supply Chain Management Guide to Business Continuity

    A well-monitored supply chain is any business's key to productivity and profit. But each link in that chain is its own entity, subject to its own ups, downs, and business realities. If one falters, every other link—and the entire chain—becomes vulnerable. Kildow's book identifies the different phases of business continuity program development and maintenance, including: • Recognizing and ... Read more

    $14.99 CAD or Free with Kobo Plus