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The Complete Idiot's Guide to Great Customer Service

by Ron Karr ...

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how ... Read more

$12.99 CAD

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how
... Read more
Lead, Sell, or Get Out of the Way

The 7 Traits of Great Sellers

by Ron Karr ...

In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can ... Read more

$19.99 CAD

Also available as: Audiobook

In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can
... Read more

Also available as: Audiobook
Audiobook

Audiobook

Lead, Sell, or Get Out of the Way

The 7 Traits of Great Sellers

by Ron Karr ...

Narrated by Ron Karr ...

Unabridged

6 hours 51 min

In today's sales world there's no room for followers. But there's plenty of room for leaders. Competition is intense, and if you don't take a leadership role in producing results for your clients, someone else will. In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ... Read more

Was $38.99 CAD Now $28.84 CAD or Free with Kobo Plus

Also available as: eBook

In today's sales world there's no room for followers. But there's plenty of room for leaders. Competition is intense, and if you don't take a leadership role in producing results for your clients, someone else will. In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell
... Read more

Also available as: eBook
Black Cat Weekly #163

by Ron Miller, Karr Phyllis Ann, Dave Zeltserman, Joseph D’Agnese, C.S. Dines, E.C. Tubb, Hal Charles, John S. Glasby, G. Sidney Paternoster, John Gregory Betancourt ...

Everyone is getting into the Halloween spirit this month! Our Acquiring Editors, Michael Bracken and Barb Goffen, have found supernatural detective stories by Dave Zeltserman and Joseph D’Agnese to kick things off. And we have haunts and horrors (not to mention voodoo) from regular contributors Phyllis Ann Karr and Ron Miller (whose burlesque queen-turned-private eye Velda returns this issue). And ... Read more

$4.08 CAD or Free with Kobo Plus

Everyone is getting into the Halloween spirit this month! Our Acquiring Editors, Michael Bracken and Barb Goffen, have found supernatural detective stories by Dave Zeltserman and Joseph D’Agnese to kick things off. And we have haunts and horrors (not to mention voodoo) from regular contributors Phyllis Ann Karr and Ron Miller (whose burlesque queen-turned-private eye Velda returns this issue). And
... Read more
Black Cat Weekly #238

by Charles Hal, Larsen Tom, Miller Ron, Richardson Lee, Karr Phyllis Ann, Cogswell Theodore R., Ullman James Michael, Forrest A.E., Poate Ernest M. ...

Series Book 238 - Black Cat Weekly
This time, we have a special all-mystery issue. But don’t panic! We have mysteries by science fiction and fantasy writers, too…tales by Phyllis Ann Karr (best known for her fantasy novels, such as Idylls of the Queen and the Frostflower & Thorn series) and Theodore R. Cogswell (author of the 1952 classic “The Specter General,” voted one of the greatest science fiction stories of all time by the ... Read more

$3.99 CAD or Free with Kobo Plus

This time, we have a special all-mystery issue. But don’t panic! We have mysteries by science fiction and fantasy writers, too…tales by Phyllis Ann Karr (best known for her fantasy novels, such as Idylls of the Queen and the Frostflower & Thorn series) and Theodore R. Cogswell (author of the 1952 classic “The Specter General,” voted one of the greatest science fiction stories of all time by the
... Read more
A Company of Heroes Book One: The Stonecutter

by Ron Miller ...

Series Book 1 - A Company of Heroes
She is beautiful, lithe and swift: as deadly as the blade flashing in her deft grip. The blood of kings runs strong in her veins---but her weakling brother wears the crown. She is Bronwyn. And her name strikes fear in the hearts of the depraved courtiers feasting like jackals on the corpse of her father’s kingdom.Her brother may rule the land, but a ruthless maniac is the puppet master behind the ... Read more

$5.48 CAD

She is beautiful, lithe and swift: as deadly as the blade flashing in her deft grip. The blood of kings runs strong in her veins---but her weakling brother wears the crown. She is Bronwyn. And her name strikes fear in the hearts of the depraved courtiers feasting like jackals on the corpse of her father’s kingdom.Her brother may rule the land, but a ruthless maniac is the puppet master behind the
... Read more
Unpacking The Parables

The Wisdom Teachings Of Jesus

by Ron Miller ...

When the Gospel of Thomas was discovered in the sands of Egypt some sixty years ago, an earthquake hit New Testament scholarship. Evidence that Thomas might be earlier than the four gospels opened up some new doors. The author entered one of those doors in writing this book. He used Thomas's version of a parable whenever that existed. And the Jesus discovered through this method might surprise you ... Read more

$13.73 CAD or Free with Kobo Plus

When the Gospel of Thomas was discovered in the sands of Egypt some sixty years ago, an earthquake hit New Testament scholarship. Evidence that Thomas might be earlier than the four gospels opened up some new doors. The author entered one of those doors in writing this book. He used Thomas's version of a parable whenever that existed. And the Jesus discovered through this method might surprise you
... Read more
A Company of Heroes Book Four: The Scientist

by Ron Miller ...

Series Book 4 - A Company of Heroes
The fate of the world itself rests on the competent shoulders of Princess Bronwyn. But first she must contend with the super-science of a mad inventor, the magic of warring fairies and a deadly gauntlet of pirates and treachery, space travel and sorcery.Only Bronwyn and her loyal friends---a circus girl, a giant, a changeling and an eccentric scientist---can prevent the End of the World!At the ... Read more

$5.48 CAD

The fate of the world itself rests on the competent shoulders of Princess Bronwyn. But first she must contend with the super-science of a mad inventor, the magic of warring fairies and a deadly gauntlet of pirates and treachery, space travel and sorcery.Only Bronwyn and her loyal friends---a circus girl, a giant, a changeling and an eccentric scientist---can prevent the End of the World!At the
... Read more
Black Cat Weekly #181

by Ron Miller, Neil S. Plakcy, Josh Pachter, Adam Meyer, Larry Hodges, Hal Charles, E.C. Tubb, Lin Carter, Nelson S. Bond, John G. Brandon ...

This time, we have another jam-packed issue, and it’s overstuffed with three novels (okay, one of them’s a short novel, but still…) by Ron Miller (featuring Velda, his series private eye), John G. Brendan (a well-respected British writer of Golden Age mysteries), and Lin Carter (wrapping up his epic Gondwane saga). Fear not! We didn’t forget the short stories. We also have great tales from Neil S. ... Read more

$4.08 CAD or Free with Kobo Plus

This time, we have another jam-packed issue, and it’s overstuffed with three novels (okay, one of them’s a short novel, but still…) by Ron Miller (featuring Velda, his series private eye), John G. Brendan (a well-respected British writer of Golden Age mysteries), and Lin Carter (wrapping up his epic Gondwane saga). Fear not! We didn’t forget the short stories. We also have great tales from Neil S.
... Read more
Healing the Jewish-Christian Rift

Growing Beyond Our Wounded History

by Ron Miller, Laura Bernstein ...

How did a Jewish teacher, healer, sage and mystic become the vehicle for so much hatred and harm directed against his own people?“Dialogue is demanding and difficult. It is often painful. It entails deep listening, letting others define themselves and being willing to confront and transform deep-rooted prejudices in ourselves. It requires the courage to re-envision absolutely everything we tend to ... Read more

$19.99 CAD or Free with Kobo Plus

How did a Jewish teacher, healer, sage and mystic become the vehicle for so much hatred and harm directed against his own people?“Dialogue is demanding and difficult. It is often painful. It entails deep listening, letting others define themselves and being willing to confront and transform deep-rooted prejudices in ourselves. It requires the courage to re-envision absolutely everything we tend to
... Read more
Return to Skull Island

by Ron Miller, Darrell Funk ...

Only moments after a giant ape crashed onto 34th Street, filmmaker and entrepreneur Carl Denham found himself on the run, with not only insurance companies hot on his heels but Thomas Dewey, the fiery District Attorney of New York City. It's a flight, however, that throws Denham squarely into the convoluted machinations of a mysterious, bronze-haired tigress named "Patricia Wildman," machinations ... Read more

$5.48 CAD

Only moments after a giant ape crashed onto 34th Street, filmmaker and entrepreneur Carl Denham found himself on the run, with not only insurance companies hot on his heels but Thomas Dewey, the fiery District Attorney of New York City. It's a flight, however, that throws Denham squarely into the convoluted machinations of a mysterious, bronze-haired tigress named "Patricia Wildman," machinations
... Read more
The Hidden Gospel of Matthew

Annotated & Explained

by Ron Miller ...

Series series SkyLight Illuminations
The previously untold story of Matthew’s Gospel—brought to life for today’s readers.Matthew’s Gospel stands as the first book of the Christian Testament, visible to all the world for almost two thousand years. But there is something hidden in Matthew’s Gospel. The document was not written at one time by one person—it is an edited document, bringing together different sources of tradition.The ... Read more

$18.39 CAD or Free with Kobo Plus

The previously untold story of Matthew’s Gospel—brought to life for today’s readers.Matthew’s Gospel stands as the first book of the Christian Testament, visible to all the world for almost two thousand years. But there is something hidden in Matthew’s Gospel. The document was not written at one time by one person—it is an edited document, bringing together different sources of tradition.The
... Read more