Audiobooks narrated by Philippe Klaus

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Includes eBooks

Includes audiobooks

Includes 30 hours of listening time

No commitment, cancel anytime at kobo.com/account/subscriptions

Get 1 credit every month for the audiobook of your choice

No commitment, cancel anytime at kobo.com/account/subscriptions

Includes eBooks

Includes audiobooks

Includes 30 hours of listening time

No commitment, cancel anytime at kobo.com/account/subscriptions
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Available:
. No commitment, cancel anytime at kobo.com/account/subscriptions.

Pre-order
1 audiobook monthly

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Measuring Customer Experience

How to Develop and Execute the Most Profitable Customer Experience Strategies

by Philipp Klaus ...

Series series Business and Management (R0)
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. ... Read more

$64.99 CAD

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
... Read more
Audiobook

Audiobook

The Scrapbook

A Novel

by Heather Clark ...

Narrated by Cassandra Campbell, Daniel Henning, Philippe Klaus, Mark Sanderlin ...

Unabridged

9 hours 2 min

**From the award-winning author of Red Comet: The Short Life and Blazing Art of Sylvia Plath, a stunning debut novel: the story of an intense first love haunted by history and family memory, inspired by the startling WWII scrapbook of Clark’s own grandfather, hidden in an attic until after his death“An elegant, unsettling novel about the burden of history and the illusions of love.” —Sana Krasikov ... Read more

$29.99 CAD

Also available as: eBook

**From the award-winning author of Red Comet: The Short Life and Blazing Art of Sylvia Plath, a stunning debut novel: the story of an intense first love haunted by history and family memory, inspired by the startling WWII scrapbook of Clark’s own grandfather, hidden in an attic until after his death“An elegant, unsettling novel about the burden of history and the illusions of love.” —Sana Krasikov
... Read more

Also available as: eBook
A Future for the European Patchwork

Cohesion through Spatial Planning since 1990

by Detlef Briesen, Wendelin Strubelt, John Bachtler, Guy Baudelle, Paulina Budryte, Sylwia Dolzblacz, Joaquin Farinos Dasi, Klaus Friedrich, Philipp Gareis0, Victoria Grau1, Cliff Hague2, Markus Hesse3, N.K. Kumaresan Raja4, Klaus Kunzmann5, Jens Kurnol6, Felix Leyendecker7, Thuy Hang Nguyen Thi8, Laura Anna Palazzo9, Luisa Giovanna Pedrazzini0, Jean Peyroney1, Eduarda Pires da Silva Costa2, Maria Prezioso3, Sina Redlich4, Peter Schön5 ...

The issue of cohesion and the policies associated with it are concerns not only for supranational entities such as the EU, but also for nation states and regions alike. Traditional instruments for promoting cohesion include symbolic, economic and social policies. However, given the contemporary tensions at both the international and domestic levels, attempts to create or maintain ›cohesion‹ are so ... Read more

$89.99 CAD

The issue of cohesion and the policies associated with it are concerns not only for supranational entities such as the EU, but also for nation states and regions alike. Traditional instruments for promoting cohesion include symbolic, economic and social policies. However, given the contemporary tensions at both the international and domestic levels, attempts to create or maintain ›cohesion‹ are so
... Read more
Donatien Grau. Living Museums

by Irina Antonova, Alan Bowness, Timothy Clifford, Michel Laclotte, Henri Loyrette, Philippe de Montebello, Peter-Klaus Schuster, Wilfried Seipel, Neil Holt ...

Series Book 1 - Hatje Cantz Text
A rare glimpse behind the scenes of the world's most influential museumsWho are the people shaping the world's most renowned museums? In this captivating book, Donatien Grau offers a rare glimpse behind the scenes of leading art institutions and their visionary directors. Through insightful conversations with some of the most influential figures in the museum world, he reveals how they opened ... Read more

$35.99 CAD

A rare glimpse behind the scenes of the world's most influential museumsWho are the people shaping the world's most renowned museums? In this captivating book, Donatien Grau offers a rare glimpse behind the scenes of leading art institutions and their visionary directors. Through insightful conversations with some of the most influential figures in the museum world, he reveals how they opened
... Read more
Red Comet

The Short Life and Blazing Art of Sylvia Plath

by Heather Clark ...

**PULITZER PRIZE FINALIST • The highly anticipated biography of Sylvia Plath that focuses on her remarkable literary and intellectual achievements, while restoring the woman behind the long-held myths about her life and art.“One of the most beautiful biographies I've ever read." —Glennon Doyle, author of #1 New York Times Bestseller, Untamed**A Kirkus Reviews Best Nonfiction Book of the ... Read more

$15.99 CAD

Also available as: Audiobook

**PULITZER PRIZE FINALIST • The highly anticipated biography of Sylvia Plath that focuses on her remarkable literary and intellectual achievements, while restoring the woman behind the long-held myths about her life and art.“One of the most beautiful biographies I've ever read." —Glennon Doyle, author of #1 New York Times Bestseller, Untamed**A Kirkus Reviews Best Nonfiction Book of the
... Read more

Also available as: Audiobook
Elephant in the Sky

A Novel

by Heather Clark ...

A testament to the healing power of unconditional love.Widely acclaimed for her emotionally powerful stories that capture the real lives of women, Heather A. Clark, bestselling author of Chai Tea Sunday, tackles the subject of childhood mental illness and the impact it has on a close family.The story begins from nine-year-old Nate’s point of view, etching the details of an unbalanced mind ... Read more

$9.99 CAD or Free with Kobo Plus

A testament to the healing power of unconditional love.Widely acclaimed for her emotionally powerful stories that capture the real lives of women, Heather A. Clark, bestselling author of Chai Tea Sunday, tackles the subject of childhood mental illness and the impact it has on a close family.The story begins from nine-year-old Nate’s point of view, etching the details of an unbalanced mind
... Read more
Higher Education Landscape 2030

A Trend Analysis Based on the AHEAD International Horizon Scanning

by Dominic Orr, Maren Luebcke, J. Philipp Schmidt, Markus Ebner, Klaus Wannemacher, Martin Ebner, Dieter Dohmen ...

Series series Education (R0)
This open access Springer Brief provides a systematic analysis of current trends and requirements in the areas of knowledge and competence in the context of the project “(A) Higher Education Digital (AHEAD)—International Horizon Scanning / Trend Analysis on Digital Higher Education.” It examines the latest developments in learning theory, didactics, and digital-education technology in connection ... Read more

Free

This open access Springer Brief provides a systematic analysis of current trends and requirements in the areas of knowledge and competence in the context of the project “(A) Higher Education Digital (AHEAD)—International Horizon Scanning / Trend Analysis on Digital Higher Education.” It examines the latest developments in learning theory, didactics, and digital-education technology in connection
... Read more
Thief of Hearts

by Heather Clark ...

He stole her heart. She wants it back.Rory Blake has nothing to lose.Growing up in the eternal winter city of Rime has taught Rory survival belongs to those ruthless enough to fight for it. After her heart is stolen by a magically gifted assassin, she has forty-eight hours to take it back or die trying, and her only hope of pulling off a successful heist is the man who's just killed her.Emmett ... Read more

$5.99 CAD

He stole her heart. She wants it back.Rory Blake has nothing to lose.Growing up in the eternal winter city of Rime has taught Rory survival belongs to those ruthless enough to fight for it. After her heart is stolen by a magically gifted assassin, she has forty-eight hours to take it back or die trying, and her only hope of pulling off a successful heist is the man who's just killed her.Emmett
... Read more
Mind Games

by Heather Clark ...

About the BookMind Games is a collection of poems inspired by the deep-rooted emotions people often are unable to control or are capable of feeling too strongly or sometimes not nearly enough. These words are a reminder that as we evolve throughout our lives, at times it will hurt worse than anything we thought possible, but that’s okay because we still were present to experience those moments as ... Read more

$12.25 CAD or Free with Kobo Plus

About the BookMind Games is a collection of poems inspired by the deep-rooted emotions people often are unable to control or are capable of feeling too strongly or sometimes not nearly enough. These words are a reminder that as we evolve throughout our lives, at times it will hurt worse than anything we thought possible, but that’s okay because we still were present to experience those moments as
... Read more
The Scrapbook

A Novel

by Heather Clark ...

**From the award-winning author of Red Comet: The Short Life and Blazing Art of Sylvia Plath, a stunning debut novel: the story of an intense first love haunted by history and family memory, inspired by the startling WWII scrapbook of Clark’s own grandfather, hidden in an attic until after his death“An ambitious, stirring debut.” —People“An elegant, unsettling novel about the burden of history and ... Read more

$16.99 CAD

Also available as: Audiobook

**From the award-winning author of Red Comet: The Short Life and Blazing Art of Sylvia Plath, a stunning debut novel: the story of an intense first love haunted by history and family memory, inspired by the startling WWII scrapbook of Clark’s own grandfather, hidden in an attic until after his death“An ambitious, stirring debut.” —People“An elegant, unsettling novel about the burden of history and
... Read more

Also available as: Audiobook
Dance As the Spirit Moves: A Practical to Worship and Dance

by Heather Clark ...

From victory dances to healing and wall breaking dances, you will discover how exciting and enjoyable biblical dance is, and how it can be part of your Christian life. This book also provides practical steps to building a dance ministry, It focuses on dancers, worship leaders, and church leaders revealing ways all three groups can work together in unity for a greater release of personal and ... Read more

$18.99 CAD

From victory dances to healing and wall breaking dances, you will discover how exciting and enjoyable biblical dance is, and how it can be part of your Christian life. This book also provides practical steps to building a dance ministry, It focuses on dancers, worship leaders, and church leaders revealing ways all three groups can work together in unity for a greater release of personal and
... Read more
EU Cohesion Policy in Practice

What Does it Achieve?

by John Bachtler, Iain Begg, David Charles, Laura Polverari ...

Series series Rowman & Littlefield International - Policy Impacts
EU Cohesion policy, along with support for agriculture and rural development, is one of the main items of EU spending. As such, the performance of the policy has come under increasing scrutiny. Perhaps surprisingly, however, past attempts to assess the effectiveness of the EU’s have proved to be highly ambivalent.This book examines the long-term achievements of Cohesion policy from 1989 to 2012 ... Read more

$45.99 CAD

EU Cohesion policy, along with support for agriculture and rural development, is one of the main items of EU spending. As such, the performance of the policy has come under increasing scrutiny. Perhaps surprisingly, however, past attempts to assess the effectiveness of the EU’s have proved to be highly ambivalent.This book examines the long-term achievements of Cohesion policy from 1989 to 2012
... Read more