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  • Audiobook

    How to Supervise People

    Narrated by Bill Ebar ...

    Unabridged

    4 hours 36 min

    As a supervisor, you have to wear a lot of hats. Don't you? You're a friend, coach, boss, mediator. You're in charge—and it's not always easy. Now learn to delegate; discipline; deliver praise and criticism; get others to work effectively under pressure; and organize people, projects, and schedules on an ongoing basis.This class program also reveals valuable insights and ideas to help you attain a ... Read more

    $21.97 CAD

  • Audiobook

    How to Manage Multiple Projects & Meet Deadlines

    Narrated by Ab Jackson ...

    Unabridged

    3 hours 28 min

    Gain more control over your time, tasks, and priorities than you ever thought possible!If you need to get more done in less time, recognize your real priorities, keep track of several projects, or establish and meet deadlines, this program is for you. Learn how you can easily handle the most impossible priorities and demands without long work days, stress-filled schedules, chaos, and panic.Learn ... Read more

    $19.22 CAD

  • Audiobook

    Business Writing for Results

    Narrated by David Rabiner ...

    Unabridged

    3 hours 43 min

    Make your words sizzle with clarity and impact!Discover how to avoid the pitfalls that ambush your written communication and learn how to accomplish a more direct, engaging style. Learn the skills, tips, and techniques for creating powerful, concise, polished documents that accomplish your objective.In this engaging program, you'll receive models for letters you need to write on a regular basis ... Read more

    $19.22 CAD

  • Audiobook

    Stress Management For Women

    Narrated by Lillian Zarzar ...

    Unabridged

    3 hours 47 min

    End stress-caused tension, frustration, and fatigue, and change the way you manage your active, vigorous agenda!Women have unique sources of stress in their lives—multiple-role conflicts, an inability to say "no" to colleagues or family members, perfectionism, the need to prove yourself, the need to "do it all." This program gives strategies to get through these stressful situations and more! In ... Read more

    $19.22 CAD

  • Audiobook

    Assertiveness Skills for Managers and Supervisors

    Narrated by Phil Woolley ...

    Unabridged

    3 hours 51 min

    Between the extremes of passive and aggressive styles is an effective, winning management approach—the assertive style. Assertive doesn't mean overbearing, pushy, or autocratic. It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate—all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when ... Read more

    $19.22 CAD

  • Audiobook

    Exceptional Customer Service

    Narrated by Mark Neves ...

    Unabridged

    4 hours 4 min

    Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: satisfied customers equal success! Professional customer contact is a learned skill ... Read more

    $21.97 CAD