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Books narrated by Alison Kramer

Showing 1 - 12 of 28 results
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  • UnSelling

    The New Customer Experience

    UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We have funnel vision, and it needs to stop.Unselling is ... Read more

    $19.99 CAD

  • QR Codes Kill Kittens

    How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground

    Easy to digest tips and tools on how not to run a businessExperts are constantly telling us what we need to be doing to improve our businesses. Hundreds of books in the market are filled with advice from these experts. But how can you filter out all of the bad advice, misinformation, and misuse of business tools that is out there? None of us needs another list of what we should be doing. QR Codes ... Read more

    $14.99 CAD

  • Audiobook

    UnSelling

    The New Customer Experience

    Unabridged

    6 hours 31 min

    UnSelling will look at the ever-changing relationship between businesses and customers, employers and employees, brands and the market. A fierce consumer advocate, Scott Stratten brings his voice, experience, and understanding of the current media landscape to the conversation. How can we change the way we sell, and shape the way we are sold to, for the better? Key concepts will include: Taking ... Read more

    $28.84 CAD or Free with Kobo Plus

  • Industrial Crystallization

    Fundamentals and Applications

    Bridging the gap between theory and practice, this text provides the reader with a comprehensive overview of industrial crystallization. Newcomers will learn all of the most important topics in industrial crystallization, from key concepts and basic theory to industrial practices. Topics covered include the characterization of a crystalline product and the basic process design for crystallization, ... Read more

    $87.19 CAD

  • What in the World is Music?

    What in the World is Music? Second Edition is an undergraduate, interactive e-textbook that explores the shared ways people engage with music and how humans organize and experience sound. It adopts a global approach, featuring more than 300 streaming videos and 50 streaming audio tracks of music from around the world. Drawing from both musicological and ethnomusicological modes of inquiry, the ... Read more

    $158.03 CAD

  • Audiobook

    Loving Lady Marcia

    by Kieran Kramer ...
    Narrated by Alison Larkin ...
    Series series House of Brady

    Unabridged

    11 hours 12 min

    Of the three Brady sisters, Lady Marcia has always seemed the girl most likely to lead a perfectly charmed life. But after a handsome cad breaks her heart, she swears off love and devotes her life to teaching girls at a private school. In spite of her family's wish for a London debut, Marcia is happy where she is—until terrible news sends her back to the Brady clan . . . and into the arms of an ... Read more

    $35.72 CAD or Free with Kobo Plus

  • If You Give a Girl a Viscount

    by Kieran Kramer ...
    Series series The Impossible Bachelors
    If life were a fairy tale, Daisy Montgomery's stepmother and two stepsisters would surely be cast in the wicked roles. For years, they've made life miserable for Daisy. But when she discovers she has a godmother, she's determined to ask her for help. Little did Daisy expect her godmother to play matchmaker with her very own grandson—who happens to be a viscount!A freewheeling playboy, Charles ... Read more

    $17.59 CAD

  • UnLeadership

    Make Building Relationships Your Business

    You don't know what it's like to work for you.Wanna know how to datamine your way to winning your employees' hearts and minds? Or how to use personality profiles to leverage business value from your workers? Then buy another book!In UnLeadership: Make Building Relationships Your Business, you'll learn how to use old-fashioned, authentic, and raw humanity to lead your people and build connections. ... Read more

    $22.99 CAD

  • The Jackass Whisperer: How to deal with the worst people at work, at home and online—even when the Jackass is you

    A rallying cry for everyone tired of keyboard commandos and people who use speakerphones in open plan offices, The Jackass Whisperer is your guide to dealing with the worst people on earth. Jackasses are those who make our lives needlessly harder. They drive too slowly in the fast lane and too quickly in the slow lane, reply all, heat up fish in the microwave at work and share way too much ... Read more

    $9.99 CAD or Free with Kobo Plus

  • A Wedding at Two Love Lane

    by Kieran Kramer ...
    Never say never when it comes to love in A Wedding at Two Love Lane by Kieran Kramer.Greer Jones has made a real name for herself at the elegant matchmaking agency Two Love Lane. For a lot of reasons—including a past engagement she broke off—practical tech expert Greer is more interested in the business of love than the experience of it, but she can't help but covet a gorgeous wedding gown that's ... Read more

    $12.79 CAD

  • UnBranding

    100 Branding Lessons for the Age of Disruption

    UnBranding breaks through the noise of disruption.We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships – from how we hire and manage, to how we communicate with our current and would-be customers. Innovation continues to create opportunities for emerging products and services we never thought possible ... Read more

    $19.99 CAD

  • The Earl with the Secret Tattoo

    by Kieran Kramer ...
    Series series House of Brady
    In this exclusive e-novella from Kieran Kramer, a daring young debutante learns that when it comes to love, there's more than meets the eye…Lady Eleanor Gibbs is shocked when she stumbles upon a tattooed London gentleman involved in an illicit embrace. Five years ago, a masked man bearing that same tattoo saved her and the six children of the Marquess and Marchioness of Brady from a band of ... Read more

    $0.99 CAD