Training in Human Resources & Personnel Management & Business & Finance eBooks

Be Exceptional

Master the Five Traits That Set Extraordinary People Apart

by Joe Navarro, Toni Sciarra Poynter ...

"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the DifferenceA master class in leadership from the world’s top body language expertFrom internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful success principles that set exceptional individuals apartJoe Navarro spent a quarter century with the FBI, pursuing ... Read more

$14.99 CAD

"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the DifferenceA master class in leadership from the world’s top body language expertFrom internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful success principles that set exceptional individuals apartJoe Navarro spent a quarter century with the FBI, pursuing
... Read more
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...

The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

$19.79 CAD

The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective
... Read more
The Millionaire Real Estate Agent

by Gary Keller, Dave Jenks, Jay Papasan ...

Take your real estate career to the highest level!"Whether you are just getting started or a veteran in the business, The Millionaire Real Estate Agent is the step-by-step handbook for seeking excellence in your profession and in your life."--Mark Victor Hansen, cocreator, #1 New York Times bestselling series Chicken Soup for the Soul"This book presents a new paradigm for real estate and should be ... Read more

$26.79 CAD

Take your real estate career to the highest level!"Whether you are just getting started or a veteran in the business, The Millionaire Real Estate Agent is the step-by-step handbook for seeking excellence in your profession and in your life."--Mark Victor Hansen, cocreator, #1 New York Times bestselling series Chicken Soup for the Soul"This book presents a new paradigm for real estate and should be
... Read more
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory ...

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation ... Read more

$24.19 CAD

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation
... Read more
Think Risk

A Practical Guide to Actively Managing Risk

by Shital Thekdi, Terje Aven ...

Risk is the single most prevalent and enduring factor that influences every individual, organization, and society. People often seek protection from negative risk events, but also seek to take advantage of opportunities arising from positive risk events. We may feel overwhelmed by messages encountered in daily interactions with media and society, contributing to a sense of ambiguity over how to ... Read more

$90.68 CAD

Risk is the single most prevalent and enduring factor that influences every individual, organization, and society. People often seek protection from negative risk events, but also seek to take advantage of opportunities arising from positive risk events. We may feel overwhelmed by messages encountered in daily interactions with media and society, contributing to a sense of ambiguity over how to
... Read more
The Ultimate Small Business Marketing Toolkit: All the Tips, Forms, and Strategies You'll Ever Need!

by Beth Goldstein ...

Low- and no-cost tools that win customer loyaltyWhether you're setting up shop or already have your business off the ground, you need proven marketing strategies that get new customers in the door and keep them coming back. The Ultimate Small Business Marketing Toolkit gives you the resources to do just that, with a wide variety of cost-effective marketing techniques you can use to turn your ... Read more

$27.69 CAD

Low- and no-cost tools that win customer loyaltyWhether you're setting up shop or already have your business off the ground, you need proven marketing strategies that get new customers in the door and keep them coming back. The Ultimate Small Business Marketing Toolkit gives you the resources to do just that, with a wide variety of cost-effective marketing techniques you can use to turn your
... Read more
Win at All Costs

Inside Nike Running and Its Culture of Deception

by Matt Hart ...

"After years of rumors and speculation, Matt Hart sets out to peel back the layers of secrecy that protected the most powerful coach in running. What he finds will leave you indignant—and wondering whether anything in the high-stakes world of Olympic sport has truly changed." —Alex Hutchinson, New York Times bestselling author of EndureGame of Shadows meets Shoe Dog in this explosive behind-the ... Read more

$11.99 CAD

"After years of rumors and speculation, Matt Hart sets out to peel back the layers of secrecy that protected the most powerful coach in running. What he finds will leave you indignant—and wondering whether anything in the high-stakes world of Olympic sport has truly changed." —Alex Hutchinson, New York Times bestselling author of EndureGame of Shadows meets Shoe Dog in this explosive behind-the
... Read more
Perfect Phrases for Job Seekers (EBOOK BUNDLE)

by Michael Betrus ...

Learn the right words for landing the job of your dreamsThree great books in a single eBook package!There are three core parts to the process of landing the job of your dreams—writing a killer resume, crafting a dynamic cover letter that will get you in the door, and scoring big points on the face-to-face interview. The language you use in each one is what will make or break your efforts.Because ... Read more

$33.69 CAD

Learn the right words for landing the job of your dreamsThree great books in a single eBook package!There are three core parts to the process of landing the job of your dreams—writing a killer resume, crafting a dynamic cover letter that will get you in the door, and scoring big points on the face-to-face interview. The language you use in each one is what will make or break your efforts.Because
... Read more
Mergers and Acquisitions Strategy for Consolidations: Roll Up, Roll Out and Innovate for Superior Growth and Returns

by Norman W. Hoffmann ...

THE NEW M&A STRATEGY FOR LONG-TERM SUCCESS IN TODAY’S VOLATILE MARKETS"Rich in examples and details, well-grounded in wisdom from years of experience, and blessedly practical . . . . engaging, well-written, and loaded with worthy insights. Study this book and prosper." -- DR. ROBERT B RUNER, Dean, University of Virginia’s Darden School of Business, and author of Deals from Hell, The Panic of 1907, ... Read more

$95.69 CAD

THE NEW M&A STRATEGY FOR LONG-TERM SUCCESS IN TODAY’S VOLATILE MARKETS"Rich in examples and details, well-grounded in wisdom from years of experience, and blessedly practical . . . . engaging, well-written, and loaded with worthy insights. Study this book and prosper." -- DR. ROBERT B RUNER, Dean, University of Virginia’s Darden School of Business, and author of Deals from Hell, The Panic of 1907,
... Read more
The Coach's Casebook

Skills, Tools and Techniques for Effective Coaching

Edited by Joan Swart, Christine Guirguis ...

What skills do I need to craft clear and effective coaching questions? How do I set goals for my clients? What do I need to be aware of when coaching with different personalities and facing mental health conditions?***The Coach's Casebook***answers these questions and provides coaches with a thorough grounding in the knowledge, competencies, tools and techniques they need to coach employees to ... Read more

$47.29 CAD

What skills do I need to craft clear and effective coaching questions? How do I set goals for my clients? What do I need to be aware of when coaching with different personalities and facing mental health conditions?***The Coach's Casebook***answers these questions and provides coaches with a thorough grounding in the knowledge, competencies, tools and techniques they need to coach employees to
... Read more
Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

by John Stoker ...

MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTSIn Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results."Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. ... Read more

$26.39 CAD

MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTSIn Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results."Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations.
... Read more
Michael Allen's Online Learning Library: Successful e-Learning Interface

Making Learning Technology Polite, Effective, and Fun

by Michael W. Allen ...

Michael Allen's e-Learning LibraryMost e-learning that is produced for classroom training is created using instructional models that were introduced more than thirty years ago. To update design solutions for today's online learners, Michael Allen's e- Learning Library offers a review of the basics of instructional design and then lifts the lid on some common misconceptions that arise from what ... Read more

$56.99 CAD

Michael Allen's e-Learning LibraryMost e-learning that is produced for classroom training is created using instructional models that were introduced more than thirty years ago. To update design solutions for today's online learners, Michael Allen's e- Learning Library offers a review of the basics of instructional design and then lifts the lid on some common misconceptions that arise from what
... Read more
The CEO’s Guide to Training, eLearning & Work: Empowering Learning for a Competitive Advantage

by Will Thalheimer ...

The BookThe CEO's Guide to Training, eLearning & Work is the definitive guide for senior leaders and learning professionals in the art and science of workplace learning and performance improvement. Will Thalheimer's culminating masterwork shows senior leaders how to gain a competitive advantage through their organization's learning and development efforts. At the same time, the book empowers ... Read more

$53.99 CAD

The BookThe CEO's Guide to Training, eLearning & Work is the definitive guide for senior leaders and learning professionals in the art and science of workplace learning and performance improvement. Will Thalheimer's culminating masterwork shows senior leaders how to gain a competitive advantage through their organization's learning and development efforts. At the same time, the book empowers
... Read more
Marketing for Financial Advisors (PB)

by Eric T. Bradlow, Keith E. Niedermeier, Patti Williams ...

To financial advisors who ask, “Who has the time and money for marketing?” the authors have an important piece of advice: Treat your practice like a small business, or you will be put out of business.In an economy in flux, prospective clients are hesitant to put their financial future in the hands of just anyone. This is where Marketing for Financial Advisors comes in. The definitive marketing ... Read more

$43.99 CAD

To financial advisors who ask, “Who has the time and money for marketing?” the authors have an important piece of advice: Treat your practice like a small business, or you will be put out of business.In an economy in flux, prospective clients are hesitant to put their financial future in the hands of just anyone. This is where Marketing for Financial Advisors comes in. The definitive marketing
... Read more
Perfect Phrases for Writing Company Announcements: Hundreds of Ready-to-Use Phrases for Powerful Internal and External Communications

by Harriet Diamond, Linda Eve Diamond ...

Series series Perfect Phrases Series
The Right Phrase for Every Situation . . . Every Time!Clearly crafted company announcements—both internal and external—are critically important for your company’s day-to-day operations.Perfect Phrases for Writing Company Announcements has hundreds of ready-to-use phrases suitable for any announcement, regardless of the situation or scenario. Learn the most effective language for:Describing new ... Read more

$21.99 CAD

The Right Phrase for Every Situation . . . Every Time!Clearly crafted company announcements—both internal and external—are critically important for your company’s day-to-day operations.Perfect Phrases for Writing Company Announcements has hundreds of ready-to-use phrases suitable for any announcement, regardless of the situation or scenario. Learn the most effective language for:Describing new
... Read more
Toyota Under Fire: Lessons for Turning Crisis into Opportunity

by Timothy N. Ogden, Jeffrey K. Liker ...

The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."—Charles ... Read more

$45.09 CAD

The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."—Charles
... Read more
Am I The Only Sane One Working Here?: 101 Solutions for Surviving Office Insanity

by Albert Bernstein ...

". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and ... Read more

$23.09 CAD

". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and
... Read more
Implementing Mentoring Schemes

by Nadine Klasen, David Clutterbuck ...

Over the past few years the application of mentoring in business has risen steeply and more organizations than ever are seeking to utilize its power. 'Implementing Mentoring Schemes' constitutes the most comprehensive and up-to-date coverage of the design, implementation, evaluation and revitalization of mentoring schemes. Although it can be used as a practical "how-to" guide on implementing ... Read more

$116.79 CAD

Over the past few years the application of mentoring in business has risen steeply and more organizations than ever are seeking to utilize its power. 'Implementing Mentoring Schemes' constitutes the most comprehensive and up-to-date coverage of the design, implementation, evaluation and revitalization of mentoring schemes. Although it can be used as a practical "how-to" guide on implementing
... Read more
The Complete Idiot's Guide to Recruiting and Managing Volunteers

by John L. Lipp ...

Advice on the unique challenges of managing a volunteer workforceVolunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that ... Read more

$12.99 CAD

Advice on the unique challenges of managing a volunteer workforceVolunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that
... Read more
The Wall Street MBA, Second Edition

by Reuben Advani ...

You don’t need an MBA to master corporate finance“Finally, the book which may put Harvard Business School out of business. A must-read for all professionals who seek strong financial expertise.”—Rick Rickertsen, Managing Partner, Pine Creek Partners; author of Buyout“Terrific overview of corporate finance and accounting that even the nonfinancial professional will find useful.”—Ken Glazer, former ... Read more

$25.79 CAD

You don’t need an MBA to master corporate finance“Finally, the book which may put Harvard Business School out of business. A must-read for all professionals who seek strong financial expertise.”—Rick Rickertsen, Managing Partner, Pine Creek Partners; author of Buyout“Terrific overview of corporate finance and accounting that even the nonfinancial professional will find useful.”—Ken Glazer, former
... Read more
Simple & Easy Forex Trading Strategies

by Josef Fluse ...

I have seen brand new Forex investors and traders around the world waste a serious amount of valuable education and training time on learning information that will not do them any good and can even cause them to lose some of their hard earned money right away in the live markets. No one wants that however it is a huge mistake that virtually all brand new Forex traders make because they don’t know ... Read more

$13.99 CAD or Free with Kobo Plus

I have seen brand new Forex investors and traders around the world waste a serious amount of valuable education and training time on learning information that will not do them any good and can even cause them to lose some of their hard earned money right away in the live markets. No one wants that however it is a huge mistake that virtually all brand new Forex traders make because they don’t know
... Read more
L&D Order Taker No More!

Become a Strategic Business Partner

by Jess Almlie ...

Transform Your L&D Team Into Your Organization’s Strategic Business PartnerMost L&D pros dream of the day when stakeholders will stop viewing them as mere order takers and consider them critical, strategic partners in shaping the future of their organization. But how do you get there? In this book, veteran talent development leader Jess Almlie introduces her formula for becoming the valued ... Read more

$44.79 CAD

Transform Your L&D Team Into Your Organization’s Strategic Business PartnerMost L&D pros dream of the day when stakeholders will stop viewing them as mere order takers and consider them critical, strategic partners in shaping the future of their organization. But how do you get there? In this book, veteran talent development leader Jess Almlie introduces her formula for becoming the valued
... Read more
The Art of Organizing Anything: Simple Principles for Organizing Your Home, Your Office, and Your Life

Simple Principles for Organizing Your Home, Your Office, and Your Life

by Rosalie Maggio ...

The first organizing system that can be customized to fit YOUR lifestyleAre you overwhelmed by clutter? Do you have a hard time finding things in your home or office?The disorder in your life may be keeping you from accomplishing your goals.The Art of Organizing Anything helps you streamline your life at home and at work, reduce stress, be more efficient—and locate all those misplaced items. ... Read more

$20.79 CAD

The first organizing system that can be customized to fit YOUR lifestyleAre you overwhelmed by clutter? Do you have a hard time finding things in your home or office?The disorder in your life may be keeping you from accomplishing your goals.The Art of Organizing Anything helps you streamline your life at home and at work, reduce stress, be more efficient—and locate all those misplaced items.
... Read more
Nasty People

by Jay Carter ...

Fourteen years since its first publication, the bestsellerNasty People has been revised and updated to cover the motivations of nasty people, how to avoid confrontation with a nasty boss, how to handle a nasty spouse, and much more, including:How to break the cycle of nastinessA new understanding of personality disorders and depressionNarcissism, nasty behavior, and self-doubtNasty people and self ... Read more

$18.69 CAD

Fourteen years since its first publication, the bestsellerNasty People has been revised and updated to cover the motivations of nasty people, how to avoid confrontation with a nasty boss, how to handle a nasty spouse, and much more, including:How to break the cycle of nastinessA new understanding of personality disorders and depressionNarcissism, nasty behavior, and self-doubtNasty people and self
... Read more

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