Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

The Devil Never Sleeps

Learning to Live in an Age of Disasters

by Juliette Kayyem ...

An indispensable guide to dealing with disasters from one of today’s foremost thinkers in crisis management, now updated with a new afterword.“In a world marred by preventable miscalculation, Juliette Kayyem’s The Devil Never Sleeps **provides a playbook for making it out alive.” —**The New YorkerThe future may be unpredictable, but nowadays, disasters are not. We live in a time of consist... ... Read more

$22.99 CAD

An indispensable guide to dealing with disasters from one of today’s foremost thinkers in crisis management, now updated with a new afterword.“In a world marred by preventable miscalculation, Juliette Kayyem’s The Devil Never Sleeps **provides a playbook for making it out alive.” —**The New YorkerThe future may be unpredictable, but nowadays, disasters are not. We live in a time of consist...
... Read more
The Narrow Road

A Brief Guide to the Getting of Money

by Felix Dennis ...

One of the world's most successful media moguls shares eighty-eight tips for starting a business and getting rich.In How to Get Rich, British mogul Felix Dennis told the engaging story of how he started a media empire and became one of the wealthiest men in Britain-all without a college degree or any formal training.Now he shows readers exactly what it takes to start a business and make it ... Read more

$12.99 CAD

One of the world's most successful media moguls shares eighty-eight tips for starting a business and getting rich.In How to Get Rich, British mogul Felix Dennis told the engaging story of how he started a media empire and became one of the wealthiest men in Britain-all without a college degree or any formal training.Now he shows readers exactly what it takes to start a business and make it
... Read more
Big Data

Using SMART Big Data, Analytics and Metrics To Make Better Decisions and Improve Performance

by Bernard Marr ...

Convert the promise of big data into real world resultsThere is so much buzz around big data. We all need to know what it is and how it works - that much is obvious. But is a basic understanding of the theory enough to hold your own in strategy meetings? Probably. But what will set you apart from the rest is actually knowing how to USE big data to get solid, real-world business results - and ... Read more

$20.99 CAD

Convert the promise of big data into real world resultsThere is so much buzz around big data. We all need to know what it is and how it works - that much is obvious. But is a basic understanding of the theory enough to hold your own in strategy meetings? Probably. But what will set you apart from the rest is actually knowing how to USE big data to get solid, real-world business results - and
... Read more
The Great Mental Models, Volume 3

Systems and Mathematics

by Shane Parrish, Rhiannon Beaubien, Rosie Leizrowice ...

Series Book 3 - The Great Mental Models Series
**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The third book in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models ... Read more

Was $18.99 CAD Now $14.99 CAD

**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The third book in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models
... Read more
Six Sigma For Dummies

by Craig Gygi, Bruce Williams ...

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over ... Read more

$24.99 CAD

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over
... Read more
The Signals Are Talking

Why Today's Fringe Is Tomorrow's Mainstream

by Amy Webb ...

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you ... Read more

$15.99 CAD

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you
... Read more
Good Judgment

Making Better Business Decisions with the Science of Human Personality

by Richard Davis ...

An instant USA Today bestseller • A Globe and Mail Top 10 Business and Management Book of 2024From an experienced organizational psychologist comes a unique guide to learning how to better read and understand people and make improved, more informed business decisions about them—including choosing the right employees, fostering relationships in the workplace, resolving conflicts more effectively, ... Read more

$18.99 CAD

An instant USA Today bestseller • A Globe and Mail Top 10 Business and Management Book of 2024From an experienced organizational psychologist comes a unique guide to learning how to better read and understand people and make improved, more informed business decisions about them—including choosing the right employees, fostering relationships in the workplace, resolving conflicts more effectively,
... Read more
Messengers

Who We Listen To, Who We Don't, and Why

by Stephen Martin, Joseph Marks ...

"In the age of fake news, understanding who we trust and why is essential in explaining everything from leadership to power to our daily relationships." -Sinan AralWe live in a world where proven facts and verifiable data are freely and widely available. Why, then, are self-confident ignoramuses so often believed over thoughtful experts? And why do seemingly irrelevant details such as a person's ... Read more

$24.99 CAD

"In the age of fake news, understanding who we trust and why is essential in explaining everything from leadership to power to our daily relationships." -Sinan AralWe live in a world where proven facts and verifiable data are freely and widely available. Why, then, are self-confident ignoramuses so often believed over thoughtful experts? And why do seemingly irrelevant details such as a person's
... Read more
Blind Spots

Why We Fail to Do What's Right and What to Do about It

by Max H. Bazerman, Ann E. Tenbrunsel ...

When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption in the tobacco ... Read more

$21.99 CAD

When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption in the tobacco
... Read more
Escape Velocity

Free Your Company's Future from the Pull of the Past

by Geoffrey A. Moore ...

“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of AppleInEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and reorient their organizations to meet a new era ofcompetition. The world’s leading high-tech business strategist, ... Read more

$19.99 CAD

“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of AppleInEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and reorient their organizations to meet a new era ofcompetition. The world’s leading high-tech business strategist,
... Read more
Bulletproof Problem Solving

The One Skill That Changes Everything

by Charles Conn, Robert McLean ...

Complex problem solving is the core skill for 21st Century TeamsComplex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic ... Read more

$25.99 CAD

Complex problem solving is the core skill for 21st Century TeamsComplex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic
... Read more
The McGraw-Hill 36-Hour Course: Operations Management

by Linda Brennan ...

Series series McGraw-Hill 36-Hour Courses
Take a crash course in boosting operational efficiency!Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task--but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the ... Read more

$26.39 CAD

Take a crash course in boosting operational efficiency!Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task--but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the
... Read more
The Method Method

Seven Obsessions That Helped Our Scrappy Start-up Turn an Industry Upside Down

by Eric Ryan, Adam Lowry, Lucas Conley ...

An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf ... Read more

$9.99 CAD

An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf
... Read more
"I Love You More Than My Dog"

Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

by Jeanne Bliss ...

Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen.Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your ... Read more

$13.99 CAD

Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen.Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your
... Read more
Out of the Crisis, reissue

by W. Edwards Deming ...

The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management.Now reissued for the managers and leaders of today!Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely ... Read more

$37.59 CAD

The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management.Now reissued for the managers and leaders of today!Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely
... Read more
Getting Ready to Negotiate

by Roger Fisher, Danny Ertel ...

This companion volume to the negotiation classic Getting to Yes explores the negotiation process in depth and presents case studies, charts, and worksheets for blueprinting and personalized negotiating strategy. ... Read more

$13.99 CAD

This companion volume to the negotiation classic Getting to Yes explores the negotiation process in depth and presents case studies, charts, and worksheets for blueprinting and personalized negotiating strategy.
... Read more
Balanced Scorecard Strategy For Dummies

by Charles Hannabarger, Frederick Buchman, Peter Economy ...

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis ... Read more

$16.99 CAD

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis
... Read more
So, What's Your Proposal?

Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds

by Bill Eddy LCSW Esq. ...

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for ... Read more

$13.73 CAD or Free with Kobo Plus

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for
... Read more
HBR Guide to Thinking Strategically (HBR Guide Series)

by Harvard Business Review ...

Series series HBR Guide
The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind ... Read more

$20.79 CAD or Free with Kobo Plus

The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind
... Read more
The Feiner Points of Leadership

The 50 Basic Laws That Will Make People Want to Perform Better for You

by Michael Feiner ...

**Feiner's candid leadership guide cuts through rhetoric and theory and gives managers and executives a "hands-on" approach to dealing with problems in business."Exceptionally useful." —Entrepreneur**The Feiner Points of Leadership offers fifty insightful laws covering everything from managing tough bosses and difficult subordinates, to dealing with uncooperative colleagues, to overcoming ... Read more

$11.99 CAD

**Feiner's candid leadership guide cuts through rhetoric and theory and gives managers and executives a "hands-on" approach to dealing with problems in business."Exceptionally useful." —Entrepreneur**The Feiner Points of Leadership offers fifty insightful laws covering everything from managing tough bosses and difficult subordinates, to dealing with uncooperative colleagues, to overcoming
... Read more
Almost Reckless

A Creative and Pragmatic Approach to Taking Risks

by Amy Smilovic ...

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable HospitalityAmy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she ... Read more

$18.99 CAD

“Almost Reckless is not just a book, it's a permission slip. It's about the courage it takes to step off the algorithm's path, the clarity that comes from defining your own principles, and the joy of building something that feels unmistakably yours.” —Will Guidara, bestselling author of Unreasonable HospitalityAmy Smilovic's cult fashion brand, Tibi, was a thriving $70 million business when she
... Read more
The Ten Equations That Rule the World

And How You Can Use Them Too

by David Sumpter ...

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and ... Read more

$14.99 CAD

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and
... Read more
The Joys of Compounding

The Passionate Pursuit of Lifelong Learning, Revised and Updated

by Gautam Baid ...

Series series Heilbrunn Center for Graham & Dodd Investing Series
Value investing is not just a system for success in the market. It is also an intellectual toolkit for achieving a deeper understanding of the world. In The Joys of Compounding, the value investor Gautam Baid builds a holistic approach to value investing and philosophy from his wide-ranging reading, combining practical approaches, self-cultivation, and business wisdom.Distilling investment and ... Read more

$28.79 CAD

Value investing is not just a system for success in the market. It is also an intellectual toolkit for achieving a deeper understanding of the world. In The Joys of Compounding, the value investor Gautam Baid builds a holistic approach to value investing and philosophy from his wide-ranging reading, combining practical approaches, self-cultivation, and business wisdom.Distilling investment and
... Read more
The Penguin and the Leviathan

How Cooperation Triumphs over Self-Interest

by Yochai Benkler ...

What do Wikipedia, Zip Car’s business model, Barack Obama's presidential campaign, and a small group of lobster fishermen have in common? They all show the power and promise of human cooperation in transforming our businesses, our government, and our society at large. Because today, when the costs of collaborating are lower than ever before, there are no limits to what we can achieve by working ... Read more

$8.99 CAD

What do Wikipedia, Zip Car’s business model, Barack Obama's presidential campaign, and a small group of lobster fishermen have in common? They all show the power and promise of human cooperation in transforming our businesses, our government, and our society at large. Because today, when the costs of collaborating are lower than ever before, there are no limits to what we can achieve by working
... Read more

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