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  • End-to-End Strategy Execution

    From Inception Through Solution Deployment

    Despite technological and methodological advancements, strategy execution failure remains alarmingly common. Most projects fail outright or face significant challenges – a statistic that has remained consistent for more than two decades. While 80% of business leaders believe their companies excel at crafting strategy, only 44% believe their organizations can achieve their strategic goals. Nine out ... Leer más

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  • Information Systems Transformation

    Architecture-Driven Modernization Case Studies

    Series series The MK/OMG Press
    Every major enterprise has a significant installed base of existing software systems that reflect the tangled IT architectures that result from decades of patches and failed replacements. Most of these systems were designed to support business architectures that have changed dramatically. At best, these systems hinder agility and competitiveness and, at worst, can bring critical business functions ... Leer más

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  • Improving Performance

    How to Manage the White Space on the Organization Chart

    Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to ... Leer más

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  • Making Enterprise Information Management (EIM) Work for Business

    A Guide to Understanding Information as an Asset

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  • The Chief Information Officer's Body of Knowledge

    People, Process, and Technology

    de Dean Lane ...
    Series Libro 571 - Wiley CIO
    Down to earth, real answers on how to manage technology—from renowned IT leadersFilled with over thirty contributions from practitioners who handle both the day-to-day and longer term challenges that Information Technology (IT) departments and their parent businesses face, this hands-on, practical IT desk reference is written in lay terms for business people and IT personnel alike. Without jargon ... Leer más

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  • VeriSM TM

    A service management approach for the digital age

    Edición de Van Haren Publishing ...
    VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a ... Leer más

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  • Do It Smart

    Seven Rules for Superior Information Technology Performance

    A decade ago, manufacturing companies had visions of paperless offices, automated plants, and virtual enterprises. But the euphoria quickly evaporated when these visions failed to materialize. Now, from in-depth interviews in a worldwide survey of seventy manufacturing firms, a research team from the prestigious consulting group McKinsey & Company concludes that, far from being a failure, ... Leer más

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  • Consulting

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  • Delivering Business Analytics

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  • Ultimate ITIL® 4 Foundation Certification Guide

    Master the Best Practices for IT Service Management (ITSM) and get Certified in the ITIL®4 Foundation Framework (English Edition)

    Turbo Charge Your IT career with ITSM KnowledgeBook DescriptionThe book offers a detailed exploration of the ITIL framework, covering all its aspects, from the basic principles to advanced concepts. This thorough coverage is essential for a deep understanding of ITIL and its application in IT service management. The book is designed to be user-friendly, with clear language, helpful diagrams, and a ... Leer más

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  • Business Process Management

    Practical Guidelines to Successful Implementations

    de John Jeston ...
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