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“rosemary coates”

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  • 42 Rules for Superior Field Service

    The Keys to Profitable Field Service and Customer Loyalty

    de Rosemary Coates, Jim Reily ...
    Series series 42 Rules
    With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue. If you are in the field service business, ... Leer más

    $11.99 USD

  • 42 Rules for Sourcing and Manufacturing in China (2nd Edition)

    A Practical Handbook for Doing Business in China, Special Economic Zones, Factory Tours and Manufacturing Quality.

    de Rosemary Coates ...
    Series series 42 Rules
    Doing business in China is tougher than you think. Not only is the culture vastly different, but Chinas experience in manufacturing is still developing. It will be a few years before the majority of manufacturers are up to world standards. In the meantime, quality, contract laws, schedules and logistics must be closely monitored. As a result, the things Westerners must do to be successful are far ... Leer más

    $11.99 USD

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  • Project Management for Non-Project Managers

    de Jack Ferraro ...
    This practical guide reveals the project management methodology and processes that will give you the advantage to ensure your projects' success--and advance organizational goals.As a seasoned project management consultant and instructor for the American Management Association, author Jack Ferraro has gained years of experience bridging the gap between project managers and functional managers to ... Leer más

    $12.99 USD o gratis con Kobo Plus

  • Essentials of Supply Chain Management

    de Michael H. Hugos ...
    Fully revised and expanded, the Second Edition contains valuable tips, techniques, illustrative real-world examples, exhibits, and best practices. This handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in supply chain management."Michael Hugos presents the core concepts and techniques of supply chain management in a clear, ... Leer más

    $22.99 USD

  • Process Improvement & Performance Management Made Simple

    The Fasttrack Approach to Getting Results Quickly

    de Andrew Muras, Glenn Goodnight ...
    Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned?Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques ... Leer más

    $8.99 USD

  • PM Crash Course for IT Professionals: Real-World Project Management Tools and Techniques for IT Initiatives

    Real-World Project Management Tools and Techniques for IT Initiatives

    de Rita Mulcahy ...
    Real-world project management tools and techniques you can start using today!IT professionals are often faced with extremely challenging project deployments, as well as initiatives that are mission-critical to their organizations. For IT project managers, a strong understanding of the discipline of project management can be invaluable—both to success with individual projects and to their overall ... Leer más

    $47.59 USD

  • The Data Asset

    How Smart Companies Govern Their Data for Business Success

    de Tony Fisher ...
    Series Libro 24 - Wiley and SAS Business Series
    An indispensable guide that shows companies how to treat data as a strategic assetOrganizations set their business strategy and direction based on information that is available to executives. The Data Asset provides guidance for not only building the business case for data quality and data governance, but also for developing methodologies and processes that will enable your organization to better ... Leer más

    $27.00 USD

  • Project Management 100 Success Secrets

    de Gerard Blokdijk ...
    There has never been a Project Management manual like this. 100 Success Secrets is not about the ins and outs of Project Management. Instead, it answers the top 100 questions that we are asked, that we come across in forums, in our consultancy and education programs It tells exactly how to deal with those questions, with tips never before offered in print. This book is also not about Project ... Leer más

    $12.99 USD o gratis con Kobo Plus

  • No Boundaries

    How to Use Time and Labor Management Technology to Win the Race for Profits and Productivity

    de Lisa Disselkamp ...
    An essential guide for putting workforce management systems to work for your businessShowing you how to take your business from reactive to proactive and improve performance, No Boundaries provides a vendor-neutral guide on how your company can use workforce management systems to improve productivity and profits. Drawing upon years of experience implementing these systems, author Lisa Disselkamp ... Leer más

    $29.99 USD

  • The Six Sigma Handbook, Third Edition, Chapter 4 - Maximizing Resources

    de Thomas Pyzdek,Paul Keller ...
    The following is a chapter from the fully updated and revised The Six Sigma Handbook , Third Edition. It covers the management systems and statistical tools that are the foundation of Six Sigma. The book's presentation is based on the DMAIC (Define, Measure, Analyze, Improve, Control) implementation strategy for Six Sigma, with focus on the management responsibilities and problem-solving ... Leer más

    $6.99 USD

  • Product Marketing A Complete Guide - 2021 Edition

    de Gerardus Blokdyk ...
    Are you offering the right mix of products and services to meet your customers demands?Are your product offerings used across many similar domains, activities, or user bases?Do marketing employee knowledge and experience contribute to organization performance?Do you have the content and programs that can help buyers move from one phase to another?Does group participation when using brainstorming ... Leer más

    $55.99 USD o gratis con Kobo Plus

  • What Every CIO Wants - A Guide for Global Technology Salespeople

    de Steve ODonnell ...
    How would you like your customer's CIO tell his team to do business with you? What Every CIO Wants is written for you, the global technology salesperson who needs to understand the motivations, fears and focus of the enterprise IT leader.Discover the four types of CIO, the three types of business, the four categories of business opportunity to help you craft your messages, engage and win the trust ... Leer más

    $9.99 USD o gratis con Kobo Plus