Skip to main content

Carrito de compra

¡Obtienes el tratamiento VIP!

Artículos no disponibles para compra.
Por favor revisa tu carrito. Puedes eliminar los artículos no disponibles ahora o los eliminaremos nosotros automáticamente al momento de pagar.
artículosartículo
artículosartículo

Recomendado para ti

Loading...
  • Wildly Successful

    Is Effective Leadership Obvious?

    WILDLY SUCCESSFUL Solutions to Business Relationship Problems are Within Your Reach! Does your company waste time and resources on "fixes that fail" and promotional "flavors of the month" that do not provide sustainable, lasting, and transformational change? Wildly Successful, is a ground-breaking book written in the easy-to-read, easy-to-understand, style of a business fable - it even includes a ... Leer más

    $9.99 USD

La gente que leyó esto también disfrutó

  • Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

    de Rajat Paharia ...
    The New York Times and Wall Street Journal bestseller!The new secret to driving LOYALTY THAT PAYSOnce revolutionary, loyalty programs designed to differentiate products quickly became commoditized. And yet, billions of dollars are still spent every year on programs that are doomed to fail. These programs, it turns out, don't inspire long-term loyalty. Once a better deal comes along, customers will ... Leer más

    $25.99 USD

  • Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

    de Doug Lipp ...
    With a Foreword by Jim Cora, former Chairman of Disneyland International"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that ... Leer más

    $20.99 USD

  • Mean Girls at Work: How to Stay Professional When Things Get Personal

    One of the New York Post's Top 10 Career Books of 2012DO YOU WORK WITH A MEAN GIRL?A woman’s field guide to the new frontier of professional development—working with other womenWomen-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year.Packed with proven advice from two of today’s ... Leer más

    $25.99 USD

  • Emotional Vampires at Work: Dealing with Bosses and Coworkers Who Drain You Dry

    DO YOU WORK WITH VAMPIRES? LEARN HOW TO PROTECT YOURSELF!Banish the bloodsuckers from your professional lifeWhether it's a coworker, subordinate, or boss, there's at least one emotional vampire in every office. These people try your patience, sap your energy, and add an entirely unhealthy dynamic to workplace productivity. The bestselling author of Emotional Vampires and Dinosaur Brains shows you ... Leer más

    $27.99 USD

  • The Essential Deming: Leadership Principles from the Father of Quality

    The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led ... Leer más

    $27.29 USD

  • Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

    Lead Your Business the Starbucks WayForeword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company’s exemplary leadership practices.Joseph Michelli, author of the Wall Street Journal, USA Today, and ... Leer más

    $18.99 USD

  • Kirkpatrick's Four Levels of Training Evaluation

    A timely update to a timeless model.Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.But how many variations of Kirkpatrick are in use today? ... Leer más

    $21.99 USD o gratis con Kobo Plus

  • All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence

    de Suzanne Bates ...
    The book that cracks the code on executive presence: what it is, why it matters, and how you can achieve it.You know it when you see it. That rare combination of qualities that makes a truly great leader. Until now, executive presence has been hard to define and even harder to develop. But after years of extensive research, executive coach and bestselling author Suzanne Bates and her team have ... Leer más

    $26.99 USD

  • The Respect Effect: Using the Science of Neuroleadership to Inspire a More Loyal and Productive Workplace

    de Paul Meshanko ...
    What does every employee want? In a word: RESPECTThe best leaders are the ones who motivate employees to want to perform at the highest level possible--which is never accomplished with an iron-fist style of management. The best results are achieved through one of the most basic human behaviors: the showing of respect.Organizational change expert Paul Meshanko has studied how the human brain ... Leer más

    $25.99 USD

  • Employee Surveys That Work

    Improving Design, Use, and Organizational Impact

    de Alec Levenson ...
    Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to ... Leer más

    $16.99 USD

  • Awakening Compassion at Work

    The Quiet Power That Elevates People and Organizations

    Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in ... Leer más

    $20.99 USD