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  • Why Purpose Matters

    And How It Can Transform Your Organisation

    Each of us has a desperate yearning for meaning and purpose but very few of us find it or are able to live it out in the organisations we work for. This book explains the process organisations go through to discover their purpose and then through an authentic and sustained leadership commitment embed it into their culture and make it their new way of organisational life. Ultimately, this book is ... Leer más

    $9.99 USD o gratis con Kobo Plus

  • Britain’s Cold War

    Culture, Modernity and the Soviet Threat

    The cultural history of the Cold War has been characterized as an explosion of fear and paranoia, based on very little actual intelligence. Both the US and Soviet administrations have since remarked how far off the mark their predictions of the other's strengths and aims were. Yet so much of the cultural output of the period – in television, film, and literature – was concerned with the end of the ... Leer más

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  • People Management

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    The people management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of People ManagementIncludes how to:• Build a business-like relationships with your direct reports• Set clear targets and monitor them• Understand different personality types and how to manage them• Deliver criticism and compliments in the right way• Mentor your ... Leer más

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  • Successful Networking

    How to Build New Networks for Career and Company Progression

    de Frances Kay ...
    Series series Creating Success series
    The benefits of networking are many - improving the chances of keeping a job, getting a new one, career progression, learning how to get along with others and improving personal effectiveness and company performance.Successful Networking is designed to remove the fear factor and encourage people to make the effort to 'network for success'. It gives you advice and guidance on handling any social or ... Leer más

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  • Job Interviews In A Week

    How To Prepare For A Job Interview In Seven Simple Steps

    Job Interviews In A Week is a simple and straightforward guide to success, giving you everything you need to know in just seven short chapters. From understanding the process, doing your research and making yourself memorable, to feeling confident, handling tough questions and knowing what to ask, you'll soon be on track for success.This book introduces you to the techniques of interview success, ... Leer más

    $2.99 USD

  • Change Management In A Week

    Managing Change In Seven Simple Steps

    de Mike Bourne ...
    Change management just got easierIf an organization does not change in response to the environment in which it is operating, it will ultimately fail. Just as people have to change and adapt according to their circumstances, so do organizations. No one can deny that managing change is a difficult and sometimes painful task. It is complex and can be emotionally draining, involving a range of skills ... Leer más

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  • Making Sense of Business: A No-Nonsense Guide to Business Skills for Managers and Entrepreneurs

    Determined businesspeople find ways of getting started even when they don't know how.  At some point, many entrepreneurs and managers feel they need to acquire new skills and brush up on existing ones in order to achieve targets, make money, and avoid mistakes.Making Sense of Business helps readers do just that, with expert guidance on key skills such as selling, presenting, and negotiating, and ... Leer más

    $14.99 USD

  • Customer Care Excellence

    How to Create an Effective Customer Focus

    de Sarah Cook ...
    Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.In clear, ... Leer más

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  • Selling

    Series series Collins Business Secrets
    The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep coming back for more• Develop new business relationships ... Leer más

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  • How to Sell Anything

    What the Best Salespeople Know, Do, and Say

    Beat your sales target every time with the UK’s bestselling book on sales—How to Sell Anything (previously titled Brilliant Selling). Whether you are a novice salesperson just breaking into the industry or a tested veteran waiting to take the next step, these pages will show you how to instantly improve your performance and get you started on the path toward success you’ve always dreamed of and ... Leer más

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  • Sucessful Change

    de David Miller ...
    The trouble with change management is that there is an awful lot written and discussed about the failure rate of change projects. But how do you implement major change successfully? With Successful Change youll understand how organisations and people connect and learn how to successfully facilitate change when people have to adopt new ways of working that are a significant departure from their ... Leer más

    $8.99 USD

  • Managing Successful Teams

    Series series Creating Success series
    With the shift of emphasis from the West to emerging economies such as China, Brazil and India, organisations need to restructure to adapt to the new global economy. Teams and projects are increasingly being scattered all over the world, and a manager operating in this environment can't connect face to face with people in their team. Not only will managers need to adapt to develop their skills for ... Leer más

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