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  • Supercharged Quality

    Transform Passive Quality into Passionate Quality

    As customers or consumers, we expect quality products and quality services, getting value for our money. For producers or service providers, it is a challenge to satisfy customers and also take care of other stakeholders. In the last few decades we have seen several quality models and frameworks. Organizations see another challenge in implementing those frameworks effectively. Three basic ... Leer más

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  • Meeting Game

    Make Meetings Effective, Efficient and Energetic

    Meetings take a significant part of communication in business. It can make or break the business. Yet executives and professionals assume that they have the skills or they can learn through experience. However many of them experience aimless time consuming meetings draining the productivity. This book with extensive research provides the solution. This book considers meeting as a process and ... Leer más

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  • Document Control: A Simple Guide for Managing Documentation

    Theyre supposed to be useful tools, but whether theyre printouts, computer files, flowcharts, or forms, documents can often give more headaches than help. And yet without them, most organizations couldnt function. ISO 9001 and other quality management systems place great emphasis on documents, and for good reason. Documents arent individual, stand-alone elements of the management process. Theyre ... Leer más

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  • The Essential Deming: Leadership Principles from the Father of Quality

    The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led ... Leer más

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  • World Class Manufacturing: The Next Decade

    Building Power, Strength, and Value

    Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now, Richard J. Schonberger, the architect of the worldwide Just-In-Time revolution, reaches beyond "financials" to redefine excellence -- and reveals, with new benchmark data, how pioneers become dynasties.Schonberger's pathbreaking new research reveals that, from 1950 to 1995, while ... Leer más

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  • The Pocket Idiot's Guide to Six Sigma

    Quality improvement just got better.Six Sigma is a corporate quality improvement system that uses sophisticated data collection and statistical analysis to eliminate defects in any process. Aimed at employees—rather than managers—this guide quickly and easily explains everything employees need to know about Six Sigma, including what it is and what it can accomplish, why companies are implementing ... Leer más

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  • How to Say It: Business to Business Selling

    Power Words and Strategies from the World's Top Sales Experts

    There are approximately 35 million business to business sales reps in the country selling everything from books and computers to furniture and flooring. They know as well as anyone that selling to other businesses is not the same as selling to consumers. Businesses have different budgets, needs, demands, and expectations from those of general consumers. That means an entirely different skill set ... Leer más

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  • Strategic Continuous Process Improvement

    Proven methods for achieving continuous process improvementResolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems ... Leer más

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  • Practical Kaizen

    501 Daily Ideas To Improve Your Business

    Need some ideas about what to improve? PDCA/PDSA, TQM, Reengineering, ISO9000, CMM, CMMI, Six Sigma, Lean, Lean Six Sigma, JIT, DoE, statistical process control, EFQM, Kaizen, 5S…All of these methods and frameworks are great and provide you with the HOW. But then they leave you with figuring out the WHAT by yourself.This book fills the gap on WHAT to look at improving. I give you hundreds of ... Leer más

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  • Supply Chain Management Demystified

    Series series Demystified
    Your SOURCE for supply chain management fundamentalsOptimize your understanding of the essential supply chain management practices used by the best firms to gain competitive advantage. Written in an easy-to-follow style, Supply Chain Management DeMYSTiFieD is filled with best practices and proven techniques for success.This practical guide covers supply chain collaboration, planning, strategic ... Leer más

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  • Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza

    PLAY DUMB. BE BORING. DON'T SOLVE PROBLEMS. AND ABOVE ALL, DON'T BE YOURSELF.Not exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Our overreliance on quick, cheap, and easy means of "staying connected" is eroding our communication skills. Speed ... Leer más

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  • Earn What You Deserve

    How to Stop Underearning & Start Thriving

    Are you always running out of money—or worried that you will? Does your salary never seem to stretch far enough? You can change your life now, with Jerrold Mundis’s clear, effective program:This is not a system of penny-pinching, working overtime, or taking a job you hate. It’s not a get-rich-quick scheme. Earn What You Deserve is a total approach to changing your relationship with money, designed ... Leer más

    Antes $8.99 USD Ahora $7.99 USD