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“mario kossmann”

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  • Delivering Excellent Service Quality in Aviation

    A Practical Guide for Internal and External Service Providers

    de Mario Kossmann ...
    A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality. Offering a step-by-step and easy to ... Leer más

    $91.99 USD

  • Requirements Management

    How to Ensure You Achieve What You Need from Your Projects

    de Mario Kossmann ...
    Poor requirements management is one of the top five contributors to poor project performance. In extreme, safety critical or emergency-relief situations, failure to satisfy the real needs of the project stakeholders may well lead directly to loss of life or human suffering; other, more mundane, projects can also be severely compromised. Dr Mario Kossmann’s Requirements Management looks at the ... Leer más

    $77.99 USD

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  • Prince2 for Beginners - Introduction to Prince2 Project Management Concepts

    de Andy Webb ...
    The PRINCE2 (PRojects IN Controlled Environments) Exam is a de facto process-based project management method used widely throughout the United Kingdom and internationally, as well. This book is designed to help you learn more about the examination process, including test questions, so you can prepare for and pass it to earn your PRINCE2 certification.Since I first started work in 2005 at a small ... Leer más

    $1.99 USD o gratis con Kobo Plus

  • The One-Page Project Manager for Execution

    Drive Strategy and Solve Problems with a Single Sheet of Paper

    de Clark A. Campbell, Mike Collins ...
    Drive Strategy With Simplicity–On A Single Sheet Of Paper!The One-Page Project Manager set a new standard as an understandable and easy-to-apply organizational tool, allowing managers to summarize complex projects on a single information-rich page. This book, third in the OPPM series, describes how to combine the OPPM with the Toyota A3 report to create an enhanced, integrated management tool. ... Leer más

    $14.00 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Juran's Quality Handbook 7E (PB)

    de Joseph A. Defeo ...
    The cornerstone text onquality management and performance excellence – thoroughly revised to reflectthe latest challenges and developmentsThe “body of knowledge” for the science ofquality management and performance excellence for more than half-a-century, Juran’s Quality Handbook has been completely updated to meetthe ever-changing needs of today’s business and quality professionals. Underthe ... Leer más

    $99.99 USD

  • Aviation Disasters

    The World's Major Civil Airliner Crashes Since 1950

    de David Gero ...
    Flying as an airline passenger is, statistically, one of the safest forms of travel. Even so, the history of civil aviation is littered with high-profile disasters involving major loss of life. This new edition of the authoritative work on the subject brings the grim but important story of air disasters right up to date. David Gero assembles a list of major air disasters since the 1950s across ... Leer más

    $22.49 USD o gratis con Kobo Plus

  • Microsoft Visio 2013 Basics

    de Tutorial Books ...
    This book helps you to learn the basics of Microsoft Visio 2013 using brief explanations, and step-by-step examples. It starts with creating basic flow chart. This process gives you an overview about how to create diagrams and helps you to learn additional functionalities. The proceeding tutorials will help you to work with various types of diagrams that can be created using Visio.• Get used to ... Leer más

    $15.00 USD o gratis con Kobo Plus

  • Pete the Bushman

    Hunting Tales and Back-Country Lessons from a Wild West-Coaster

    de Peter Salter ...
    The adventures of Pete the Bushman, a wild West-coaster from Pukekura, New Zealand's answer to Crocodile Dundee and a man who owns his own town. This book about a true New Zealand bushman, of a life lived against the grain, of adventure in New Zealand's thickest wilderness and a lifestyle any Kiwi bloke would envy. Pete the Bushman has lived a life inseparable from the bush - these are his stories ... Leer más

    $13.99 USD

  • The Comprehensive Project Management Guide - The Basics of Project Management plus an Overview of the Major Frameworks

    de Ivanka Menken ...
    This work serves practitioners and organizations with a standard Project Management Book that describe good practices, globally recognized credentials that certify project management expertise, and resources for professional development.Stand out from the crowd and demonstrate your project management skills with a globally recognized credential.Strong project management knowledge is the key to ... Leer más

    $17.99 USD o gratis con Kobo Plus

  • Human Factors

    de Gunnar Fahlgren ...
    The purpose of this book is, that readers might get interested in every day psychology, Human Factors, their own functions and how these can be used to improve their own well being, like stress management, in order to function better. It is a book for management, for staff members, teachers, parents, health-care professions, flight deck crew, cabin crew, engineers, flight controllers, maritime ... Leer más

    $3.99 USD

  • Getting It Right

    Business Requirement Analysis Tools and Techniques

    de Kevin Brennan, Don Wessels, Kathleen B Hass ...
    Volume of the Business Analysis Essential Library SeriesGetting It Right: Business Requirement Analysis Tools and Techniques, presents principles and practices for effective requirements analysis and specification, and a broad overview of the requirements analysis and specification processes. This critical reference is designed to help the business analyst decide which requirement artifacts should ... Leer más

    $14.99 USD o gratis con Kobo Plus

  • The Lean Machine

    How Harley-Davidson Drove Top-Line Growth and Profitability with Revolutionary Lean Product Development

    de Dantar P. Oosterwal ...
    In this insider guide, former Harley-Davidson executive Dantar Oosterwal offers an exclusive look at how Harley-Davidson was able to adapt in an ever-changing world to stay on top and stay in existence.From near-extinction in the early eighties, Harley-Davidson rose to worldwide recognition and is still today one of the great, iconic American motorcycle brands. In this insider guide, former Harley ... Leer más

    $14.99 USD