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  • The ASQ Certified Quality Auditor Handbook

    Edición de Lance B. Coleman ...
    The value of the ASQ Certified Quality Auditor Handbook, Fifth Edition, is clear. It is designed to help new auditors gain an understanding of the field and prepare for the ASQ CQA exam. In addition, experienced auditors can refer to it as a helpful reference; audit managers and quality managers can rely on it for guiding their auditing programs; and trainers and educators can use it for teaching ... Leer más

    $121.99 USD o gratis con Kobo Plus

  • Advanced Quality Auditing

    An Auditor’s Review of Risk Management, Lean Improvement, and Data Analysis

    Auditors from any industry must "learn the language of upper management" if they truly want to effect positive change throughout their environments. If quality auditors want to remain relevant and keep from becoming marginalized, they need to add new skills and credentials, and even more importantly, move beyond conformance monitoring to determine how their work might impact the corporate bottom ... Leer más

    $33.99 USD o gratis con Kobo Plus

  • Managing Organizational Risk Using the Supplier Audit Program

    An Auditor's Guide Along the International Audit Trail

    Risk elimination. Risk management. Risk mitigation. These terms are an increasingly important part of the lexicon of executive-level management as they strive to succeed in a business environment having global competition, geographically diverse suppliers, and new technologies. In this new, globally expansive marketplace, more than 50 percent of value creation is achieved outside of an ... Leer más

    $49.99 USD o gratis con Kobo Plus

  • The Customer-Driven Organization

    Employing the Kano Model

    Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one‘s own home front.Exploring the Kano Model, The Customer-Driven Organization: Emplo ... Leer más

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  • A pocket companion to PMI's PMBOK Guide Fifth edition

    Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch. This pocket guide is based on the PMBOK® Guide Fifth Edition. It contains a summary of the PMBOK® Guide, to provide a quick introduction as well as a structured overview of this framework for project management. This pocket guide deals with the key issues and themes within project management and the ... Leer más

    $20.99 USD o gratis con Kobo Plus

  • Construction Project Management

    A Practical Guide for Building and Electrical Contractors

    de Eddy M. Rojas ...
    Construction Project Management offers some of the best project management studies commissioned by ELECTRI International: The Foundation for Electrical Construction that were selected, coordinated, and monitored by some of the most progressive contractors and performed by outstanding scholars from top U.S. universities. Topics include pre-construction planning, early warning signs of project ... Leer más

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  • IMPLEMENTING INTEGRATED MANAGEMENT SYSTEM FOR QUALITY, ENVIRONMENT, OCCUPATIONAL HEALTH & SAFETY AND ENERGY

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  • How to Measure Training Results

    A Practical Guide to Tracking the Six Key Indicators

    How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource:Includes dozens of reproducible tools and processes for training evaluationShows how to measure both financial and intangible/non-financial results ... Leer más

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  • Enterprise Analytics

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  • Strategic Leadership of Portfolio and Project Management

    Bridging the Gaps Between Setting and Executing Strategy

    As an executive, your organization may have limited resources. This book will instruct you and your leadership teams on implementing strategy through identifying, selecting, prioritizing, resourcing, and governing an optimal work portfolio. You’ll learn how to sponsor every project stage, as well as leading project managers as direct reports. Detailed advice is given for developing project ... Leer más

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  • IATF 16949 A Complete Guide - 2021 Edition

    Are the contents of the quality policy relevant to your organization and measurable?Can auditors continue to participate in the subsequent surveillance audits as well?Does the policy relating to ethics, bribery and corruption cover only your organization?How do suppliers benefit form information technology use in supply chain relationships?Is the onsite review of previous nonconformities only ... Leer más

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  • Data-Driven Marketing

    The 15 Metrics Everyone in Marketing Should Know

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    NAMED BEST MARKETING BOOK OF 2011 BY THE AMERICAN MARKETING ASSOCIATIONHow organizations can deliver significant performance gains through strategic investment in marketingIn the new era of tight marketing budgets, no organization can continue to spend on marketing without knowing what's working and what's wasted. Data-driven marketing improves efficiency and effectiveness of marketing ... Leer más

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