Skip to main content
Search Button
Estados Unidos Tienda Kobo Tarjetas de regalo Ayuda

Kobo Rakuten

Wishlist

Carrito de compra

¡Obtienes el tratamiento VIP!

Artículos no disponibles para compra.
Por favor revisa tu carrito. Puedes eliminar los artículos no disponibles ahora o los eliminaremos nosotros automáticamente al momento de pagar.
artículosartículo
artículosartículo

Recomendado para ti

Loading...


“joshua march”

1 - 12 de 12 resultados para “joshua march”
Skip side bar filters

  • Message Me

    The Future of Customer Service in the Era of Social Messaging and Artificial Intelligence

    de Joshua March ...
    The old service model of delight-at-all-costs is out and a new model of low-effort, low-friction service powered by mobile phones and social media is here to stay. Phone trees and email are dead. Social messaging and automated, AI-powered bots supported by seasoned social agents are in. Yet only a handful of customer service leaders are embracing this future. Social messaging and artificial ... Leer más

    $9.99 USD o gratis con Kobo Plus

La gente que leyó esto también disfrutó

  • Nexus Framework for Scaling Scrum, The

    Continuously Delivering an Integrated Product with Multiple Scrum Teams

    de Kurt Bittner, Patricia Kong, Eric Naiburg, Dave West ...
    Series series The Professional Scrum Series
    Improve and Accelerate Software Delivery for Large, Distributed, Complex ProjectsThe Nexus Framework is the simplest, most effective approach to applying Scrum at scale across multiple teams, sites, and time zones. Created by Scrum.org–the pioneering Scrum training and certification organization founded by Scrum co-creator Ken Schwaber–Nexus draws on decades of experience to address the unique ... Leer más

    $30.59 USD

  • Tech-Powered Sales

    Achieve Superhuman Sales Skills

    de Justin Michael, Tony Hughes ...
    Conventional ways of selling are becoming outdated. Learn what it takes to go from the traditional sales mindset to a tech-enabled sales superhero.In tough markets and with more people working remotely, creating a quality sales pipeline in traditional ways is more challenging than ever. As sales technologies continue to evolve and advance, developing technical quotient (TQ) is an essential element ... Leer más

    $9.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • X: The Experience When Business Meets Design

    de Brian Solis ...
    Welcome to a new era of business in which your brand is defined by those who experience it.Do you know how your customers experience your brand today?Do you know how they really feel?Do you know what they say when you re not around?In an always-on world where everyone is connected to information and also one another, customer experience is your brand. And, without defining experiences, brands ... Leer más

    $25.00 USD

  • The Elements of Resume Style

    Essential Rules for Writing Resumes and Cover Letters That Work

    de Scott Bennett ...
    There are so many vital questions when it comes to building a résumé today, but only one way to be assured you’re getting the right answers--by asking a hiring expert.Building your résumé should be one of the easier parts to the job interview process, but it’s actually becoming one of the most stressful aspects. What kind of résumé will spark the employer’s interest? Which kind most often get ... Leer más

    $4.49 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Customer Data Platforms

    Use People Data to Transform the Future of Marketing Engagement

    de Martin Kihn, Christopher B. O'Hara ...
    Master the hottest technology around to drive marketing successMarketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, Customer Data Platforms have come to the fore, offering companies a way to capture, unify, activate, and ... Leer más

    $15.00 USD

  • Mastering ChatGPT

    A Comprehensive Guide to Prompt Engineering

    de Steffan Jensen ...
    Unlock the full potential of ChatGPT with this comprehensive guide to ChatGPT Prompting and Mastering. This guide is the perfect resource for anyone looking to elevate their ChatGPT conversations, whether you're a beginner or an advanced user. By mastering the art of constructing clear and concise ChatGPT prompts, you'll gain the skills and knowledge needed to engage your audience and deliver ... Leer más

    $0.99 USD o gratis con Kobo Plus

  • Business Analysis Agility

    Delivering Value, Not Just Software

    de James Robertson, Suzanne Robertson ...
    Understand and Solve Your Customers’ Real Problems with Agile Business AnalysisTo deliver real value, you must understand what your customers truly value, and solve the problems they really need solved. Business analysis can help you do this—and it’s as crucial in agile environments now as it always has been. In Business Analysis Agility, leading experts James Robertson and Suzanne Robertson show ... Leer más

    $37.79 USD

  • Understanding E-Commerce Marketing: Strategy, Form, Function, Psychology and Future

    de Paul Finlayson, Jonah Cuna ...
    This textbook is an up-to-date examination of the rise of e-commerce. It focuses on B2C and examines best practices and strategies for developing mobile and e-commerce sites. The text also examines the psychology and underpinnings of e-commerce success and looks at this business channel's most likely future directions. ... Leer más

    $41.48 USD o gratis con Kobo Plus

  • Code Halos

    How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business

    de Malcolm Frank, Paul Roehrig, Ben Pring ...
    Harness "Code Halos" to gain competitive advantage in the digital eraAmazon beating Borders, Netflix beating Blockbuster, Apple beating Kodak, and the rise of companies like Google, LinkedIn, and Pandora are not isolated or random events. Today's outliers in revenue growth and value creation are winning with a new set of rules. They are dominating by managing the information that surrounds people, ... Leer más

    $17.00 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Epic Content Marketing, Second Edition: Break through the Clutter with a Different Story, Get the Most Out of Your Content, and Build a Community in Web3

    de Joe Pulizzi, Brian W. Piper ...
    From the “godfather of content marketing”—this completely revised and expanded edition brings marketers fully up to date on the newest content marketing methods and tools, including Web3When Epic Content Marketing was first published eight years ago, content marketing was just starting to pick up speed in the marketing world. Now, this approach—which includes everything from blogging to YouTube ... Leer más

    $21.59 USD

  • Navigating the Metaverse

    A Guide to Limitless Possibilities in a Web 3.0 World

    de Cathy Hackl, Dirk Lueth, Tommaso Di Bartolo ...
    Jump into the metaverse to connect with consumers and explore endless opportunitiesLike the Internet before it, the metaverse is a virtual space bringing people, companies, and products together in both digital and real environments to create new economic opportunities. The groundwork is already laid. People and organizations jumping in are gaining invaluable experience, meeting customers, ... Leer más

    $16.00 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro