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  • Service in the AI Era

    Science, Logic, and Architecture Perspectives

    Are you prepared for the coming AI era?AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today’s use of early-stage AI for automation and augmentation, and essential elements of service science, ... Leer más

    $12.99 USD

  • T-Shaped Professionals

    Adaptive Innovators

    What skills are needed for the future? This book argues for T-shaped professionals who are adaptive innovators, with broad communication skills and deep problem-solving skills.We invite readers to explore this question from the perspective of academics, educators, business practitioners, those in government, as well as researchers trying to measure more precisely just what it means to be a T ... Leer más

    $10.99 USD

  • Advances in the Human Side of Service Engineering

    Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA

    Edición de Jim Spohrer, Christine Leitner ...
    Series series Springer Nature Proceedings excluding Computer Science
    This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines ... Leer más

    $143.99 USD

  • Open Innovation Learning

    Theory building on open sourcing while private sourcing

    Organizations embark on open innovation initiatives to sweep in external knowledge, practices and resources in cooperation with partners. This contrasts to the mainstream private innovation approach of in-house research and development sponsored solely by an incorporated funder, with intellectual property protected by copyright. Few organizations simultaneously engage in both approaches, within ... Leer más

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  • 21st Century Skills

    Learning for Life in Our Times

    This important resource introduces a framework for 21st Century learning that maps out the skills needed to survive and thrive in a complex and connected world. 21st Century content includes the basic core subjects of reading, writing, and arithmetic-but also emphasizes global awareness, financial/economic literacy, and health issues. The skills fall into three categories: learning and innovations ... Leer más

    $12.00 USD

  • The Connected Educator: Learning and Leading in a Digital Age

    Learning and Leading in a Digital Age

    Series series Classroom Strategies
    Create a connected learning community through social media and rediscover the power of being a learner first. After uncovering the theories and research behind the significance of learning through collaboration with other educators, the authors show you how to take advantage of technology to improve your own learning and ultimately the learning of your students ... Leer más

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  • Consultancy, Organizational Development and Change

    A Practical Guide to Delivering Value

    Organizations are increasingly investing in consulting capabilities to understand what changes they need to make to keep up the pace with the competition and future-proof their business. Consultancy, Organizational Development and Change is a guide for students and internal and external consultants needing to develop the necessary skills to consult in organizational settings where there is a great ... Leer más

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  • The Corporate University Handbook

    Designing, Managing, and Growing a Successful Program

    de Mark D. Allen ...
    This comprehensive handbook is a valuable resource for companies of all sizes who are considering (or already developing) enhanced professional learning programs.Often working in conjunction with traditional educational institutions, they boast cream-of-the-crop faculty from the academic and business communities. Once the province of only the largest corporations, corporate universities are fast ... Leer más

    $9.99 USD

  • Handbook of Improving Performance in the Workplace, The Handbook of Selecting and Implementing Performance Interventions

    Edición de Ryan Watkins, Doug Leigh ...
    Series Libro 2 - Handbook of Improving Performance in the Workplace
    HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACEVolume 2: Selecting and Implementing Performance InterventionsIn this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant ... Leer más

    $158.00 USD

  • The Volunteer Management Handbook

    Leadership Strategies for Success

    Edición de Tracy D. Connors ...
    Series Libro 235 - Wiley Nonprofit Law, Finance and Management Series
    Completely revised and expanded, the ultimate guide to starting—and keeping—an active and effective volunteer programDrawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy ... Leer más

    $62.00 USD

  • The IAF Handbook of Group Facilitation

    Best Practices from the Leading Organization in Facilitation

    Edición de Sandy Schuman ...
    Series Libro 1 - J-B International Association of Facilitators
    Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of ... Leer más

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  • Organization Development

    A Practitioner's Guide for OD and HR

    Organization Development (OD) is key to ensuring that organizations and their people can adapt to and engage in ongoing change in today's fast-paced and competitive world. How can those responsible for managing change determine the most appropriate course of action for their organization's needs and maximize capability?Written by two of the leading experts in the field, Organization Development is ... Leer más

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