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  • The Rhetoric of Design Thinking

    Histories, Theories, and Methods for Innovation in Technical Communication

    Series series Routledge Studies in Rhetoric and Communication
    This book offers a comprehensive exploration of design thinking, positioning it as an evolving, multidisciplinary framework essential to advancing technical and professional communication (TPC).Recognizing design thinking as both practice and philosophy, the book traces its historical evolution and theoretical foundations, examining how it operates within and across various fields. The text ... Leer más

    $64.99 USD

  • UX Writing

    Designing User-Centered Content

    This flexible textbook provides an integrated approach to user experience (UX) writing and equips students and practitioners with the essential principles and methods to succeed in writing for UX.The fundamental goal of UX writing is to produce usable and attractive content that boosts user engagement and business growth. This book teaches writers how to create content that helps users perform ... Leer más

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  • Designing Technical and Professional Communication

    Strategies for the Global Community

    This concise and flexible core textbook integrates a design thinking approach, rhetorical strategies, and a global perspective to help students succeed as technical and professional communicators in today’s multimodal, mobile, and global community.Design thinking and good communication practices are rooted in empathy and human values. The integrated approach fosters students' ability to address ... Leer más

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  • Observing the User Experience

    A Practitioner's Guide to User Research

    Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and ... Leer más

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  • Teaching Online

    A Practical Guide

    de Susan Ko ...
    Teaching Online: A Practical Guide is an accessible, introductory, and comprehensive guide for anyone who teaches online. The fourth edition of this bestselling resource has been fully revised, maintains its reader-friendly tone, and offers exceptional practical advice, new teaching examples, faculty interviews, and an updated resource section.New to this edition:entire new chapter on MOOCs ... Leer más

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  • Leading the New Literacies

    Edición de Heidi Hayes Jacobs ...
    Integrate teaching practices that incorporate digital, media, and global-based learning with traditional learning to prepare students to succeed in a highly competitive world. Identify new literacy terms, find points of curriculum intersection, learn how to acquaint faculty with new technologies, and explore case studies featuring teachers and students operating in 21st century classrooms. ... Leer más

    $24.99 USD

  • Organization Theory

    Series series SAGE Course Companions series
    The SAGE Course Companion on Organization Theory is an accessible introduction to a challenging subject area. This book helps readers to extend their understanding of theories and make the connection between them and organizational practice. It will enhance their thinking skills in line with course requirements and provides support on how to revise for exams and prepare for and write assessed ... Leer más

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  • This Is Service Design Doing

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... Leer más

    $30.99 USD

  • Change Management

    A Guide to Effective Implementation

    Now a classic in its field, the fourth edition of Change Management: A Guide to Effective Implementation continues to offer readers highly practical strategies and step-by-step guidance for applying different models of change in different organizational scenarios.New to the Fourth Edition:A third expert author, Sabina Siebert, bringing a background in sociology and cultural studiesAn improved ... Leer más

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  • DTMBR

    Design. Think. Make. Break. Repeat

    This design methodology book provides over 80 different methods of design and is the perfect resource for design educators, students, and practitioners.Think of this resource as a sort of ‘refer to’ handbook when you’re stuck or need some inspiration for your latest design project or lesson. It considers the world outside of design where products are applied, to fully consider every possible ... Leer más

    $28.99 USD

  • Design Journeys through Complex Systems

    Practice Tools for Systemic Design

    Design Journeys through Complex Systems combines systemic design, leading thinking practices, and years of the combined authors' experiences into a practitioner's handbook for design thinking. By drawing upon the authors' Systemic Design Toolkit, this book provides detailed knowledge of systems science, expanding upon essential systemic design texts in order to demonstrate the power of visual ... Leer más

    $35.99 USD

  • The UX Book

    Process and Guidelines for Ensuring a Quality User Experience

    The UX Book, winner of a 2013 Most Promising New Textbook Award from the Text and Academic Authors Association, is a comprehensive textbook on designing interaction to ensure a quality user experience. Combining breadth, depth, and practical applications, this book takes a time-tested process-and-guidelines approach that provides readers with actionable methods and techniques while retaining a ... Leer más

    $80.99 USD