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    Manage every business problem like you were born for it—from a problem customer to a career-threatening crisisIt’s not being negative or pessimistic to assume that something will always go wrong in business and in your career. It’s being realistic. What you do when crisis hits is the only thing matters—and this proven guide delivers everything you need to take positive action with confidence, ... Leer más

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    What to Do When Things Go Wrong

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    Manage every business problem like you were born for it―from a problem customer to a career-threatening crisisIt’s not being negative or pessimistic to assume that something will always go wrong in business and in your career. It’s being realistic. What you do when crisis hits is the only thing matters―and this proven guide delivers everything you need to take positive action with confidence, ... Leer más

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