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“ellen kitzis”

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  • The New CIO Leader

    Setting the Agenda and Delivering Results

    de Marianne Broadbent, Ellen Kitzis ...
    Two converging factors--the ubiquitous presence of technology in organizations and the recent technology downturn--have brought chief information officers (CIOs) to a critical breaking point. They can seize the moment to leverage their expertise into a larger and more strategic role than ever before, or they can allow themselves to be relegated to the sideline function of "chief technology ... Leer más

    $32.99 USD o gratis con Kobo Plus

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  • Strategy Maps

    Converting Intangible Assets into Tangible Outcomes

    de Robert S. Kaplan, David P. Norton ...
    More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management ... Leer más

    $32.99 USD o gratis con Kobo Plus

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Enterprise Architecture As Strategy

    Creating a Foundation for Business Execution

    de Peter Weill, David Robertson, Jeanne W. Ross ...
    Does it seem you’ve formulated a rock-solid strategy, yet your firm still can’t get ahead? If so, construct a solid foundation for business execution-an IT infrastructure and digitized business processes to automate your company’s core capabilities. In Enterprise Architecture as Strategy: Creating a Foundation for Business Execution, authors Jeanne W. Ross, Peter Weill, and David C. Robertson show ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • The Institute Way

    Simplify Strategic Planning and Management with the Balanced Scorecard

    de Howard Rohm, David Wilsey, Gail S. Perry, Dan Montgomery ...
    The Institute Way outlines a practical step-by-step process to formulate and execute strategy in business, government and not-for-profit organizations. The book details how to manage and adapt to reach a higher level of performance using a methodology that blends strategic planning, performance measurement and change management into a simple, disciplined framework that's easy to build and ... Leer más

    $19.99 USD

  • HR Transformation: Building Human Resources From the Outside In

    de Dave Ulrich, Wayne Brockbank, Jon Younger, Mark Nyman, Justin Allen ...
    Named as BusinessWeek's #1 Management Educator, expert Dave Ulrich and his team of authors bring human resources a whole new way of thinking and practicing—moving the focus from internal issues to actively helping to set business strategies. Businesses of the future need "all hands on deck" when implementing new ways to stimulate grown and cost efficiency, and this includes human resources.In HR ... Leer más

    $27.99 USD

  • B4b

    How Technology and Big Data Are Reinventing the Customer-Supplier Relationship

    de J.B. Wood, Todd Hewlin, Thomas Lah ...
    Industry after industry is becoming technology-driven as software rapidly eats the world. As it spreads, so do complexity and opportunity. There are clear signs that the traditional B2B business model designed 125 years ago as a simple “make, sell, ship” approach for early manufacturing companies is no longer capable of delivering the full potential of high-tech and near-tech solutions. B4B seeks ... Leer más

    $10.99 USD o gratis con Kobo Plus

  • Analytics at Work

    Smarter Decisions, Better Results

    de Thomas H. Davenport, Jeanne G. Harris, Robert Morison ...
    Most companies have massive amounts of data at their disposal, yet fail to utilize it in any meaningful way. But a powerful new business tool - analytics - is enabling many firms to aggressively leverage their data in key business decisions and processes, with impressive results.In their previous book, Competing on Analytics, Thomas Davenport and Jeanne Harris showed how pioneering firms were ... Leer más

    $25.99 USD o gratis con Kobo Plus

  • The New Solution Selling : The Revolutionary Sales Process That is Changing the Way People Sell: The Revolutionary Sales Process That is Changing the Way People Sell

    The Revolutionary Sales Process That is Changing the Way People Sell

    de Keith M. Eades ...
    THE MARKET-PROVEN PRINCIPLES OF SOLUTION SELLING FOR TODAY'S HIGH-SPEED, HIGHER-PRESSURE SALES ENVIRONMENTThe long-awaited sequel to Solution Selling, one of history's most popular selling guidesNearly 10 years ago, the influential bestseller Solution Selling literally rewrote the rules for selling big-ticket, long-cycle products. The New Solution Selling expands the classic text's cases, examples ... Leer más

    $24.99 USD

  • Project Management for Non-Project Managers

    de Jack Ferraro ...
    This practical guide reveals the project management methodology and processes that will give you the advantage to ensure your projects' success--and advance organizational goals.As a seasoned project management consultant and instructor for the American Management Association, author Jack Ferraro has gained years of experience bridging the gap between project managers and functional managers to ... Leer más

    $12.99 USD o gratis con Kobo Plus

  • Key Account Management and Planning

    The Comprehensive Handbook for Managing Your Company's Most Important Strategic Asset

    de Noel Capon ...
    The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon ... Leer más

    $13.99 USD

  • Harvard Business Review on Aligning Technology with Strategy

    de Harvard Business Review ...
    Most companies waste billions of dollars on technology. Don't be one of them.If you need the best practices and ideas for unleashing technology's strategic potential--but don't have time to find them--this book is for you. Here are eight inspiring and useful perspectives, all in one place. This collection of HBR articles will help you:- Clarify corporate strategy with your IT department- Fund only ... Leer más

    $15.99 USD o gratis con Kobo Plus

  • Call Centers For Dummies

    de Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson ...
    Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses ... Leer más

    $17.00 USD