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“dan michaeli”

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  • Digital Customer Service

    Transforming Customer Experience for an On-Screen World

    de Rick DeLisi, Dan Michaeli ...
    Digital Customer Service is the new standard for creating a 5-star customer experienceAs much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in ... Leer más

    $19.00 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Audiolibro

    Digital Customer Service

    Transforming Customer Experience for An On-Screen World

    de Rick Delisi, Dan Michaeli ...
    Narrado por Rick Delisi ...

    Completo

    5 hora 35 minutos

    As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent.Digital Customer Service traces ... Leer más

    $15.99 USD

    Disponible también en: eBook

    Disponible también en: eBook

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  • The SaaS Sales Method Fundamentals: How to Have Customer Conversations

    Sales Blueprints, #3

    de Jacco van der Kooij, Dominique Levin, Winning By Design ...
    Series Libro 3 - Sales Blueprints
    The SaaS Sales Method Fundamentals: How to Have Customer Conversations distills how the entire organization communicates with customers down to a simple set of interactions. These interactions happen across multiple channels, from email to phone to in person meetings. What is different about how Blueprints approaches communication is that it emphasizes Impact - understanding how everything in the ... Leer más

    $25.00 USD o gratis con Kobo Plus

  • The Race For A New Game Machine:

    de David Shippy, Mickie Phipps ...
    **The pioneering game-chip engineers behind the revolutionary Cell microprocessor tell the story of its creation in this “fast-paced tell-all” (**Steve Cherry, IEEE Spectrum Magazine).The Xbox 360 and PlayStation 3 game systems have changed the face of home entertainment. But few know the amazing story inside the consoles—how David Shippy and his team of engineers at the Sony/Toshiba/IBM Design ... Leer más

    $13.99 USD o gratis con Kobo Plus

  • Tech-Powered Sales

    Achieve Superhuman Sales Skills

    de Justin Michael, Tony Hughes ...
    Conventional ways of selling are becoming outdated. Learn what it takes to go from the traditional sales mindset to a tech-enabled sales superhero.In tough markets and with more people working remotely, creating a quality sales pipeline in traditional ways is more challenging than ever. As sales technologies continue to evolve and advance, developing technical quotient (TQ) is an essential element ... Leer más

    $9.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Mastering ChatGPT

    A Comprehensive Guide to Prompt Engineering

    de Steffan Jensen ...
    Unlock the full potential of ChatGPT with this comprehensive guide to ChatGPT Prompting and Mastering. This guide is the perfect resource for anyone looking to elevate their ChatGPT conversations, whether you're a beginner or an advanced user. By mastering the art of constructing clear and concise ChatGPT prompts, you'll gain the skills and knowledge needed to engage your audience and deliver ... Leer más

    $0.99 USD o gratis con Kobo Plus

  • Computer Training

    Used By Fortune 500 Companies Free Online Computer Training, Computer Programming Training, Computer Training In Software, Computer Training Books, Computer Training For Seniors

    de Nicholas Kirkland ...
    The complete guide to computer software, computer software services, best computer software, computer software programs, computer software books, computer software tutorials that's stuffed with step-by-step techniques for professional results. ... Leer más

    $2.99 USD

  • Calm Technology

    Principles and Patterns for Non-Intrusive Design

    de Amber Case ...
    How can you design technology that becomes a part of a user’s life and not a distraction from it? This practical book explores the concept of calm technology, a method for smoothly capturing a user’s attention only when necessary, while calmly remaining in the background most of the time. You’ll learn how to design products that work well, launch well, are easy to support, easy to use, and remain ... Leer más

    $15.99 USD

  • IT Project Management: On Track from Start to Finish, Third Edition

    de Joseph Phillips ...
    Master IT Project ManagementThis practical, up-to-date guide explains how to successfully manage an IT project and prepare for CompTIA Project+ certification. IT Project Management: On Track from Start to Finish, Third Edition walks you through each step of the IT project management process, covering critical strategies for on-time and within-budget projects. You'll get proven methods for ... Leer más

    $36.99 USD

  • Virtual Collaboration (HBR 20-Minute Manager Series)

    de Harvard Business Review ...
    Series series 20-Minute Manager
    Learn to collaborate productively from anywhere.Working remotely gives you flexibility and independence. But it can pose challenges when you need to team up with colleagues or coworkers. Virtual Collaboration covers the basics of working productively—and collaboratively—from anywhere. You’ll learn to:Communicate clearly over a variety of mediaBond with colleagues across the wiresKeep others—and ... Leer más

    $10.99 USD o gratis con Kobo Plus

  • The Everything Guide to Remote Work

    The Ultimate Resource for Remote Employees, Hybrid Workers, and Digital Nomads

    de Jill Duffy ...
    Series series Everything® Series
    Discover the secret to being productive and successful no matter where you are with this essential guide to remote work.During COVID-19, working from home became the new normal. Now, both employers and employees find that the remote work they were forced to adjust to may be, well, better—financially, sustainably, and even in terms of overall morale and productivity.But working from home is not ... Leer más

    $2.99 USD

  • The Daily Edge

    Simple Strategies to Increase Efficiency and Make an Impact Every Day

    de David Horsager ...
    Wall Street Journal bestselling author David Horsager frequently hears executives lament that their hands are more than full trying to balance the barrage of tasks they face on a daily basis. While he never set out to be a productivity expert, Horsager realized that over the years he has developed and adopted dozens of extraordinarily practical time- and energy-saving techniques that could help ... Leer más

    $12.39 USD o gratis con Kobo Plus

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro