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  • ISO 9001:2015 in Plain English

    de Craig Cochran ...
    ISO 9001 hasn't changed much in the last 15 years... until now! ISO 9001:2015 is a MAJOR revision. A LOT has changed. Requirements have been added and removed. Content has shifted to different sections and clauses. ISO 9001:2015 is built upon a completely different structure with the adoption of Annex SL. This may seem like a lot to take in, and it is. Fortunately, bestselling author Craig Cochran ... Leer más

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  • ISO 9001 in Plain English

    de Craig Cochran ...
    Why does ISO 9001 have to be so confusing? It doesnt. Bestselling author Craig Cochran has translated ISO 9001 into plain English that anyone can understand. ISO 9001 in Plain English was written so that anyone at any level of the organization can get to the heart of the standards requirements and how they apply to the organization quickly and simply.This straightforward book is ideal for people ... Leer más

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  • Internal Auditing in Plain English

    A Simple Guide to Super Effective ISO Audits

    de Craig Cochran ...
    A successful internal audit program is essential to the success of any management system. A successful internal audit program also requires successful auditors. Auditing isn’t taught in school and doesn’t always come easily to those just starting out. Fortunately, bestselling author Craig Cochran has distilled down the essential elements of a successful internal audit program into plain English ... Leer más

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  • Each Day Anew

    An Inspirational Autobiography

    Having lived with a chronic disease for over 60 years, Candy Craig has experienced physical and emotional pain, as well as numerous functional and mobility limitations. She has undergone over 25 joint replacement and revision surgeries as well as the arduous rehabilitation and recovery that accompanies them. Candy has discovered that when she faces one day at a time then life becomes more bearable ... Leer más

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  • The 7 Lessons

    Management Tools for Success

    de Craig Cochran ...
    Learn the 7 Secrets to Running a Successful Business!There seems to be almost as many management techniques as there are managers, and what works for one company may not work for another. To make matters more difficult, many books on improving management are written like sleeping pills on a page.With this engaging and inspiring book, Craig Cochran rewrites the entire management improvement genre. ... Leer más

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  • Problem Solving in Plain English

    de Craig Cochran ...
    Effective problem solving is equal parts art and science. In this book, Craig Cochran shows how to master both sides of the problem-solving coin by explaining the process step by step. Have you ever wondered why problem-solving efforts that start out strong, with motivated team members and supportive managers, fizzle out before they produce any benefits? Or why it can be so hard to stick with a ... Leer más

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  • The Continual Improvement Process: From Strategy to the Bottom Line

    de Craig Cochran ...
    Continual improvement is not optional. It is a condition of survival. Every organization must have systematic methods for making smart decisions, attacking problems, improving its products and services, and repelling competitors. Anything less than a systematic, disciplined approach is leaving your future in the hands of chance.This book presents a range of practical methods for driving continual ... Leer más

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  • Problem Solving in Plain English

    de Craig Cochran ...
    Effective problem solving is equal parts art and science. In this book, Craig Cochran shows how to master both sides of the problem-solving coin by explaining the process step by step. Have you ever wondered why problem-solving efforts that start out strong, with motivated team members and supportive managers, fizzle out before they produce any benefits? Or why it can be so hard to stick with a ... Leer más

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  • The 7 Lessons

    de Craig Cochran ...
    Learn the 7 Secrets to Running a Successful Business!There seems to be almost as many management techniques as there are managers, and what works for one company may not work for another. To make matters more difficult, many books on improving management are written like sleeping pills on a page.With this engaging and inspiring book, Craig Cochran rewrites the entire management improvement genre. ... Leer más

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  • Document Control: A Simple Guide for Managing Documentation

    Theyre supposed to be useful tools, but whether theyre printouts, computer files, flowcharts, or forms, documents can often give more headaches than help. And yet without them, most organizations couldnt function. ISO 9001 and other quality management systems place great emphasis on documents, and for good reason. Documents arent individual, stand-alone elements of the management process. Theyre ... Leer más

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  • The Power of Business Process Improvement

    10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

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    Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by ... Leer más

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