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  • ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide

    ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned ... Leer más

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  • ITIL® 4 Digital and IT Strategy (DITS)

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  • ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond

    ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework – ITIL 4 – has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL 4 has evolved to a value system-focused approach that can be integrated with ... Leer más

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  • ITIL® 4 Create, Deliver and Support (CDS)

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  • ITIL® 4 High-velocity IT (HVIT)

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  • VeriSM™: Unwrapped and Applied

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