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  • Call Centers For Dummies

    Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses ... Leer más

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    Join 100 teens as they fight to survive on a barely recognizable Earth in the first book of the New York Times bestselling series that inspired the hit CW TV series.No one has set foot on Earth in centuries—until now. Ever since a devastating nuclear war, humanity has lived on spaceships far above Earth's radioactive surface. Now, one hundred juvenile delinquents—considered expendable by society ... Leer más

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  • Tom Clancy Commander in Chief

    de Mark Greaney ...
    Series Libro 15 - A Jack Ryan Novel
    **Tom Clancy's Jack Ryan: Ghost War is out now on Prime Video!This electrifying thriller in Tom Clancy's #1 New York Times bestselling series has President Jack Ryan and his allies facing a treacherous foe threatening to unleash chaos around the globe...**When the desperate Russian president launches an all-out covert violent offensive into order to push the world into chaos and regain the power ... Leer más

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  • The Bone Labyrinth

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    de James Rollins ...
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    A war is coming, a battle that will stretch from the prehistoric forests of the ancient past to the cutting-edge research labs of today, all to reveal a true mystery buried deep within our DNA, a mystery that will leave readers changed forever . . .In this groundbreaking masterpiece of ingenuity and intrigue that spans 50,000 years in human history, New York Times bestselling author James Rollins ... Leer más

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  • Hold Me

    de Susan Mallery ...
    Series Libro 1 - Fool's Gold
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  • Fifty Shades Trilogy Bundle

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  • Catching Fire (Hunger Games, Book Two)

    Series Libro 2 - The Hunger Games
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  • The Girl in the Spider's Web

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  • Delivering Knock Your Socks Off Service

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  • You Can’t Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training’s 7-Step System for Successful Selling

    The bestselling sales classic! Revised and expanded to help you supercharge personal and team performance in today's ultra-competitive sales environment"People make buying decisions emotionally and justify them logically."That shrewd, timeless insight from the first edition of this bestselling book has become a “no-brainer” among sales professionals. Now You Can't Teach a Kid to Ride a Bike at a ... Leer más

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