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    68 Effortless Ways To Make Every Customer Experience Amazing

    Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn ... Leer más

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    Streamline Your Business Plan in Four Simple Steps

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  • Mind Maps for Business

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    Tony Buzan is the world-renowned inventor of Mind Maps and the multi-million copy bestselling author of ‘The Mind Map Book’, 'How to Mind Map' and 'Mind Maps for Kids' series. He appears regularly on television and lectures all over the world. He advises international businesses, governments, educational authorities and Olympic athletes. His work has been published in 100 countries and 30 ... Leer más

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  • Brand You

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  • The Mentoring Manual

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  • Business Model Book, The

    Design, Build And Adapt Business Ideas That Drive Business Growth

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  • The Conversation Company

    Boost Your Business Through Culture, People and Social Media

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    How To Get The Job You Want

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    John Lees is author of the bestselling How to Get a Job You’ll Love and one of the UK’s best-known career strategists who is regularly featured in the national media. Former Chief Executive of the Institute of Employment Consultants and regular keynote speaker on careers issues, John has led projects around the world and has been sought as a careers specialist by many large companies including, ... Leer más

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    The Strategies Behind The Most Successful Companies

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  • Little Book of Big Management Theories, The

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