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Practical Customer Success Management

A Best Practice Framework for Rapid Generation of Customer Success

by Rick Adams ...

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book ... Read more

$49.99 USD

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book
... Read more
TRUE CONFIDENCE

"You Got This!"

by Rick Adams ...

What if the confidence you have been relying on is not the confidence you truly need?Many people appear confident on the outside while privately struggling with doubt, fear, insecurity, disappointment, the need for approval, and the feeling that they are capable of more. Dr. Rick Adams calls this "counterfeit confidence"-a form of confidence shaped by external approval, circumstances, ... Read more

$14.29 USD

What if the confidence you have been relying on is not the confidence you truly need?Many people appear confident on the outside while privately struggling with doubt, fear, insecurity, disappointment, the need for approval, and the feeling that they are capable of more. Dr. Rick Adams calls this "counterfeit confidence"-a form of confidence shaped by external approval, circumstances,
... Read more
Audiobook

Audiobook

Motivational Audio Books Bundle: 3 in 1 Bundle, Motivation Manifesto, Motivation, Posture

by Adam Brown, Rick M. Matthews and Mark J. Wayne ...

Narrated by Nick Dolle and John Hays ...

Unabridged

51 min

"A positive attitude give you power over your circumstances instead of your circumstances having power over you"~Joyce MeyerEach thought that you have has the power to change your life. Often, we tend to become our own worst enemy with the negative thoughts we think each day. It's time to break out of this destructive cycle and is keeping us from our true potential.Throughout this bundle you will ... Read more

$10.69 USD or Free with Kobo Plus

"A positive attitude give you power over your circumstances instead of your circumstances having power over you"~Joyce MeyerEach thought that you have has the power to change your life. Often, we tend to become our own worst enemy with the negative thoughts we think each day. It's time to break out of this destructive cycle and is keeping us from our true potential.Throughout this bundle you will
... Read more
Into the Night

by Rick Adams ...

This entertaining collection of essays from professional scientists and naturalists provides an enlightening look at the lives of field biologists with a passion for the hidden world of nocturnal wildlife. Into the Night explores the harrowing, fascinating, amusing, and largely unheard personal experiences of scientists willing to forsake the safety of daylight to document the natural history of ... Read more

$18.69 USD

This entertaining collection of essays from professional scientists and naturalists provides an enlightening look at the lives of field biologists with a passion for the hidden world of nocturnal wildlife. Into the Night explores the harrowing, fascinating, amusing, and largely unheard personal experiences of scientists willing to forsake the safety of daylight to document the natural history of
... Read more
Teams That Win

A Playbook for Managers Learning to be Coaches

by Rick Adams ...

The book also addresses the crucial element of the system: the manager taking on the role of coach. This role differs significantly from the functions of the organizational manager in yesterday’s traditional hierarchy. But for the Teams That Win approach to be truly effective, the manager must learn and live these “manager as coach” behaviors. The concepts presented here are not new to management ... Read more

$4.99 USD or Free with Kobo Plus

The book also addresses the crucial element of the system: the manager taking on the role of coach. This role differs significantly from the functions of the organizational manager in yesterday’s traditional hierarchy. But for the Teams That Win approach to be truly effective, the manager must learn and live these “manager as coach” behaviors. The concepts presented here are not new to management
... Read more
Bats of the Rocky Mountain West

Natural History, Ecology, and Conservation

by Rick A. Adams ...

In this fascinating biology of and guidebook to the bat species inhabiting the Rocky Mountain West, author Rick A. Adams exposes the true nature of bats and the roles these fascinating animals play in the natural history and ecology of the region.In the twenty years since the original publication of Bats of the Rocky Mountain West, chiropterology (bat science) has exploded, significantly altering ... Read more

$14.39 USD

In this fascinating biology of and guidebook to the bat species inhabiting the Rocky Mountain West, author Rick A. Adams exposes the true nature of bats and the roles these fascinating animals play in the natural history and ecology of the region.In the twenty years since the original publication of Bats of the Rocky Mountain West, chiropterology (bat science) has exploded, significantly altering
... Read more
Audiobook

Audiobook

Change Your Questions, Change Your Life, Fifth Edition

14 Powerful Tools for Leadership, Coaching, and Results

by Marilee Adams, PhD ...

Narrated by Rick Adamson ...

Unabridged

6 hours 24 min

What if one simple shift could transform your results at work and in life? With Change Your Questions, Change Your Life, it can.In this updated fifth edition, Dr. Marilee Adams shows how to break free from the Judger mindset of blame and stress and move into the Learner mindset of curiosity, solutions, and growth. Using the proven Choice Map, you'll see exactly how the questions you ask shape your ... Read more

$19.99 USD or Free with Kobo Plus

Also available as: eBook

What if one simple shift could transform your results at work and in life? With Change Your Questions, Change Your Life, it can.In this updated fifth edition, Dr. Marilee Adams shows how to break free from the Judger mindset of blame and stress and move into the Learner mindset of curiosity, solutions, and growth. Using the proven Choice Map, you'll see exactly how the questions you ask shape your
... Read more

Also available as: eBook
What If It's Syphilis?

The Comprehensive Guide to Symptoms and Treatment

by Jessilee Wulfric, Rick Adams ...

Syphilis is quite possibly the most dangerous sexually transmitted disease. The number of affected people has climbed to high numbers in the past fifty years. This being so, education is anyone's best defense for staying safe and healthy. This book will inform you all about syphilis, including it's origins, what exactly it is, the signs and symptoms of syphilis, how it is transmitted, how people ... Read more

$2.99 USD

Syphilis is quite possibly the most dangerous sexually transmitted disease. The number of affected people has climbed to high numbers in the past fifty years. This being so, education is anyone's best defense for staying safe and healthy. This book will inform you all about syphilis, including it's origins, what exactly it is, the signs and symptoms of syphilis, how it is transmitted, how people
... Read more
Bat Evolution, Ecology, and Conservation

Edited by Rick A. Adams, Scott C. Pedersen ...

Series series Biomedical and Life Sciences (R0)
Recent advances in the study of bats have changed the way we understand this illusive group of mammals. This volume consist of 25 chapters and 57 authors from around the globe all writing on the most recent finding on the evolution, ecology and conservation of bats. The chapters in this book are not intended to be exhaustive literature reviews, but instead extended manuscripts that bring new and ... Read more

$188.09 USD

Recent advances in the study of bats have changed the way we understand this illusive group of mammals. This volume consist of 25 chapters and 57 authors from around the globe all writing on the most recent finding on the evolution, ecology and conservation of bats. The chapters in this book are not intended to be exhaustive literature reviews, but instead extended manuscripts that bring new and
... Read more
Audiobook

Audiobook

The Long Gray Line

The American Journey of West Point's Class of 1966

by Rick Atkinson ...

Narrated by Rick Atkinson, Adam Barr ...

Unabridged

28 hours 32 min

"A story of epic proportions [and] an awesome feat of biographical reconstruction."—The Boston Globe**This program includes an original foreword, read by Rick Atkinson, and exclusive to the audiobook, as well as a bonus conversation between the author and Ty Seidule**For more on Rick Atkinson's research and writing, please visit revolutiontrilogy.comA classic of its kind, The Long Gray Line is the ... Read more

$44.99 USD

Also available as: eBook

"A story of epic proportions [and] an awesome feat of biographical reconstruction."—The Boston Globe**This program includes an original foreword, read by Rick Atkinson, and exclusive to the audiobook, as well as a bonus conversation between the author and Ty Seidule**For more on Rick Atkinson's research and writing, please visit revolutiontrilogy.comA classic of its kind, The Long Gray Line is the
... Read more

Also available as: eBook
Audiobook

Audiobook

Talking about Race

Gospel Hope for Hard Conversations

by Isaac Adams ...

Narrated by Rick N. Jones ...

Unabridged

6 hours 8 min

Conversations about racism are as important as they are hard for American Christians.Yet the conversation often gets so ugly, even among the faithful who claim unity in Jesus. Why is that the case? Why does it matter? Can things get better, or are we permanently divided?In this honest and hopeful book, pastor Isaac Adams doesn't just show you how to have the race conversation, he begins it for you ... Read more

$23.99 USD

Also available as: eBook

Conversations about racism are as important as they are hard for American Christians.Yet the conversation often gets so ugly, even among the faithful who claim unity in Jesus. Why is that the case? Why does it matter? Can things get better, or are we permanently divided?In this honest and hopeful book, pastor Isaac Adams doesn't just show you how to have the race conversation, he begins it for you
... Read more

Also available as: eBook
Sport and the Neoliberal University

Profit, Politics, and Pedagogy

by Ryan King-White, Henry Giroux, Susan Searls Giroux, Neal C. Ternes, Michael D. Giardina, Jaime DeLuca, Callie Batts Maddox, Matthew G. Hawzen, Lauren C. Anderson, Joshua I. Newman0, Ellen J. Staurowsky1, Richard M. Southall2, Crystal Southall3, Oliver Rick4, Adam Beissel5, Jacob J. Bustad6, Ronald L. Mower7 ...

Series series The American Campus
College students are now regarded as consumers, not students, and nowhere is the growth and exploitation of the university more obvious than in the realm of college sports, where the evidence is in the stadiums built with corporate money, and the crowded sporting events sponsored by large conglomerates.The contributors to Sport and the Neoliberal University examine how intercollegiate athletics ... Read more

$28.09 USD

College students are now regarded as consumers, not students, and nowhere is the growth and exploitation of the university more obvious than in the realm of college sports, where the evidence is in the stadiums built with corporate money, and the crowded sporting events sponsored by large conglomerates.The contributors to Sport and the Neoliberal University examine how intercollegiate athletics
... Read more

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Top Series in United States

Rhetoric, Culture, and Social Critique

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Practical Customer Success Management

TRUE CONFIDENCE

Motivational Audio Books Bundle: 3 in 1 Bundle, Motivation Manifesto, Motivation, Posture

Into the Night

Teams That Win

Bats of the Rocky Mountain West

Change Your Questions, Change Your Life, Fifth Edition

What If It's Syphilis?

Bat Evolution, Ecology, and Conservation

The Long Gray Line

Talking about Race

Sport and the Neoliberal University

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Top Series in United States

Rhetoric, Culture, and Social Critique

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Mathematics and Statistics (R0)

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