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Top Series in United States

Showing 1 - 12 of 12 results for “mattias andersson”
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  • Hello $FirstName - Swedish Case Studies

    Note: This is the version of Hello $FirstName that is primarily built on Swedish case studies!The title of this book Hello $FirstName is a reference to what could very well be the most common example of Personalization in the world. The personalized salutation of often used in an email or a LinkedIn connection request. However, as this book will show, there is much more to personalization than ... Read more

    $9.99 USD

  • Residential Fire Safety

    An Interdisciplinary Approach

    Series series Engineering (R0)
    This book provides a comprehensive overview of deaths and injuries from residential fires as well as the most up to date information on evidence-based approaches to reduce this problem. The volume serves as a guide for professionals working in the field of fire prevention and as a textbook for instruction in universities and fire service schools. The authors’ interdisciplinary approach, where ... Read more

    $89.09 USD

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  • Professional Product Owner, The

    Leveraging Scrum as a Competitive Advantage

    Series series The Professional Scrum Series
    The Professional Product Owner’s Guide to Maximizing Value with Scrum“This book presents a method of communicating our desires, cogently, coherently, and with a minimum of fuss and bother.”—Ken Schwaber, Chairman & Founder, Scrum.orgThe role of the Product Owner is more crucial than ever. But it’s about much more than mechanics: it’s about taking accountability and refocusing on value as the ... Read more

    $34.19 USD

  • Universal Design

    Creating Inclusive Environments

    A much-needed reference to the latest thinking in universal designUniversal Design: Creating Inclusive Environments offers a comprehensive survey of best practices and innovative solutions in universal design. Written by top thinkers at the Center for Inclusive Design and Environmental Access (IDeA), it demonstrates the difference between universal design and accessibility and identifies its ... Read more

    $77.00 USD

  • This Is Service Design Doing

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... Read more

    $30.99 USD

  • Towards the “Perfect” Weather Warning

    Bridging Disciplinary Gaps through Partnership and Communication

    Edited by Brian Golding ...
    Series series Earth and Environmental Science (R0)
    This book is about making weather warnings more effective in saving lives, property, infrastructure and livelihoods, but the underlying theme of the book is partnership. The book represents the warning process as a pathway linking observations to weather forecasts to hazard forecasts to socio-economic impact forecasts to warning messages to the protective decision, via a set of five bridges that ... Read more

    Free

  • The SaaS Sales Method Fundamentals: How to Have Customer Conversations

    Sales Blueprints, #3

    Series Book 3 - Sales Blueprints
    The SaaS Sales Method Fundamentals: How to Have Customer Conversations distills how the entire organization communicates with customers down to a simple set of interactions. These interactions happen across multiple channels, from email to phone to in person meetings. What is different about how Blueprints approaches communication is that it emphasizes Impact - understanding how everything in the ... Read more

    $25.00 USD or Free with Kobo Plus

  • Successful Business Process Management

    What You Need to Know to Get Results

    by Paula Berman ...
    This book has done all the homework for you and provides a succinct, accessible overview on the training and tools available for process improvement that fills that gap of being not too rigid nor too blasé.Too few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to make heads spin! How does one ... Read more

    $13.49 USD

  • Design for Critical Care

    An Evidence-Based Approach

    It is now widely recognized that the physical environment has an impact on the physiology,psychology, and sociology of those who experience it. When designing a critical care unit,the demands on the architect or designer working together with the interdisciplinary teamof clinicians are highly specialized. Good design can have a hugely positive impact in termsof the recovery of patients and their ... Read more

    Was $132.99 USD Now $118.99 USD

  • The SaaS Sales Method for Account Executives: How to Win Customers

    Sales Blueprints, #5

    Series Book 5 - Sales Blueprints
    Sales account executives today face challenges from all directions. Customers want to do their own research. Sales cycles are shorter. Contract sizes are smaller. And few companies have the time or resources to invest in ongoing sales training. This set of Blueprints provides a detailed and structured approach to succeeding as a sales account executive. With advice for both individual salespeople ... Read more

    $25.00 USD or Free with Kobo Plus

  • Occupational Health and Safety

    by Sharon Clarke ...
    Series series Psychological and Behavioural Aspects of Risk
    Workplace accidents and errors cost organizations hundreds of billions of dollars each year, and the injured workers and their families endure considerable financial and emotional suffering. It's obvious that increasing employee health and safety pays. The accumulating evidence shows that investing in occupational health and safety results in improved financial and social responsibility ... Read more

    $64.99 USD

  • Agile and Lean Program Management

    Scaling Collaboration Across the Organization

    Scale collaboration, not process.If you’re trying to use agile and lean at the program level, you’ve heard of several approaches, all about scaling processes. If you duplicate what one team does for several teams, you get bloat, not delivery. Instead of scaling the process, scale everyone's collaboration.With autonomy, collaboration, and exploration, teams and program level people can decide how ... Read more

    $34.99 USD or Free with Kobo Plus