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“luis morales”

Showing 1 - 12 of 12 results for “luis morales”
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  • Fog of War: A Collection of Horror Shorts

    by Luis Morales-Giorgi ...
    Fog of War: A Collection of Horror Shorts is a collection of four short stories. Although all in the horror genre, each story features different aspects of the genre including military, paranormal, serial killers, and noir.The military horror, "Black Tulip" follows the story of Glazkov, a Russian conscript forced to serve in a strange land. Ever since the war started, strange tulips started ... Read more

    $1.99 USD or Free with Kobo Plus

  • Achieving Customer Experience Excellence through a Quality Management System

    by Alka Jarvis, Luis Morales, Ulka Ranadive ...
    For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the authors wanted to write this book. The authors will share their collective knowledge: to help organizations improve patient safety and increase ... Read more

    $44.99 USD or Free with Kobo Plus

  • Quality Experience Telemetry

    How to Effectively Use Telemetry for Improved Customer Success

    by Alka Jarvis, Luis Morales, Johnson Jose ...
    This is an important and timely book. Students of organizational behavior for the last 15 years have been asking how to integrate the technology of data gathering and data analysis with critical organizational challenges. This book shows how to do that, using the field of customer service to illustrate the broader point. This volume allows lay readers to understand telemetry and helps them enhance ... Read more

    $53.99 USD or Free with Kobo Plus

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  • Advanced Multi-Project Management

    Achieving Outstanding Speed and Results with Predictability

    by Gerald I. Kendall, Kathleen M. Austin ...
    Even in a well-managed multi-project environment, it is not unusual to see half of all projects completed either late, over budget or with cuts to original scope. However, the proven approach presented in Advanced Multi-Project Management has enabled large, medium, and even small organizations to consistently complete their projects faster, within original scope and budget, and increase the number ... Read more

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  • Lean Six Sigma for the Office

    Integrating Customer Experience for Enhanced Productivity

    by James William Martin ...
    Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to ... Read more

    $76.99 USD

  • Leading the Transformation

    Applying Agile and DevOps Principles at Scale

    by Gary Gruver, Tommy Mouser ...
    Software is becoming more and more important across a broad range of industries, yet most technology executives struggle to deliver software improvements their businesses require. Leading-edge companies like Amazon and Google are applying DevOps and Agile principles to deliver large software projects faster than anyone thought possible. But most executives don’t understand how to transform their ... Read more

    $9.99 USD

  • Achieve PMP Exam Success, 5th Edition

    A Concise Study Guide for the Busy Project Manager

    by Diane Altwies and Janice Preston ...
    This best-selling study guide provides busy project managers with a brief, yet proven comprehensive self-study program for successfully passing the Project Management Professional (PMP®) Certification Exam on the first attempt, while cutting study time in half. Achieve PMP® Exam Success includes a pre-assessment test to help users develop a focused study plan. It closely follows the Project ... Read more

    $35.99 USD

  • Lean and the Art of Cloud Computing Management

    by Gregor Petri ...
    About a year ago, we published the Cloud Academy primer "Shedding Light on Cloud Computing". Since then, interest in cloud computing has blossomed and I have had the opportunity to present our Cloud Academy content at cloud computing events around the world. This new book encapsulates the insights and knowledge gathered from the conversations at these events. That includes the dialogue with cloud ... Read more

    Free

  • A Roadmap to Cracking the Pmp® Exam

    A Pmp Exam Preparation Study Guide

    by Stuart Brunt PMP PgMP PMI-RMP ...
    This PMP Study Guide employs multilearning techniques to maximize your knowledge retention for the many project management terms and concepts. Based on the PMBOK Guide Fifth Edition, the contents deliver the information, knowledge, and confidence needed to pass the PMP exam. This book provides comprehensive coverage of the information required to prepare for the PMP exam in an easy-to-understand ... Read more

    $3.99 USD

  • Business in the Cloud

    What Every Business Needs to Know About Cloud Computing

    by Michael H. Hugos, Derek Hulitzky ...
    A close look at cloud computing's transformational role in businessCovering cloud computing from what the business leader needs to know, this book describes how IT can nimbly ramp up revenue initiatives, positively impact business operations and costs, and how this allows business leaders to shed worry about technology so they can focus on their business. It also reveals the cloud's effect on ... Read more

    $27.00 USD

  • High Velocity Itsm

    Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing

    by Randy A. Steinberg ...
    If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid ... Read more

    $4.99 USD

  • Making Enterprise Information Management (EIM) Work for Business

    A Guide to Understanding Information as an Asset

    by John Ladley ...
    Making Enterprise Information Management (EIM) Work for Business: A Guide to Understanding Information as an Asset provides a comprehensive discussion of EIM. It endeavors to explain information asset management and place it into a pragmatic, focused, and relevant light. The book is organized into two parts. Part 1 provides the material required to sell, understand, and validate the EIM program. ... Read more

    $57.99 USD