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jorge berger

Showing 1 - 12 of 12 results for “jorge berger
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  • The Customer Experience Management Handbook - Everything You Need To Know About Customer Experience Management

    by Jorge Berger ...
    This book is your ultimate Customer Experience Management resource. Here you will find the most up-to-date information, facts, quotes and much more.In easy to read chapters, with extensive references and links to get you to know all there is to know about Customer Experience Management's whole picture right away. Get countless Customer Experience Management facts right at your fingertips with this ... Read more

    $12.99 USD or Free with Kobo Plus

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  • 1-Introduction to TOC-My Perspective (EBOOK)

    Here Dr. Goldratt, developer of the Theory Of Constraints, gives his perspective on what TOC is, its goals and objectives, and the state of its progress in bringing about improvement. An academic perspective is also provided on the strength of this new theory and how it has developed in its many dimensions. ... Read more

    $6.99 USD

  • Leading Lean Software Development: Results Are not the Point

    Results Are not the Point

    Series series Addison-Wesley Signature Series (Beck)
    Building on their breakthrough bestsellers Lean Software Development and Implementing Lean Software Development, Mary and Tom Poppendieck’s latest book shows software leaders and team members exactly how to drive high-value change throughout a software organization—and make it stick. They go far beyond generic implementation guidelines, demonstrating exactly how to make lean work in real projects, ... Read more

    $43.19 USD

  • More Effective Agile

    A Roadmap for Software Leaders

    This new book from Steve McConnell, author of the software industry classic, Code Complete, distills hundreds of companies’-worth of hard-won insights into an easy-to-read guide to the proven, modern Agile practices that work best.In this comprehensive yet accessible overview for software leaders, Steve McConnell presents an impactful, action-oriented prescription—covering the practical ... Read more

    $28.99 USD

  • Total Quality Management: A pictorial guide for managers

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. ... Read more

    $70.99 USD

  • Pocket Guide to TQM

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. ... Read more

    $57.99 USD

  • Information System Implementations: Using a Leadership Quality Matrix for Success

    System Implementations, Gain Significant Momentum, an Insiders Guide to What You Need to Know

    I had a truly extraordinary career. It is a child-of-farmers tale reflecting discipline, high standards, hard work and high integrity. Today I am viewed as a well respected systems development and implementation leader between my colleagues and team members. Over the years I have dedicated my self to adding value to my employers and team members. I was born on September 25, 1961 in Niekershoop a ... Read more

    $3.99 USD

  • 42 Rules for Successful Collaboration (2nd Edition)

    A Practical Approach to Working with People, Processes and Technology

    by David Coleman ...
    Series series Super Star Press
    Whether you are a 5-person team or a 50,000 person company some of the same rules for successful collaboration apply. The more you share what you know the more it is worth; understanding a persons local context is more critical to successful collaboration than any technology you may use. Based on years of research, an encyclopedic knowledge of collaborative technologies, and a realization that ... Read more

    $11.99 USD

  • Retrospectives Workout

    If you’re part of a company using Agile Software Development practices, teams are probably already holding retrospectives after the completion of each sprint. Retrospectives, however, are not just for development teams. Reflection can be a useful tool for continuous improvement for people at all levels of any type of organization. In this book the following Retrospectives techniques are presented: ... Read more

    $5.99 USD

  • With Personal OKR and Personal Kanban to Your Success

    Use Leading Methods From Business For Your Professional or Private Success

    by Patrick Niven ...
    "Many of us have a desire to achieve certain goals. Goals in a professional, personal, family or any other context. Opportunities abound. Nevertheless, we often give them away. This happens in the majority of cases not because we have another, more important or more attractive goal, nor because we are lazy. Many of us are very diligent and work really hard. Nevertheless, success eludes us ... Read more

    $18.99 USD or Free with Kobo Plus

  • Successfully Designing Hybrid Project Management

    Why the combination of Scrum with conventional project management approaches hardly adds any value and which alternatives have been proven for years.

    Many organizations find that the use of Scrum does not bring the expected positive effects. In addition, such projects often do not seem to be really controllable. Accordingly, attempts are made to achieve more control and controlling possibilities and better risk and quality management by combining Scrum with a project management methodology. Often it remains with the attempt, because thereby ... Read more

    $22.99 USD or Free with Kobo Plus

  • CMMI Survival Guide

    Just Enough Process Improvement

    The CMMI provides a framework for process improvement spanning the life cycle of a product or service, from conception through delivery and maintenance. Widely and beneficially adopted around the world, the size and apparent complexity of the framework have nonetheless been daunting to some organizations. That need not be so. With a proper guide to help navigate around unknown dangers, potential ... Read more

    $35.99 USD