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Library Services for Online Patrons

A Manual for Facilitating Access, Learning, and Engagement

Edited by Joelle E. Pitts, Laura Bonella, Jason M. Coleman, Adam Wathen ...

This practical and holistic approach to offering library resources and services to online patrons addresses multiple areas of service to online patrons, including reference, instruction, access, and marketing.Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, ... Read more

$49.39 USD

This practical and holistic approach to offering library resources and services to online patrons addresses multiple areas of service to online patrons, including reference, instruction, access, and marketing.Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces,
... Read more

Content Strategy for the Web

by Kristina Halvorson ...

Series series Voices That Matter
If your website content is out of date, off-brand, and out of control, you're missing a huge opportunity to engage, convert, and retain customers online. Redesigning your home page won't help. Investing in a new content management system won't fix it, either. So, where do you start?Without meaningful content, your website isn't worth much to your key audiences. But creating (and caring for) ... Read more

$17.29 USD

If your website content is out of date, off-brand, and out of control, you're missing a huge opportunity to engage, convert, and retain customers online. Redesigning your home page won't help. Investing in a new content management system won't fix it, either. So, where do you start?Without meaningful content, your website isn't worth much to your key audiences. But creating (and caring for)
... Read more
UX Simplified: Models & Methodologies

by Samir Dash ...

"UX Simplified: Models & Methodologies" covers basic models and methodologies that are revolved around User Experience (UX). The discussed topics include User Experience, Information Architecture, User Interface, Usability models, User Centered Design (UCD), User Centered Software Design (UCSD), different Software Lifecycles (SDLC) and how usability models fit into SDLC models.The following topics ... Read more

$2.00 USD or Free with Kobo Plus

"UX Simplified: Models & Methodologies" covers basic models and methodologies that are revolved around User Experience (UX). The discussed topics include User Experience, Information Architecture, User Interface, Usability models, User Centered Design (UCD), User Centered Software Design (UCSD), different Software Lifecycles (SDLC) and how usability models fit into SDLC models.The following topics
... Read more
Handbook of Usability Testing

How to Plan, Design, and Conduct Effective Tests

by Jeffrey Rubin, Dana Chisnell ...

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You ... Read more

$38.00 USD

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You
... Read more
Usability Testing Essentials

Ready, Set...Test

by Carol M. Barnum ...

Do you love your mobile phone? Your MP3 player? Your e-book reader? You laptop or tablet PC? There’s a reason for that. Usability.When usability testing is part of the design and development of products, the results are better products that users want and like. You may be doing testing now or want to help your company get started, but you may not have all the tools to know how to properly prepare, ... Read more

$44.99 USD

Do you love your mobile phone? Your MP3 player? Your e-book reader? You laptop or tablet PC? There’s a reason for that. Usability.When usability testing is part of the design and development of products, the results are better products that users want and like. You may be doing testing now or want to help your company get started, but you may not have all the tools to know how to properly prepare,
... Read more
Observing the User Experience

A Practitioner's Guide to User Research

by Mike Kuniavsky, Elizabeth Goodman ...

Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and ... Read more

$53.99 USD

Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and
... Read more
Using Wikis for Online Collaboration

The Power of the Read-Write Web

by James A. West, Margaret L. West ...

Series Book 15 - Jossey-Bass Guides to Online Teaching and Learning
How can online instructors and course designers' instruction harness the popular Web 2.0 tool, the wiki, for successful collaboration and learning outcomes? This book focuses on using wikis in the active learning processes that are the hallmark of collaborative learning and constructivism. It provides both the pedagogical background and practical guidelines, tools, and processes for accomplishing ... Read more

$29.00 USD

How can online instructors and course designers' instruction harness the popular Web 2.0 tool, the wiki, for successful collaboration and learning outcomes? This book focuses on using wikis in the active learning processes that are the hallmark of collaborative learning and constructivism. It provides both the pedagogical background and practical guidelines, tools, and processes for accomplishing
... Read more
UX Best Practices How to Achieve More Impact with User Experience

by Helmut Degen,XiaoWei Yuan ...

... Read more

$44.99 USD

... Read more
Winning the Game with UX Design & CRO

Supercharging Your Website Design with Conversion Rate Optimization and UX Research

by Alexander Rådahl Benz ...

Series series Winning the Game with UX Design & CRO
“If I had 1 hour to solve a problem […] I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than 5 minutes.” — Albert EinsteinIn Winning the Game with UX Design & CRO, Author and website design authority Alexander Rådahl Benz draws on years of experience in high-end website development to offer you time ... Read more

$2.99 USD or Free with Kobo Plus

“If I had 1 hour to solve a problem […] I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than 5 minutes.” — Albert EinsteinIn Winning the Game with UX Design & CRO, Author and website design authority Alexander Rådahl Benz draws on years of experience in high-end website development to offer you time
... Read more
Paper Prototyping

The Fast and Easy Way to Design and Refine User Interfaces

by Carolyn Snyder ...

Series series Interactive Technologies
Do you spend a lot of time during the design process wondering what users really need? Do you hate those endless meetings where you argue how the interface should work? Have you ever developed something that later had to be completely redesigned? Paper Prototyping can help. Written by a usability engineer with a long and successful paper prototyping history, this book is a practical, how-to guide ... Read more

$46.79 USD

Do you spend a lot of time during the design process wondering what users really need? Do you hate those endless meetings where you argue how the interface should work? Have you ever developed something that later had to be completely redesigned? Paper Prototyping can help. Written by a usability engineer with a long and successful paper prototyping history, this book is a practical, how-to guide
... Read more
Institutionalization of UX

A Step-by-Step Guide to a User Experience Practice

by Eric Schaffer, Apala Lahiri ...

“This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It’s thorough yet still accessible for the smart businessperson. I’ve been working with user-centered design for over twenty years, and I found myself circling tips and tricks.”–Harley Manning, vice president & research director, customer experience, Forrester Research”Some ... Read more

$43.19 USD

“This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It’s thorough yet still accessible for the smart businessperson. I’ve been working with user-centered design for over twenty years, and I found myself circling tips and tricks.”–Harley Manning, vice president & research director, customer experience, Forrester Research”Some
... Read more
The Handbook of Global User Research

by Robert Schumacher ...

User research is global – yet despite its pervasiveness, practitioners are not all well equipped to work globally. What may have worked in Nigeria may not be accepted in Russia, may be done differently in Brazil, may partly work in China, and may completely fail in Kuwait. And what often goes less noticed, but can be equally vexing are technical, logistical and planning issues such as hiring ... Read more

$48.59 USD

User research is global – yet despite its pervasiveness, practitioners are not all well equipped to work globally. What may have worked in Nigeria may not be accepted in Russia, may be done differently in Brazil, may partly work in China, and may completely fail in Kuwait. And what often goes less noticed, but can be equally vexing are technical, logistical and planning issues such as hiring
... Read more

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Library Services for Online Patrons

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Content Strategy for the Web

UX Simplified: Models & Methodologies

Handbook of Usability Testing

Usability Testing Essentials

Observing the User Experience

Using Wikis for Online Collaboration

UX Best Practices How to Achieve More Impact with User Experience

Winning the Game with UX Design & CRO

Paper Prototyping

Institutionalization of UX

The Handbook of Global User Research

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