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Systems Learning

Managing Human & Organizational Performance

by Tony Muschara, Jim Marinus ...

Organizations managing hazardous operations face persistent challenges that are tied to human fallibility and the unpredictable nature of complex adaptive systems. Traditional management responses such as retraining, procedure revisions, and disciplinary action often fail because they focus on frontline workers rather than examining the organizational structures that shape workplace performance. ... Read more

$73.99 USD

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Organizations managing hazardous operations face persistent challenges that are tied to human fallibility and the unpredictable nature of complex adaptive systems. Traditional management responses such as retraining, procedure revisions, and disciplinary action often fail because they focus on frontline workers rather than examining the organizational structures that shape workplace performance.
... Read more
Critical Steps

Managing What Must Go Right in High-Risk Operations

by Tony Muschara, Ron Farris, Jim Marinus ...

Critical Steps happen every day at work and at home, purposefully. Work does not happen otherwise. If an operation has the capacity to do work, then it has the capacity to do harm. Work is energy directed by human beings to create value. But people are imperfect—we make mistakes, and sometimes we lose control of the work. Therefore, work is the use of force under conditions of uncertainty. A ... Read more

Was $73.99 USD Now $65.99 USD

Critical Steps happen every day at work and at home, purposefully. Work does not happen otherwise. If an operation has the capacity to do work, then it has the capacity to do harm. Work is energy directed by human beings to create value. But people are imperfect—we make mistakes, and sometimes we lose control of the work. Therefore, work is the use of force under conditions of uncertainty. A
... Read more

Teaming

How Organizations Learn, Innovate, and Compete in the Knowledge Economy

by Amy C. Edmondson ...

New breakthrough thinking in organizational learning, leadership, and changeContinuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work ... Read more

$19.00 USD

Also available as: Audiobook

New breakthrough thinking in organizational learning, leadership, and changeContinuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work
... Read more

Also available as: Audiobook
The Field Guide to Understanding 'Human Error'

by Sidney Dekker ...

When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple ... Read more

$62.99 USD

When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple
... Read more
Leading Teams

Setting the Stage for Great Performances

by J. Richard Hackman ...

Richard Hackman, one of the world's leading experts on group and organizational behavior, argues that teams perform at their best when leaders create conditions that allow them to manage themselves effectively.Leading Teams is not about subscribing to a specific formula or leadership style. Rather, it is about applying a concise set of guiding principles to each unique group situation—and doing so ... Read more

$25.99 USD or Free with Kobo Plus

Richard Hackman, one of the world's leading experts on group and organizational behavior, argues that teams perform at their best when leaders create conditions that allow them to manage themselves effectively.Leading Teams is not about subscribing to a specific formula or leadership style. Rather, it is about applying a concise set of guiding principles to each unique group situation—and doing so
... Read more
Reinventing Project Management

The Diamond Approach To Successful Growth And Innovation

by Aaron J. Shenhar, Dov Dvir ...

Projects are the engines that drive innovation from idea to commercialization. In fact, the number of projects in most organizations today is expanding while operations is shrinking. Yet, since many companies still focus on operational excellence and efficiency, most projects fail-largely because conventional project management concepts cannot adapt to a dynamic business environment. Moreover, top ... Read more

$27.99 USD or Free with Kobo Plus

Projects are the engines that drive innovation from idea to commercialization. In fact, the number of projects in most organizations today is expanding while operations is shrinking. Yet, since many companies still focus on operational excellence and efficiency, most projects fail-largely because conventional project management concepts cannot adapt to a dynamic business environment. Moreover, top
... Read more
Sooner Safer Happier

Antipatterns and Patterns for Business Agility

by Jonathan Smart ...

"This is one of the most important Agile books since The Phoenix Project." —Charles Betz, Principle Analyst, Forrester ResearchIt's no secret that we are living in the Digital Age. Technology companies make up seven of the world's ten largest firms by market capitalization. And the key to their success is the key to all modern organizations.Jonathan Smart, business agility practitioner, thought ... Read more

$12.99 USD

"This is one of the most important Agile books since The Phoenix Project." —Charles Betz, Principle Analyst, Forrester ResearchIt's no secret that we are living in the Digital Age. Technology companies make up seven of the world's ten largest firms by market capitalization. And the key to their success is the key to all modern organizations.Jonathan Smart, business agility practitioner, thought
... Read more
Leadership Team Alignment

From Conflict to Collaboration

by Frédéric Godart, Jacques Neatby ...

Debunking much of the received wisdom regarding the sources of leadership team dysfunctionality, Leadership Team Alignment presents a targeted strategy for building and managing a top executive team to gain competitive advantage. Frédéric Godart and Jacques Neatby bring a wealth of practical experience and in-depth knowledge, with over eight hundred hours of direct observation with more than fifty ... Read more

$26.99 USD

Also available as: Audiobook

Debunking much of the received wisdom regarding the sources of leadership team dysfunctionality, Leadership Team Alignment presents a targeted strategy for building and managing a top executive team to gain competitive advantage. Frédéric Godart and Jacques Neatby bring a wealth of practical experience and in-depth knowledge, with over eight hundred hours of direct observation with more than fifty
... Read more

Also available as: Audiobook
The Smart Mission

NASA’s Lessons for Managing Knowledge, People, and Projects

by Edward J. Hoffman, Matthew Kohut, Laurence Prusak ...

EFFECTIVE PROJECT MANAGEMENT, ACCORDING TO NASA: Three project management experts reveal why human skills and expertise—not technical tools—are what make projects succeed.The project is the basic unit of work in many industries. Software applications, antiviral vaccines, launch-ready spacecraft: all were produced by a team and managed as a project. Project management emphasizes control, processes, ... Read more

$17.99 USD

EFFECTIVE PROJECT MANAGEMENT, ACCORDING TO NASA: Three project management experts reveal why human skills and expertise—not technical tools—are what make projects succeed.The project is the basic unit of work in many industries. Software applications, antiviral vaccines, launch-ready spacecraft: all were produced by a team and managed as a project. Project management emphasizes control, processes,
... Read more
Airline Pilot Interview

Gear Up Pilot Guides

by GUA LTD ...

Series series Gear Up Pilot Guides
Preparing for an airline pilot interview can be a daunting experience, whether it's your first time or you're a hardened veteran. That's why this ebook is a must-have for any pilot looking to land their dream job. With a comprehensive guide to the entire application process, including detailed explanations of the different types of questions and how they assess your core competencies, this guide ... Read more

$16.99 USD or Free with Kobo Plus

Preparing for an airline pilot interview can be a daunting experience, whether it's your first time or you're a hardened veteran. That's why this ebook is a must-have for any pilot looking to land their dream job. With a comprehensive guide to the entire application process, including detailed explanations of the different types of questions and how they assess your core competencies, this guide
... Read more
Student-Focused Coaching

The Instructional Coach's Guide to Supporting Student Success through Teacher Collaboration

by Jan Hasbrouck Ph.D., Dr. Daryl Michel, Ph.D. ...

A widely used, highly effective approach to student success, Student-Focused Coaching (SFC) helps instructional coaches and teachers work collaboratively to improve student outcomes using evidence-based practices. This is your one-stop, step-by-step guide to instructional coaching in K–12 schools using the field-tested, research-based SFC model.Featuring a foreword by Jim Knight, the leading voice ... Read more

$28.99 USD

A widely used, highly effective approach to student success, Student-Focused Coaching (SFC) helps instructional coaches and teachers work collaboratively to improve student outcomes using evidence-based practices. This is your one-stop, step-by-step guide to instructional coaching in K–12 schools using the field-tested, research-based SFC model.Featuring a foreword by Jim Knight, the leading voice
... Read more
Resilience Engineering

Concepts and Precepts

Edited by Erik Hollnagel, David D. Woods, Nancy Leveson ...

For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this ... Read more

Was $70.99 USD Now $62.99 USD

For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this
... Read more

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Systems Learning

Critical Steps

People who read these also enjoyed

Teaming

The Field Guide to Understanding 'Human Error'

Leading Teams

Reinventing Project Management

Sooner Safer Happier

Leadership Team Alignment

The Smart Mission

Airline Pilot Interview

Student-Focused Coaching

Resilience Engineering

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