Skip to main content
Search Button
United States Kobo store Gift Cards Help

Rakuten Kobo

Wishlist

Shopping Cart

You're getting the VIP treatment!

Item(s) unavailable for purchase
Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.
itemsitem
itemsitem

Recommended For You

Loading...


Top Series in United States

Showing 1 - 12 of 12 results for “fred ballard”
Skip side bar filters

  • Writers Bloc Thirteen

    Writers Bloc, #13

    by Henderson Writers Group, K. Ray Katz, Jean Widner, Jo A. Wilkins, Fred Rayworth, Michelle Smith, Frank Westcott, Ned Barnett, Donna DeVargas, Thomas J. Benner, Keech Ballard, Valerie J. Runyan, Joseph DeBenedetti, David R. Long, J.M. Dohanich, SAC Wolf O’Rourc, Anderson Black, Audrey Balzart ...
    Series Book 13 - Writers Bloc
    The Henderson Writers Group challenges its members each year to submit works for blind judgement. Those with top scores are presented here.Enjoy this multitude of works written by K. Ray Katz, Jean Widner, Jo A. Wilkins, Fred Rayworth, Michelle Smith, Frank Westcott, Ned Barnett, Donna DeVargas, Thomas J. Benner, Keech Ballard, Valerie J. Runyan, Joseph DeBenedetti, David Long, J. M. Dohanich, ... Read more

    $4.99 USD or Free with Kobo Plus

  • Audiobook

    Customer Mania!

    It's Never Too Late to Build a Customer-Focused Company

    by Kenneth Blanchard, Ph.D., Jim Ballard, Fred Finch ...
    Narrated by Kenneth Blanchard, Ph.D. ...

    Unabridged

    5 hours 30 min

    In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a people-oriented, performance-driven, customer-first organization.Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts ... Read more

    $18.99 USD

    Also available as: eBook

    Also available as: eBook

  • Customer Mania!

    It's Never Too Late to Build a Customer-Focused Company

    by Kenneth Blanchard, Ph.D. ...
    In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a people-oriented, performance-driven, customer-first organization.Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts ... Read more

    $11.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • The Upland and Webless Migratory Game Birds of Texas

    by Leonard A. Brennan, Damon L. Williford, Bart M. Ballard, William P. Kuvlesky Jr., Eric D. Grahmann, Stephen J. DeMaso ...
    Series series Perspectives on South Texas, sponsored by Texas A&M University-Kingsville
    Authored by some of the state’s top wildlife scientists, The Upland and Webless Migratory Game Birds of Texas presents the most up-to-date and comprehensive information covering twenty-one species of game birds. Ranging from the most well-known, like the Wild Turkey and Mourning Dove, to the marsh-loving rails and other more elusive species, these birds have widespread appeal among both hunters ... Read more

    $8.99 USD

People who read these also enjoyed

  • Audiobook

    Steve Jobs

    by Walter Isaacson ...
    Narrated by Dylan Baker ...

    Abridged

    9 hours 4 min

    2012 Audie Award Finalist for Audiobook of the YearWalter Isaacson’s “enthralling” (The New Yorker) worldwide bestselling biography of Apple cofounder Steve Jobs.Based on more than forty interviews with Steve Jobs conducted over two years—as well as interviews with more than 100 family members, friends, adversaries, competitors, and colleagues—Walter Isaacson has written a riveting story of the ... Read more

    $25.99 USD

    Also available as: eBook

    Also available as: eBook

  • Call Centers For Dummies

    by Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson ...
    Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses ... Read more

    $17.00 USD

  • Mozart's Starling

    by Lyanda Lynn Haupt ...
    An NPR Best Book of the Year: "A heady hybrid of science, history, how-to and memoir" about a great composer, a common bird, and our bond with nature ( Los Angeles Times).On May 27, 1784, Wolfgang Amadeus Mozart met a flirtatious little starling in a Viennese shop who sang an improvised version of the theme from his Piano Concerto no. 17 in G major. Sensing a kindred spirit in the plucky young ... Read more

    $17.29 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Integrity Selling for the 21st Century

    How to Sell the Way People Want to Buy

    by Ron Willingham ...
    “I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron ... Read more

    $12.99 USD

  • Customer Service Training 101

    Quick and Easy Techniques That Get Great Results

    by Renee Evenson ...
    Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for ... Read more

    $7.99 USD

  • Selling Luxury

    Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

    by Robin Lent, Genevieve Tour ...
    Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell.In Selling ... Read more

    $19.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Concise Bird Guide

    by Bloomsbury ...
    Series series Concise Guides
    This practical field guide, published in association with the Wildlife Trusts, is packed with information on 250 species of bird from Britain and the near Continent.Each species account contains accurate artworks that show details of variations in plumage for male, female, juvenile birds, and breeding and non-breeding birds. A concise written account outlines further essential information, such as ... Read more

    $7.99 USD

  • What's the Secret?

    To Providing a World-Class Customer Experience

    by John R. DiJulius III ...
    What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John ... Read more

    $18.00 USD