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  • On the Nature of Effective CIO/CEO Communication

    Evidence from an Interview Study

    Series series Business and Management (R0)
    This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations in the manufacturing and retail industries. It examines how CIOs and CEOs can achieve effectiveness in ... Read more

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  • Trust and Communication in a Digitized World

    Models and Concepts of Trust Research

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    This book explores models and concepts of trust in a digitized world. Trust is a core concept that comes into play in multiple social and economic relations of our modern life. The book provides insights into the current state of research while presenting the viewpoints of a variety of disciplines such as communication studies, information systems, educational and organizational psychology, sports ... Read more

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  • Electronic Word of Mouth (eWOM) in the Marketing Context

    A State of the Art Analysis and Future Directions

    Series series Business and Management (R0)
    This SpringerBrief offers a state of the art analysis of electronic word-of-mouth (eWOM) communications and its role in marketing. The book begins with an overview of traditional word-of-mouth (WOM) and its evolution to eWOM. It discusses the differences between traditional and online WOM. The book examines why people engage in eWOM communications, but also how consumers evaluate its ... Read more

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  • Perspectives in Business Informatics Research

    16th International Conference, BIR 2017, Copenhagen, Denmark, August 28–30, 2017, Proceedings

    Series series Springer Nature Proceedings excluding Computer Science
    This book constitutes the proceedings of the 16th International Conference on Perspectives in Business Informatics Research, BIR 2017, held in Copenhagen, Denmark, in August 2017.This year the BIR conference attracted 59 submissions from 23 countries. They were reviewed by 45 members of the Program Committee, and as a result, 17 full papers and 3 short papers were selected for presentation at the ... Read more

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  • Enterprise Information Systems

    16th International Conference, ICEIS 2014, Lisbon, Portugal, April 27-30, 2014, Revised Selected Papers

    Series series Springer Nature Proceedings Computer Science
    This book contains extended and revised papers from the 16th International Conference on Enterprise Information Systems, ICEIS 2014, held in Lisbon, Portugal, in April 2014.The 24 papers presented in this volume were carefully reviewed and selected from a total of 313 submissions. The book also contains two full-paper invited talks. The selected papers reflect state-of-the-art research that is ... Read more

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    This book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI, held in Sydney Australia.The 11 full papers presented from ASSRI 2017, which took place during October 19-20, 2017, were carefully reviewed and selected from 26 submissions. The volume also contains 3 papers from ASSRI 2015, which took place during November 2-3, 2015, and one ... Read more

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  • Business Information Systems Workshops

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    This book constitutes revised papers from the six workshops held at the 19th International Conference on Business Information Systems, BIS 2016, held in Leipzig, Germany, in July 2016.The workshops included in this volume are:* The 8th Workshop on Applications of Knowledge-Based Technologies in Business - AKTB2016 accepted 7 papers from 14 submissions and features 1 invited talk.* The 7th Workshop ... Read more

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  • Advanced Information Systems Engineering Workshops

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    This book constitutes revised selected papers from the 6th International Conference on Information Systems, Logistics, and Supply Chains, ILS 2016, held in Bordeaux, France, in June 2016. The conference deals with topics related to supply chain design and management, information and decision-making systems, and innovative practices in logistics. It also encompasses issues such as sustainability, ... Read more

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