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Includes eBooks

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Ask for What You Need: Straight Requests Without Guilt

Straight Requests Without Guilt

by Safiya Bellrose ...

You do not need to become louder, tougher, or more demanding to get your needs met. You need to get clearer. Ask for What You Need: Straight Requests Without Guilt is a practical guide to saying what you want without hinting, apologising, or building silent resentment - and to handling the answer like an adult, even when it is not the one you hoped for.Safiya Bellrose gives you a simple, ... Read more

$19.19 CAD

You do not need to become louder, tougher, or more demanding to get your needs met. You need to get clearer. Ask for What You Need: Straight Requests Without Guilt is a practical guide to saying what you want without hinting, apologising, or building silent resentment - and to handling the answer like an adult, even when it is not the one you hoped for.Safiya Bellrose gives you a simple,
... Read more

Communication Skills For Dummies, UK Edition

by Elizabeth Kuhnke ...

The key to perfecting your communication strategyGreat communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation.Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, ... Read more

$15.99 CAD

The key to perfecting your communication strategyGreat communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation.Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology,
... Read more
The Idea Generator

Tools for business growth

by Ken Hudson ...

Ideas are the lifeblood of any business. But have you ever been stuck for one? If you have, then The Idea Generator is for you. It outlines 60 effective and practical tools to help you create a range of big, new concepts. Each tool is simple to use and includes hints on how and when to use it for the best results.The Idea Generator is a powerful handbook. It will help you solve problems, create ... Read more

$9.29 CAD or Free with Kobo Plus

Ideas are the lifeblood of any business. But have you ever been stuck for one? If you have, then The Idea Generator is for you. It outlines 60 effective and practical tools to help you create a range of big, new concepts. Each tool is simple to use and includes hints on how and when to use it for the best results.The Idea Generator is a powerful handbook. It will help you solve problems, create
... Read more
Survive Office Politics

How to Steer a Course through Minefields at Work

by Bloomsbury Publishing ...

Series series Steps to Success
All workplaces are affected by the intrigues of office politics, and in many businesses who you know can be more important than what you know. Survive Office Politics is full of advice on how to cope with difficult situations and people and get on with your job.This book offers practical help on how to keep cool under pressure,watch out for danger signs, deal with a difficult situation, and ... Read more

$11.49 CAD

All workplaces are affected by the intrigues of office politics, and in many businesses who you know can be more important than what you know. Survive Office Politics is full of advice on how to cope with difficult situations and people and get on with your job.This book offers practical help on how to keep cool under pressure,watch out for danger signs, deal with a difficult situation, and
... Read more
Customer Service Course - Necessary Skills For Effective Customer Service

by Online Trainees ...

The main focus of this course is to provide the necessary skills for effective customer service.The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to ... Read more

$4.99 CAD or Free with Kobo Plus

The main focus of this course is to provide the necessary skills for effective customer service.The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to
... Read more
How to Succeed with NLP

Go from Good to Great at Work

by Anne Watson ...

Think like the best and succeed like the bestEver wondered how some people always manage to succeed? Well wonder no longer, How to Succeed with NLP examines exactly how those people do it and breaks down everything you need to know to emulate their success. This energising book shows you how to change your mindset and alter your behaviour to become the most valuable asset in your company. The NLP ... Read more

$16.99 CAD

Also available as: Audiobook

Think like the best and succeed like the bestEver wondered how some people always manage to succeed? Well wonder no longer, How to Succeed with NLP examines exactly how those people do it and breaks down everything you need to know to emulate their success. This energising book shows you how to change your mindset and alter your behaviour to become the most valuable asset in your company. The NLP
... Read more

Also available as: Audiobook
Mastering Motivation: Motivating Yourself and Others With NLP

by Damian Hamill ...

Conventionally motivation is thought of as something that is created by exciting pep talks or by the promise of material rewards. More recent research suggests, however, that such approaches may have the opposite effect of what was intended and that there is no "one size fits all" approach to motivation.In this eBook, Damian Hamill takes an NLP systemic approach to motivation and presents a model ... Read more

$6.00 CAD or Free with Kobo Plus

Conventionally motivation is thought of as something that is created by exciting pep talks or by the promise of material rewards. More recent research suggests, however, that such approaches may have the opposite effect of what was intended and that there is no "one size fits all" approach to motivation.In this eBook, Damian Hamill takes an NLP systemic approach to motivation and presents a model
... Read more
Talk Lean

Shorter Meetings. Quicker Results. Better Relations.

by Alan Palmer ...

The businessperson's guide to saying what needs to be said and asking questions that need to be askedIn the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll ... Read more

$18.99 CAD

The businessperson's guide to saying what needs to be said and asking questions that need to be askedIn the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll
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Successful Self-motivation: Flash

by Frances Coombes ...

The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. Successful Self-motivation helps you to learn how to motivate yourself and be motivating to others. In just 96 pages, Successful Self-motivation will improve your insight, boost your creativity and create the circumstances for ... Read more

$5.99 CAD

The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. Successful Self-motivation helps you to learn how to motivate yourself and be motivating to others. In just 96 pages, Successful Self-motivation will improve your insight, boost your creativity and create the circumstances for
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Change Your Business with NLP

Powerful tools to improve your organisation's performance and get results

by Lindsey Agness ...

Transform the way your business works. Neuro-Linguistic Programming (NLP) techniques can be applied to all business challenges. As a leader or manager in either the public or private sectors, whatever your industry or size of organisation, you can use NLP to improve your business by changing the mindsets of everyone you work with.When tailored for practical business application, NLP can help you ... Read more

$20.99 CAD

Transform the way your business works. Neuro-Linguistic Programming (NLP) techniques can be applied to all business challenges. As a leader or manager in either the public or private sectors, whatever your industry or size of organisation, you can use NLP to improve your business by changing the mindsets of everyone you work with.When tailored for practical business application, NLP can help you
... Read more
How to Influence Anyone, Anywhere, Every Time

The Art and Science of Communication at Work

by Colin James, Erica Bagshaw ...

We communicate all the time. But do we have impact? Do we influence?When you speak, do people lean in? When they hear you, do others feel impressed, challenged, motivated or inspired? Through tested frameworks and instantly applicable techniques, How to Influence Anyone, Anywhere, Every Time shows you how to use your words and your body language to engage and persuade. With this handbook, you'll ... Read more

$16.99 CAD

We communicate all the time. But do we have impact? Do we influence?When you speak, do people lean in? When they hear you, do others feel impressed, challenged, motivated or inspired? Through tested frameworks and instantly applicable techniques, How to Influence Anyone, Anywhere, Every Time shows you how to use your words and your body language to engage and persuade. With this handbook, you'll
... Read more
7 Lessons in Managing Difficult People

Master Problem People Basics in 7 Steps

by David Cotton ...

A SHORT COURSE IN BETTER PEOPLE MANAGEMENT.7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.* Lesson 1: Understanding and preventing ... Read more

$9.99 CAD

A SHORT COURSE IN BETTER PEOPLE MANAGEMENT.7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.* Lesson 1: Understanding and preventing
... Read more

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Ask for What You Need: Straight Requests Without Guilt

People who read this also enjoyed

Communication Skills For Dummies, UK Edition

The Idea Generator

Survive Office Politics

Customer Service Course - Necessary Skills For Effective Customer Service

How to Succeed with NLP

Mastering Motivation: Motivating Yourself and Others With NLP

Talk Lean

Successful Self-motivation: Flash

Change Your Business with NLP

How to Influence Anyone, Anywhere, Every Time

7 Lessons in Managing Difficult People

eReaders

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Your Shopping Cart is empty

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“safiya bellrose”

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