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  • Institutional Memory as Storytelling

    How Networked Government Remembers

    by Jack Corbett, Dennis Christian Grube, Heather Caroline Lovell, Rodney James Scott ...
    Series series Elements in Public and Nonprofit Administration
    How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus ... Read more

    $23.99 CAD