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Cybersecurity Basics

A Practical Handbook for Teams and Individuals

by Rianat Abbas, Victoria Ogunsanya, Abuh Ibrahim Sani, Blessing Ehinomen Ebare ...

In today's fast-paced digital world, Cybersecurity is no longer just the responsibility of IT teams; it's a crucial consideration for product managers, analysts, UX designers, and business leaders. This book provides a practical, non-technical guide to understanding Cybersecurity, embedding security into workflows, and making informed decisions that protect users, data, and organisations. This ... Read more

$15.99 CAD

In today's fast-paced digital world, Cybersecurity is no longer just the responsibility of IT teams; it's a crucial consideration for product managers, analysts, UX designers, and business leaders. This book provides a practical, non-technical guide to understanding Cybersecurity, embedding security into workflows, and making informed decisions that protect users, data, and organisations. This
... Read more

The Comprehensive Project Management Guide - The Basics of Project Management plus an Overview of the Major Frameworks

by Ivanka Menken ...

This work serves practitioners and organizations with a standard Project Management Book that describe good practices, globally recognized credentials that certify project management expertise, and resources for professional development.Stand out from the crowd and demonstrate your project management skills with a globally recognized credential.Strong project management knowledge is the key to ... Read more

$21.99 CAD or Free with Kobo Plus

This work serves practitioners and organizations with a standard Project Management Book that describe good practices, globally recognized credentials that certify project management expertise, and resources for professional development.Stand out from the crowd and demonstrate your project management skills with a globally recognized credential.Strong project management knowledge is the key to
... Read more
What Is BPM?

by Marvin Wurtzel ...

PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALSThis concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integrated methodologies, and ... Read more

$16.99 CAD

PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALSThis concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integrated methodologies, and
... Read more
Master Data Management in Practice

Achieving True Customer MDM

by Dalton Cervo, Mark Allen ...

Series Book 559 - Wiley Corporate F&A
In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on techniques that can improve data quality management, lower data maintenance costs, reduce corporate and compliance risks, and drive increased efficiency in customer data management practices, the book will ... Read more

$58.99 CAD

In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on techniques that can improve data quality management, lower data maintenance costs, reduce corporate and compliance risks, and drive increased efficiency in customer data management practices, the book will
... Read more
ITIL® 4 Create, Deliver and Support (CDS)

Your companion to the ITIL 4 Managing Professional CDS certification

by Claire Agutter ...

ITIL® 4 Create, Deliver and SupportIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services – a ... Read more

$45.99 CAD or Free with Kobo Plus

Also available as: Audiobook

ITIL® 4 Create, Deliver and SupportIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services – a
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Also available as: Audiobook
ITIL 4 Foundation Revision Guide

by Alison Cartlidge, IT service management UK ...

This revision guide will help all those who are preparing to take their ITIL 4 Foundation examination. A practical portable pocket-size reference for easy review and testing. Key examination topics are outlined concisely covering concepts, guiding principles, the four dimensions of service management, the ITIL service value system, the service value chain and ITIL practices. Sample questions and ... Read more

$22.99 CAD or Free with Kobo Plus

This revision guide will help all those who are preparing to take their ITIL 4 Foundation examination. A practical portable pocket-size reference for easy review and testing. Key examination topics are outlined concisely covering concepts, guiding principles, the four dimensions of service management, the ITIL service value system, the service value chain and ITIL practices. Sample questions and
... Read more
Pocket CIO – The Guide to Successful IT Asset Management

Get to grips with the fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with this guide

by Phara McLachlan ...

Create and manage a clear working IT asset management strategy with this unique guideKey FeaturesA detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documentsIncludes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normalA step-by-step ITAM manual for newbies as well as ... Read more

$37.99 CAD or Free with Kobo Plus

Create and manage a clear working IT asset management strategy with this unique guideKey FeaturesA detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documentsIncludes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normalA step-by-step ITAM manual for newbies as well as
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Customer Data Integration

Reaching a Single Version of the Truth

by Evan Levy, Jill Dyché ...

Series Book 7 - Wiley and SAS Business Series
"Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer.' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Data Integration (CDI). This is the best book that I have seen on the subject. Jill ... Read more

$39.99 CAD

"Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer.' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Data Integration (CDI). This is the best book that I have seen on the subject. Jill
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ITIL® 4 High-velocity IT (HVIT)

Your companion to the ITIL 4 Managing Professional HVIT certification

by Claire Agutter ...

ITIL® 4 High-velocity ITIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, supporting those involved in the delivery of digital products and services and anyone working on ... Read more

$45.99 CAD or Free with Kobo Plus

Also available as: Audiobook

ITIL® 4 High-velocity ITIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, supporting those involved in the delivery of digital products and services and anyone working on
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BiSL® Next - A Framework for Business Information Management 2nd edition

by Brian Johnson, Gerard Wijers, Lucille van der Hagen, Walter Zondervan ...

This book describes the framework of the next generation of Business Information Services Library, BiSL®. BiSL Next is a public domain standard for business information management with guiding principles, good practices and practical templates. It offers guidance for digitally engaged business leaders and those who collaborate with them, with the ultimate goal to improve business performance ... Read more

$72.99 CAD or Free with Kobo Plus

This book describes the framework of the next generation of Business Information Services Library, BiSL®. BiSL Next is a public domain standard for business information management with guiding principles, good practices and practical templates. It offers guidance for digitally engaged business leaders and those who collaborate with them, with the ultimate goal to improve business performance
... Read more
ERPNext A Complete Guide - 2021 Edition

by Gerardus Blokdyk ...

Are support calls included in annual maintenance fees, or charged on a per call basis?Did the top management communicate the benefits related to the ERP system implementation?How can the use of ERP systems remove information or functional silos in organizations?How important was Support from the community to you while selecting an Open Source ERP?How will your organization ensure continuity of ... Read more

$79.99 CAD or Free with Kobo Plus

Are support calls included in annual maintenance fees, or charged on a per call basis?Did the top management communicate the benefits related to the ERP system implementation?How can the use of ERP systems remove information or functional silos in organizations?How important was Support from the community to you while selecting an Open Source ERP?How will your organization ensure continuity of
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ITIL 4: Direct, plan and improve: Reference and study guide

by Lou Hunnebeck ...

The ITIL 4 Direct, Plan and Improve (DPI) reference and revision guide is one of five ITIL 4 Managing Professional titles published by TSO, following on from the ITIL 4 Foundation revision guide. It provides a grounding in a set of principles, methods, and techniques to create a learning and improving environment. It covers the influence and impact of Agile and Lean ways of working and provides ... Read more

$39.99 CAD or Free with Kobo Plus

The ITIL 4 Direct, Plan and Improve (DPI) reference and revision guide is one of five ITIL 4 Managing Professional titles published by TSO, following on from the ITIL 4 Foundation revision guide. It provides a grounding in a set of principles, methods, and techniques to create a learning and improving environment. It covers the influence and impact of Agile and Lean ways of working and provides
... Read more

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Cybersecurity Basics

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The Comprehensive Project Management Guide - The Basics of Project Management plus an Overview of the Major Frameworks

What Is BPM?

Master Data Management in Practice

ITIL® 4 Create, Deliver and Support (CDS)

ITIL 4 Foundation Revision Guide

Pocket CIO – The Guide to Successful IT Asset Management

Customer Data Integration

ITIL® 4 High-velocity IT (HVIT)

BiSL® Next - A Framework for Business Information Management 2nd edition

ERPNext A Complete Guide - 2021 Edition

ITIL 4: Direct, plan and improve: Reference and study guide

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