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Project Management Bootcamp

A Step-by-Step Guide

by Peter Cross ...

Project Management Bootcamp is a pragmatic guide for those who need to understand how to deliver projects successfully. The reader journeys through a project stage by stage, discovering what project managers commonly need to achieve at each step. Each step is supported by tables, charts, tips, and tools, which readers may adopt or adapt to their needs, and different ways of organising and ... Read more

$78.99 CAD

Project Management Bootcamp is a pragmatic guide for those who need to understand how to deliver projects successfully. The reader journeys through a project stage by stage, discovering what project managers commonly need to achieve at each step. Each step is supported by tables, charts, tips, and tools, which readers may adopt or adapt to their needs, and different ways of organising and
... Read more

Project Management For Dummies, UK Edition

by Nick Graham, Stanley E. Portny ...

In today's time-pressured, cost-conscious global business environment, tight project deadlines and stringent expectations are the norm. Project Management For Dummies shows business professionals what works and what doesn't by examining the field's best practices. You can learn how to organise, estimate, and schedule projects more efficiently. Discover how to manage deliverables, issue changes, ... Read more

$16.99 CAD

In today's time-pressured, cost-conscious global business environment, tight project deadlines and stringent expectations are the norm. Project Management For Dummies shows business professionals what works and what doesn't by examining the field's best practices. You can learn how to organise, estimate, and schedule projects more efficiently. Discover how to manage deliverables, issue changes,
... Read more
Logistics and Supply Chain Management

Logistics & Supply Chain Management

by Martin Christopher ...

The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and notes as you studyshare your notes with friendseBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps.Upon purchase, you will receive via email the ... ... Read more

$51.99 CAD

The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and notes as you studyshare your notes with friendseBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps.Upon purchase, you will receive via email the ...
... Read more
The excellent customer journey experience

by Mike Hoogveld ...

The excellent customer journey experience HANDBOOK FOR INTEGRATED MULTICHANNEL MANAGEMENT It continues to get tougher for executives in marketing, sales and service. Their departments refuse to cooperate with one another while the market is changing rapidly. The number of channels for communication and distribution continues to increase due to the on-going advances in digitalisation. Customers and ... Read more

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The excellent customer journey experience HANDBOOK FOR INTEGRATED MULTICHANNEL MANAGEMENT It continues to get tougher for executives in marketing, sales and service. Their departments refuse to cooperate with one another while the market is changing rapidly. The number of channels for communication and distribution continues to increase due to the on-going advances in digitalisation. Customers and
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Market Segmentation

How to Do It and How to Profit from It

by Malcolm McDonald ...

Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition is the only book that spells out a totally dispassionate, systematic process for arriving at genuine, needs-based segments that can enable organizations to escape from the dreay, miserable, downward pricing spiral which results from getting market segmentation wrong.Nothing in business works unless markets ... Read more

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Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition is the only book that spells out a totally dispassionate, systematic process for arriving at genuine, needs-based segments that can enable organizations to escape from the dreay, miserable, downward pricing spiral which results from getting market segmentation wrong.Nothing in business works unless markets
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Risk Management

by Paul Hopkin ...

Series series Strategic Success
Risk management is not just a topic for risk professionals. Managers and directors at all levels must be equipped with an understanding of risk and the tools and processes required to assess and manage it successfully. Risk Management offers a practical and structured approach while avoiding jargon, theory and many of the complex issues that preoccupy risk management practitioners but have little ... Read more

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Risk management is not just a topic for risk professionals. Managers and directors at all levels must be equipped with an understanding of risk and the tools and processes required to assess and manage it successfully. Risk Management offers a practical and structured approach while avoiding jargon, theory and many of the complex issues that preoccupy risk management practitioners but have little
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Turnaround, Shutdown and Outage Management

Effective Planning and Step-by-Step Execution of Planned Maintenance Operations

by Tom Lenahan ...

Shutdown management is project management of a special kind: managing the repair, replacement or maintenance of critical systems. Manufacturing and process plants, computer systems, airliners, and many other systems must be regularly closed down or taken out of service for planned maintenance operations. This book provides a complete shutdown project planning guide along with a new, detailed model ... Read more

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Shutdown management is project management of a special kind: managing the repair, replacement or maintenance of critical systems. Manufacturing and process plants, computer systems, airliners, and many other systems must be regularly closed down or taken out of service for planned maintenance operations. This book provides a complete shutdown project planning guide along with a new, detailed model
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Project Management

A practical guide to planning and managing projects

by Stephen Hartley ...

Organisations increasingly look to project management to deal with short timeframes, tight budgets, changing requirements and risk management in everyday operations, as well as for major strategic projects. Project management knowledge and skills are now essential for professionals just about everywhere, from teachers, social workers and lawyers, to engineers, builders and accountants.Stephen ... Read more

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Organisations increasingly look to project management to deal with short timeframes, tight budgets, changing requirements and risk management in everyday operations, as well as for major strategic projects. Project management knowledge and skills are now essential for professionals just about everywhere, from teachers, social workers and lawyers, to engineers, builders and accountants.Stephen
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Operations and Process Management

Principles and Practice for Strategic Impact

by Nigel Slack, Alistair Brandon-Jones ...

New! Over 20 new and updated examples and cases demonstrating how operations work in practiceNew! Restructured treatment of the scope and structure of operations activities to emphasise the importance of supply network issuesNew! Fresh coverage of topical issues such as behavioural operations, valuable operations capabilities, surge pricing, ‘digital twins’... ... Read more

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New! Over 20 new and updated examples and cases demonstrating how operations work in practiceNew! Restructured treatment of the scope and structure of operations activities to emphasise the importance of supply network issuesNew! Fresh coverage of topical issues such as behavioural operations, valuable operations capabilities, surge pricing, ‘digital twins’...
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Customer Experience Manual, The

How to design, measure and improve customer experience in your business

by Alan Pennington ...

Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business.From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your ... Read more

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Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business.From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your
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Sales and Marketing Channels

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by Julian Dent, Michael White ...

Analyze, plan and manage profitable channels to market with this economic framework, ensuring maximum leverage of channel partners at every stage of the go-to-market process, with this fully revised third edition of the global bestseller, Distribution Channels - an essential toolkit for strategizing new and existing routes to market.Unprecedented upheavals in routes-to-market are challenging ... Read more

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Analyze, plan and manage profitable channels to market with this economic framework, ensuring maximum leverage of channel partners at every stage of the go-to-market process, with this fully revised third edition of the global bestseller, Distribution Channels - an essential toolkit for strategizing new and existing routes to market.Unprecedented upheavals in routes-to-market are challenging
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Customer Relationship Management

by Simon Knox, Adrian Payne, Lynette Ryals, Stan Maklan, Joe Peppard ...

Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic management progression that will guarantee the maximum impact and efficiency of a CRM programme.The book backs up these five processes - strategy development, value creation, channel and media integration, ... Read more

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Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic management progression that will guarantee the maximum impact and efficiency of a CRM programme.The book backs up these five processes - strategy development, value creation, channel and media integration,
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Project Management Bootcamp

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Project Management For Dummies, UK Edition

Logistics and Supply Chain Management

The excellent customer journey experience

Market Segmentation

Risk Management

Turnaround, Shutdown and Outage Management

Project Management

Operations and Process Management

Customer Experience Manual, The

Sales and Marketing Channels

Customer Relationship Management

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