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  • School Security

    How to Build and Strengthen a School Safety Program

    by Paul Timm ...
    School Security: How to Build and Strengthen a School Safety Program, Second Edition emphasizes a proactive rather than reactive approach to school security. Readers are introduced to basic loss prevention and safety concepts, including how to communicate safety information to students and staff, how to raise security awareness, and how to prepare for emergencies. The book discusses how to ... Read more

    $53.59 CAD

  • School Security

    How to Build and Strengthen a School Safety Program

    by Paul Timm ...
    It seems that every day there's a new story about a security lapse, emergency lock-down, or violent act taking place at a school somewhere in the United States. Today it's simply inexcusable not to have adequate security measures in place—regardless of how safe you think your community may be. In School Security, author Paul Timm, a nationally acclaimed school security expert, explains how to make ... Read more

    $44.79 CAD

  • Straight Talk

    Written Communication for Career Success

    Straight Talk: Written Communication for Career Success is a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the written communication skills essential for life and work success. Whether writing person to person, or to a group, plenty of practical applications give hands on experience in: practicing ... Read more

    $104.99 CAD

  • Straight Talk

    Oral Communication for Career Success

    Straight Talk: Oral Communication for Career Success has a fresh new approach that gives tools needed to communicate with confidence.This text provides a thorough overview and hands-on practice in the speech communication skills essential for life and work success. Whether talking person to person, in a group, or in front of an audience, plenty of practical applications give hands on experience in ... Read more

    $104.99 CAD

  • 50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

    by Paul R. Timm ...
    50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for MoreUltimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization’s bottom line more than any ad campaign, marketing program, or PR effort.This book is designed to ... Read more

    $14.99 CAD

  • How to Hold Successful Meetings

    30 Action Tips for Managing Effective Meetings

    by Paul R. Timm ...
    Series series 30-Minute Solutions Series
    Provides tips for holding successful meetings, including inviting the right people, running short meetings, preventing someone from taking over a meeting, and developing an agenda. ... Read more

    $18.99 CAD

  • Art & Crime

    The fight against looters, forgers, and fraudsters in the high-stakes art world

    Translated by Paul David Young ...
    Translated by Paul David YoungA thrilling, eye-popping look at true crime in the billion-dollar art world.The art world is one of the most secretive of global businesses, and the list of its crimes runs long and deep. Today, with prices in the hundreds of millions for individual artworks, and billionaires' collections among the most conspicuous and liquid of their assets, crime is more rampant ... Read more

    $25.59 CAD

  • Audiobook

    Art & Crime

    The fight against looters, forgers, and fraudsters in the high-stakes art world

    Narrated by Graham Winton ...

    Unabridged

    10 hours 41 min

    A thrilling, eye-popping look at true crime in the billion-dollar art world.The art world is one of the most secretive of global businesses, and the list of its crimes runs long and deep. Today, with prices in the hundreds of millions for individual artworks, and billionaires' collections among the most conspicuous and liquid of their assets, crime is more rampant than ever in this largely ... Read more

    $36.99 CAD or Free with Kobo Plus

  • Audiobook

    Insight-Led Selling

    Adopt an Executive Mindset, Build Credibility, Communicate with Impact

    Unabridged

    4 hours 52 min

    You have a vital mission as a sales professional: to generate revenue for your company and ensure its continued success. But in today’s selling landscape, buyers are more educated than ever. You need a way to cut through the noise and navigate new complexities.In Insight-Led Selling, Stephen Timme and Melody Astley introduce you to a sales method that stands the test of time. Insight-Led Selling ... Read more

    $19.99 CAD or Free with Kobo Plus

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  • The Improvement Guide

    A Practical Approach to Enhancing Organizational Performance

    This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This ... Read more

    $68.99 CAD

  • Dark Towers

    Deutsche Bank, Donald Trump, and an Epic Trail of Destruction

    by David Enrich ...
    #1 WALL STREET JOURNAL BESTSELLER * NEW YORK TIMES BESTSELLERNew York Times finance editor David Enrich's explosive exposé of the most scandalous bank in the world, revealing its shadowy ties to Donald Trump, Putin's Russia, and Nazi Germany"A jaw-dropping financial thriller" — Philadelphia InquirerOn a rainy Sunday in 2014, a senior executive a... ... Read more

    $23.99 CAD or Free with Kobo Plus

  • Observing the User Experience

    A Practitioner's Guide to User Research

    Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and ... Read more

    $53.59 CAD