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“linda brenner”

Showing 1 - 12 of 12 results for “linda brenner”
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  • Building Business Value through Talent

    The CEO and CHRO Partnership Guide

    Building Business Value through Talent uniquely describes how a CEO and CHRO can accelerate business growth by working together to design and operationalize value-driven talent strategies.CEOs focus on decisions that will drive the business strategy forward while HR leaders routinely try to satisfy the needs of the largest number of employees. Often, the two align superficially or in ... Read more

    $39.99 CAD

  • Hold That Knowledge

    Stories about Love from the Flannery O'Connor Award for Short Fiction

    Series series
    Love, in some of the infinite ways we may know it, is the shared concern of these stories, which have been chosen from among the hundreds that have appeared in the prestigious Flannery O’Connor Award for Short Fiction series.More than seventy volumes, which include approximately eight hundred stories, have won the Flannery O’Connor Award. This stunning trove of always engaging, often ... Read more

    $30.99 CAD

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  • Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

    How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

    Bring the miracle of Lean Six Sigma improvement out of manufacturing and into servicesMuch of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.Lean Six Sigma for Services fills the need for a service-based ... Read more

    $39.99 CAD

  • Fundamentals of Project Management

    With sales of more than 160,000 copies, Fundamentals of Project Management has helped generations of project managers navigate the ins and outs of every aspect of this complex discipline. Using a simple step-by-step approach, the book is the perfect introduction to project management tools, techniques, and concepts. Readers will learn how to: • Develop a mission statement, vision, goals, and ... Read more

    $6.99 CAD

  • The Lean Six Sigma Guide to Doing More With Less

    Cut Costs, Reduce Waste, and Lower Your Overhead

    Create New Profits in Any EconomyIn this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach to doing more with less.As a leading ... Read more

    $27.99 CAD

  • Call Centers For Dummies

    Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses ... Read more

    $22.99 CAD

  • Fundamentals of Project Management

    Project mishaps are all too common but often easy to avoid. Fundamentals of Project Management gets both new and current managers up to speed on the basics—the first crucial step for completing projects timely and on budget.Having already helped many generations of project managers navigate the ins and outs of every aspect of successful project management, this revised edition remains the perfect ... Read more

    $8.99 CAD

  • Lean Six Sigma

    Combining Six Sigma Quality with Lean Production Speed

    The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your OrganizationTime and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiativesLean ... Read more

    $54.99 CAD

  • Sales Growth

    Five Proven Strategies from the World's Sales Leaders

    The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth.There are no simple solutions to this situation, but in this thoroughly updated Second Edition of Sales Growth, experts from McKinsey & Company build on their practical blueprint for achieving this goal and ... Read more

    $24.99 CAD

  • Operations Rules

    Delivering Customer Value through Flexible Operations

    An expert offers a set of rules that will help managers achieve dramatic improvements in operations performance.In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. But today, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing ... Read more

    $27.19 CAD

  • Designing Organizations

    Strategy, Structure, and Process at the Business Unit and Enterprise Levels

    This Third Edition of the groundbreaking book Designing Organizations offers a guide to the process of creating and managing an organization (no matter how complex) that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive advantage. This latest edition includes fresh illustrative examples and references, while the foundation ... Read more

    $68.99 CAD

  • The Product Manager's Handbook 4/E

    The essential guide to seamless product management for today’s fluid, unpredictable business worldLong considered the most useful and insightful guide of its kind, The Product Manager’s Handbook has been fully revised and updated to give you the edge in today’s challenging business landscape. It features expanded coverage of product development processes, intelligence-gathering techniques ... Read more

    $85.99 CAD