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  • Small Business and Entrepreneurial Development in Africa

    A Route to Sustained Economic Development

    Series series Business and Management (R0)
    This book explores the issues around small business and entrepreneurial activities in Africa within the context of frequent collapse of businesses, seizures by governments, lack of access to capital and raw materials as well as the reliance on the informal sector. All these issues, the Editors argue, have been exacerbated by the advent of the COVID-19 pandemic. However, entrepreneurship must be at ... Read more

    $205.99 CAD

  • Business Administration

    An Introduction for Managers and Business Professionals

    The progress of several businesses was severely challenged through the advent of the COVID-19 pandemic, with several businesses collapsing globally. Apart from the pandemic, the business posture and dynamics of yesteryear has significantly changed, as the way business is conducted today, especially in this era of Industry 4.0 and the proliferation of technology-assisted processes, have created a ... Read more

    $94.99 CAD

  • Customer Service Essentials

    Lessons for Africa and Beyond

    Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for ... Read more

    $68.99 CAD

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  • Co-Creation for Sustainability

    The UN SDGs and the Power of Local Partnerships

    The ebook edition of this title is Open Access and freely available to read online.The UN’s Sustainable Development Goals (SDGs) set an ambitious agenda for global problem-solving and create a framework to achieve it through the power of partnerships. Goal 17 points to the central importance of partnerships, networks, and multi-stakeholder collaborations for bringing together a broad range of ... Read more

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  • Entrepreneurship Theory and Practice

    This beautifully written and thoroughly modern core textbook provides a strong bridge between entrepreneurship theory and practice and looks at the entire life cycle of a business, including the often neglected area of business closure. Underpinned by strong academic rigour, the text takes a critical approach, yet is also highly accessible and readable, explaining complex concepts clearly and ... Read more

    $84.99 CAD

  • Design for Policy

    Series series Design for Social Responsibility
    Design for Policy is the first publication to chart the emergence of collaborative design approaches to innovation in public policy. Drawing on contributions from a range of the world’s leading academics, design practitioners and public managers, it provides a rich, detailed analysis of design as a tool for addressing public problems and capturing opportunities for achieving better and more ... Read more

    $73.99 CAD

  • Strategic Planning

    This book covers the key steps in designing, implementing and administering a formal strategic planning process and provides practical guidance on the elements of a business plan and the steps that should be taken to create a business plan that can be used for execution of strategy and presentations to investors and other external stakeholders. This book also explores a variety of topics of ... Read more

    $5.99 CAD or Free with Kobo Plus

  • Effective Human Resources Management in Small and Medium Enterprises: Global Perspectives

    Edited by Carolina Machado, Pedro Melo ...
    Effective Human Resource Management (HRM) methods are essential in tackling today’s employment challenges and changes. As Small and Medium Enterprises (SMEs) continue to flourish, identifying HRM strategies and practices are necessary for these organizations to obtain a competitive management model. Effective Human Resources Management in Small and Medium Enterprises: Global Perspectives addresses ... Read more

    $195.99 CAD

    PRE-ORDER

  • International Growth of Small and Medium Enterprises

    Edited by Niina Nummela ...
    Series series Routledge Studies in International Business and the World Economy
    The majority of SMEs are operating in a networked business environment, and these networks extend beyond national and cultural boundaries. Within these networks, growth takes various routes and forms. Instead of linear, positive growth, international growth is often more cyclical, including periods of stagnation and withdrawal, even exits. International Growth of Small and Medium Enterprises ... Read more

    $117.99 CAD

  • Management Accounting

    Retrospect and Prospect

    Management Accounting is part of the celebrations to mark CIMA's 90th anniversary in 2009. It looks at the development of cost and management accounting from the founding of the Institute to today. It considers a number of immediate challenges to management accountants and surveys a range of issues and challenges that will likely affect management accounting thought and practice in the future. The ... Read more

    $57.59 CAD

  • The Future of Global Business

    A Reader

    In the fast-paced world of global business, success is marked by the ability to stay on top of currents events, to recognize new trends, and to react quickly to change. This book offers contributions by global marketing authorities to help you understand this rapidly changing international environment and respond to opportunities and perils.Editors Michael R. Czinkota and Ilkka A. Ronkainen use ... Read more

    $225.99 CAD

  • Global Outsourcing and Offshoring

    An Integrated Approach to Theory and Corporate Strategy

    Companies are increasingly asking which of their value chain activities are best performed within their own company and which may be outsourced. In addition, they are also considering which pieces of their value chain may be better performed abroad. These interrelated decisions concerning outsourcing and offshoring have not only changed entire industries, they have also transformed the lives of ... Read more

    $62.99 CAD