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Showing 1 - 12 of 70 results for “kai yang”
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  • Quality in the Era of Industry 4.0

    Integrating Tradition and Innovation in the Age of Data and AI

    by Kai Yang ...
    QUALITY IN THE ERA OF INDUSTRY 4.0Enables readers to use real-world data from connected devices to improve product performance, detect design vulnerabilities, and design better solutionsQuality in the Era of Industry 4.0 provides an insightful guide to harnessing user performance and behavior data through AI and other Industry 4.0 technologies. This transformative approach enables companies to not ... Read more

    $99.99 CAD

  • Design for Six Sigma for Service, Chapter 10 - Design and Improvement of Service Processes--Process Management

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Doctor Cosmo's Space Spectacular

    by Kai Yang ...
    When Sam stumbles upon the mysterious house of Doctor Cosmo, he finds himself whisked away on an exciting journey through space, learning all about the planets through catchy rhymes! Will you be able to keep up with Sam and Doctor Cosmo in this educational adventure? ... Read more

    $2.16 CAD

  • Voice of the Customer

    Capture and Analysis

    by Kai Yang ...
    Discover All the Advantages of Using Design for Six Sigma to Develop and Build Customer Value-Based ProductsVoice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions.Quality expert Kai Yang explains how to ... Read more

    $135.29 CAD

  • Design for Six Sigma for Service, Chapter 11 - Statistical Basics and Six Sigma Metrics

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Design for Six Sigma for Service, Chapter 9 - Theory of Inventive Problem Solving (TRIZ)

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Design for Six Sigma for Service, Chapter 4 - Customer Survey Design, Administration, and Analysis

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Design for Six Sigma for Service, Chapter 8 - Brand Development and Brand Strategy

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Design for Six Sigma for Service, Chapter 12 - Theory of Constraints

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD

  • Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment

    by Kai Yang ...
    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change ... Read more

    $8.39 CAD