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  • Concise Introduction to Organizational Listening

    Making Communication Meaningful

    by Jim Macnamara ...
    Series series Elgar Concise Introductions
    Our Elgar Concise Introductions are inspiring and considered. They explain the key principles in business and are expertly written by some of the world’s leading scholars. The aims of the series are two-fold: to pinpoint essential concepts of business and management, and to offer insights that stimulate critical thinking.A pioneer in the study of organizational listening, Jim Macnamara synthesizes ... Read more

    $37.99 CAD

  • Evaluating Public Communication

    Exploring New Models, Standards, and Best Practice

    by Jim Macnamara ...
    Evaluating Public Communication addresses the widely reported lack of rigorous outcome and impact-oriented evaluation in advertising; public relations; corporate, government, political and organizational communication and specialist fields, such as health communication. This transdisciplinary analysis integrates research literature from each of these fields of practice, as well as interviews, ... Read more

    $91.99 CAD

  • Public Communication and Public Policy

    Reviving Democracy by Recalibrating Public Communication

    by Jim Macnamara ...
    An invaluable resource for shaping policies that resonate with the public and benefit democratic practicesDemocracy may be widespread, but its vitality is under siege. Public trust in governments and institutions has eroded to critical levels, with many democracies failing to include citizens in meaningful consultation, engagement, and participation.Public Communication and Public Policy: Reviving ... Read more

    $37.99 CAD

  • Organizational Listening

    The Missing Essential in Public Communication

    by Jim Macnamara ...
    Organizations, which are central in contemporary industrialized and post-industrial societies, including government departments and agencies, corporations, and non-government organizations, claim to want and practice two-way communication, dialogue, and engagement with citizens, customers, employees, and other stakeholders and publics. But do they in reality? Voice – speaking up – is recognized as ... Read more

    $61.99 CAD

  • Organizational Listening II

    Expanding the Concept, Theory, and Practice

    by Jim Macnamara ...
    The first edition of this book (2016) broke new ground by identifying organizational listening as a major gap in public communication studies and practice. This entirely new edition substantially expands the concept, theory, and practice. Organizational Listening II reports the research findings of the author’s Organizational Listening Project undertaken since the first edition, as well as ... Read more

    $54.99 CAD

  • Beyond Post-Communication

    Challenging Disinformation, Deception, and Manipulation

    by Jim Macnamara ...
    While many analyses have examined disinformation in recent election campaigns, misuse of ‘big data’ such as the Cambridge Analytica scandal, and manipulation by bots and algorithms, most have blamed a few bad actors. This incisive analysis presents evidence of deeper and broader corruption of the public sphere, which the author refers to as post-communication. With extensive evidence, Jim ... Read more

    $54.99 CAD

  • Journalism and PR

    Unpacking ‘Spin’, Stereotypes, and Media Myths

    by Jim Macnamara ...
    The interrelationship between journalism and public relations (PR) is one of the most contentious in the field of media studies. Numerous studies have shown that 50–80 per cent of the content of mass media is significantly shaped by PR. But many editors, journalists, and PR practitioners engage in a ‘discourse of denial’, maintaining what critics call the dirty secret of journalism – and PR. Media ... Read more

    $53.99 CAD

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  • Regulating Platforms

    by Terry Flew ...
    Series series Digital Media and Society
    We once thought of cyberspace as a borderless world. As the internet has become increasingly platformized, with a small number of technology giants that dominate the global digital economy, concerns about information monopolies, hateful online content, and the impact on media content creators and creative industries have become more marked. Consequently governments, politicians, and civil society ... Read more

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  • Planning and Management in Distance Education

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    Series series Open and Flexible Learning Series
    Online distance education and training is being adopted throughout the world as a cost-effective, flexible answer to widening access for all. This enthusiasm has led to many initiatives and policies from governments to encourage online learning at international, national, regional and institutional levels. Also, changes in distance learning continue to take place as a result of educational ... Read more

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  • Online Distance Education

    Towards a Research Agenda

    Series series Issues in Distance Education
    Online Distance Education provides a systematic overview of the major issues, trends, and areas of priority in online distance education research. In each chapter an international expert or team of experts provides an overview of one relevant issue in online distance education, discussing theoretical insights that guide the research, summarizing major research on the topic, posing questions and ... Read more

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  • The SAGE Handbook of Research Management

    The Handbook of Research Management is a unique tool for the newly promoted research leader. Larger-scale projects are becoming more common throughout the social sciences and humanities, housed in centres, institutes and programmes. Talented researchers find themselves faced with new challenges to act as managers and leaders rather than as individual scholars. They are responsible for the careers ... Read more

    $147.99 CAD