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Branding Mastery:

Unleashing the Power of Perception

by Javan Adjei ...

In this insightful e-book, "Unleashing the Power of Branding," you will embark on a journey to discover the transformative potential of branding and its profound impact on businesses and individuals alike. From understanding the psychology behind branding to dissecting successful case studies, this comprehensive guide will equip you with the knowledge and tools to craft a brand that resonates with ... Read more

$3.99 CAD

In this insightful e-book, "Unleashing the Power of Branding," you will embark on a journey to discover the transformative potential of branding and its profound impact on businesses and individuals alike. From understanding the psychology behind branding to dissecting successful case studies, this comprehensive guide will equip you with the knowledge and tools to craft a brand that resonates with
... Read more

The Advantage

Why Organizational Health Trumps Everything Else In Business

by Patrick M. Lencioni ...

Series series J-B Lencioni Series
There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book ... Read more

$23.99 CAD

There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book
... Read more
101 Toughest Interview Questions

And Answers That Win the Job!

by Daniel Porot, Frances Bolles Haynes ...

Nothing is more crucial to landing your dream job than a stellar performance in the all-important interview, that nerve-wracking final step to every job search. Extensively updated and revised for today's highly competitive employment market, this compact, concise handbook will prepare you for the most challenging and frequently asked questions you can expect to encounter. Following each question ... Read more

$13.99 CAD

Nothing is more crucial to landing your dream job than a stellar performance in the all-important interview, that nerve-wracking final step to every job search. Extensively updated and revised for today's highly competitive employment market, this compact, concise handbook will prepare you for the most challenging and frequently asked questions you can expect to encounter. Following each question
... Read more
Perfect Phrases for Documenting Employee Performance Problems

by Anne Bruce ...

Series series Perfect Phrases Series
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:Ways to enhance customer service in any ... Read more

$14.99 CAD

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:Ways to enhance customer service in any
... Read more
Sales Management (The Brian Tracy Success Library)

by Brian Tracy ...

The pressure surrounding the sales manager is intense. Given the task of recruiting, managing, and motivating a top team of high-performing sales professions, so much of the sales manager’s success is dependent on others. Or is it?Sales expert Brian Tracy has spent decades studying the most successful sales managers and professionals in every industry. In this indispensable pocket-sized resource, ... Read more

$3.99 CAD

The pressure surrounding the sales manager is intense. Given the task of recruiting, managing, and motivating a top team of high-performing sales professions, so much of the sales manager’s success is dependent on others. Or is it?Sales expert Brian Tracy has spent decades studying the most successful sales managers and professionals in every industry. In this indispensable pocket-sized resource,
... Read more
Redefining Operational Excellence

New Strategies for Maximixing Perforamnce and Profits Across the Organization

by Andrew Miller ...

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing ... Read more

$9.99 CAD

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing
... Read more
Perfect Phrases for Communicating Change

by Lawrence Polsky, Antoine Gerschel ...

Series series Perfect Phrases Series
THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIMEEmployees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, ... Read more

$18.99 CAD

THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIMEEmployees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment,
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Engaged!

Outbehave Your Competition to Create Customers for Life

by Gregg Lederman ...

Customers love it when employees are ENGAGED to deliver an experience. However, it doesn’t come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees’ happiness and productivity, the customer experience, and your company’s profitability. Your company can be one that customers love to do business with … one that turns customers ... Read more

$9.99 CAD or Free with Kobo Plus

Customers love it when employees are ENGAGED to deliver an experience. However, it doesn’t come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees’ happiness and productivity, the customer experience, and your company’s profitability. Your company can be one that customers love to do business with … one that turns customers
... Read more
The Six Principles of Service Excellence

A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary

by Theo Gilbert-Jamison ...

In reading this book, you will find that The Six Principles of Service Excellence IS:A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence.More than a theory or concept.It is a process that is effectively used in ... Read more

$11.99 CAD

In reading this book, you will find that The Six Principles of Service Excellence IS:A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence.More than a theory or concept.It is a process that is effectively used in
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Learn Your Way to Success: How to Customize Your Professional Learning Plan to Accelerate Your Career

by Daniel R. Tobin ...

What did you learn at work today?“Every employee who wants to succeed in business should read Tobin’s new book.”—Marshall Goldsmith, million-selling author of the New York Times bestsellers Mojo and What Got You’re Here Won’t get You There“Nothing less than a survival plan for a rewarding, relevant career. Read it if you are responsible for the careers and performance of others. Read it if you ... Read more

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What did you learn at work today?“Every employee who wants to succeed in business should read Tobin’s new book.”—Marshall Goldsmith, million-selling author of the New York Times bestsellers Mojo and What Got You’re Here Won’t get You There“Nothing less than a survival plan for a rewarding, relevant career. Read it if you are responsible for the careers and performance of others. Read it if you
... Read more
Managing for Success

Practical Advice for Managers

by Steven Smith ...

Despite little experience managing people or departments, many managers and supervisors are promoted into these positions because of their excellent technical or professional skills. Without proper training on what to do, how to do it, and why, many fail. This is a giant problem across all businesses, and this book was written to help solve it.Managing for Success is for managers and supervisors ... Read more

$8.33 CAD

Despite little experience managing people or departments, many managers and supervisors are promoted into these positions because of their excellent technical or professional skills. Without proper training on what to do, how to do it, and why, many fail. This is a giant problem across all businesses, and this book was written to help solve it.Managing for Success is for managers and supervisors
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Best Practices: Achieving Goals

Define and Surpass Your High Performance Goals

by Kathleen Schienle ...

Aiming high is essential to success. But by following through and completing what you've set out to do, you can truly outperform your competitors. Achieving Goals, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Set smart and challenging goals for yourself and your employeesCreate a goal-focused environmentHelp employees meet their objectivesAnticipate and ... Read more

$11.99 CAD

Aiming high is essential to success. But by following through and completing what you've set out to do, you can truly outperform your competitors. Achieving Goals, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Set smart and challenging goals for yourself and your employeesCreate a goal-focused environmentHelp employees meet their objectivesAnticipate and
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Branding Mastery:

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The Advantage

101 Toughest Interview Questions

Perfect Phrases for Documenting Employee Performance Problems

Sales Management (The Brian Tracy Success Library)

Redefining Operational Excellence

Perfect Phrases for Communicating Change

Engaged!

The Six Principles of Service Excellence

Learn Your Way to Success: How to Customize Your Professional Learning Plan to Accelerate Your Career

Managing for Success

Best Practices: Achieving Goals

eReaders

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“javan adjei”

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