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  • User Experience Research and Design

    A Quick Start Guide

    User experience (UX) design is the practice of making websites, apps, and digital tools easier and more meaningful to use. UX is an emerging field experiencing explosive growth in the technology sector. This exciting new textbook introduces students to its central skill sets. User Experience Research and Design: A Quick Start Guide offers students and emerging professionals a practical, research ... Read more

    $56.39 CAD

  • Content Strategy

    A How-to Guide

    Series series ATTW Series in Technical and Professional Communication
    This comprehensive text provides a how-to guide for content strategy, enabling students and professionals to understand and master the skills needed to develop and manage technical content in a range of professional contexts.The landscape of technical communication has been revolutionized by emerging technologies such as content management systems, open-source information architecture, and ... Read more

    $77.99 CAD

  • Content Strategy in Technical Communication

    Series series ATTW Series in Technical and Professional Communication
    Content Strategy in Technical Communication provides a balanced, comprehensive overview of the current state of content strategy within the field of technical communication while showcasing groundbreaking work in the field.Emerging technologies such as content management systems, social media platforms, open source information architectures, and application programming interfaces provide new ... Read more

    $91.99 CAD

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    The Art of Online Accountability and Science of Customer Centricity

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  • DTMBR

    Design. Think. Make. Break. Repeat

    This design methodology book provides over 80 different methods of design and is the perfect resource for design educators, students, and practitioners.Think of this resource as a sort of ‘refer to’ handbook when you’re stuck or need some inspiration for your latest design project or lesson. It considers the world outside of design where products are applied, to fully consider every possible ... Read more

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  • The Complete Idiot's Guide to Starting a Web-Based Business

    The web-based basics!Aspiring web entrepreneurs will find here everything they need to know about starting and running their own small-scale online business. Whether they intend to sell goods, services, subscriptions, or advertising, this book provides them with the specific nuts and bolts of planning, designing, building, hosting, marketing, and operating their online businesses.• The Complete ... Read more

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  • The Theory and Practice of Online Learning

    Series series Issues in Distance Education
    Every chapter in the widely distributed first edition has been updated, and four new chapters on current issues such as connectivism and social software innovations have been added. Essays by practitioners and scholars active in the complex, diverse, and rapidly evolving field of distance education blend scholarship and research; practical attention to the details of teaching and learning; and ... Read more

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  • Observing the User Experience

    A Practitioner's Guide to User Research

    Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and ... Read more

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  • A Designer's Research Manual, 2nd edition, Updated and Expanded

    Succeed in Design by Knowing Your Clients and Understanding What They Really Need

    Good information gives designers a competitive advantage. Understanding the wishes of a client and the needs and preferences of their audience drives innovation. The ability to gather research, analyze findings, and apply them to project goals is as important to successful design teams as their conceptual and aesthetic skills. This essential handbook will help readers understand what design ... Read more

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  • Organization Design

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    Organization Design looks at how to (re)design an organizational system in order to increase productivity, performance and value, and provides the knowledge and methodology to design an adaptive, agile organization capable of handling the kind of continuous organizational change that all businesses face. The book clarifies why and how organizations need to be in a state of readiness to design or ... Read more

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  • Public Relations Online

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  • Kickstarting Your Academic Career

    Skills to Succeed in the Social Sciences

    Kickstarting Your Academic Career is a primer on the common scholastic demands that social sciences students face upon entering college or university. Based on the challenges that instructors most often find students need help with, the authors offer practical advice and tips on topics such as how to communicate with instructors, take notes, read a textbook, research and write papers, and write ... Read more

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